Romano's Macaroni Grill

★★★☆☆
  • 13620 Pines Blvd

    Pembroke Pines, FL 33027

    Map & Directions
  • 954-704-2331

About Romano's Macaroni Grill

Hours
Sunday 10:30AM - 10:00PM ,Monday 10:30AM - 10:00PM ,Tuesday 10:30AM - 10:00PM ,Wednesday 10:30AM - 10:00PM ,Thursday 10:30AM - 10:00PM ,Friday 10:30AM - 11:00PM ,Saturday 10:30AM - 11:00PM

Food

Food
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.

save your money and open a can, service was just as bad

3
★★★★★

save your money and open a can, service was just as bad

.

We took my Mother here for Mother's Day. It was not busy when we got there, however most of our food took about 40 minutes to get to the table, and my son's pizza took almost an hour to arrive. The parties that arrive 10 to 20 minutes after us had their meals eaten by the time ours arrived. My mother's meal was overcooked, she sent it back, and it took about 30 minutes to get a replacement cooked correctly. The manager adjusted the bill by charging us twice for the item and taking it off once - which I caught and had them re-do the bill. We asked for more pepper for the bread oil and it never happened. When we asked for a drink refill the second time, they brought the wrong drink. (I had to offer to get the refil myself befoere the brought one.) The bottom line is that they just didn't care about giving good service.

0
★☆☆☆☆

We took my Mother here for Mother's Day. It was not busy when we got there, however most of our food took about 40 minutes to get to the table, and my son's pizza took almost an hour to arrive. The parties that arrive 10 to 20 minutes after us had their meals eaten by the time ours arrived. My mother's meal was overcooked, she sent it back, and it took about 30 minutes to get a replacement cooked correctly. The manager adjusted the bill by charging us twice for the item and taking it off once - which I caught and had them re-do the bill. We asked for more pepper for the bread oil and it never happened. When we asked for a drink refill the second time, they brought the wrong drink. (I had to offer to get the refil myself befoere the brought one.) The bottom line is that they just didn't care about giving good service.

Pros: Food was OK

Cons: Service was very very slow and virtually no follow-up

.

Good food, but over-rated at 9.5. Too much "chain store" influence

2
★★★★☆

Good food, but over-rated at 9.5. Too much "chain store" influence

Pros: fast service, friendly staff, good price

Cons: restricted menu

.

Italian atmosphere but not authentically Italian food.
Too much reliance on cheese or cream sauces.

1
★★☆☆☆

Italian atmosphere but not authentically Italian food.
Too much reliance on cheese or cream sauces.

Editorial from

Macaroni Grill is characterized by its fast service, attentive staff and traditional Italian cuisine. Parents love Macaroni Grills classy atmosphere...

 

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