Bernice At Betton Salon & Day

★★★☆☆
  • 1950 Thomasville Rd

    Tallahassee, FL 32303

    Map & Directions
  • 850-561-3411

About Bernice At Betton Salon & Day

Personal Services

Personal Services
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Ignore the bad reviews! This place is great. I had never gotten a Brazilian before and was a little anxious, but the wax technician was friendly and I felt super comfortable. I admit that it was a bit pricier than I expected, but you get what you pay for! I would rather go to a comfortable and cozy place and pay a little more than go cheap with something where screw-ups are a nightmare. You do have to be consistent with waxing for it to have a long term effect, but if you're nice to your tech then they'll be nice to you. :)

5
★★★★★

Ignore the bad reviews! This place is great. I had never gotten a Brazilian before and was a little anxious, but the wax technician was friendly and I felt super comfortable. I admit that it was a bit pricier than I expected, but you get what you pay for! I would rather go to a comfortable and cozy place and pay a little more than go cheap with something where screw-ups are a nightmare. You do have to be consistent with waxing for it to have a long term effect, but if you're nice to your tech then they'll be nice to you. :)

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first of all let me just say: im the most picky person when it comes to salons. if this salon was bad I WOULD NOT GO HERE. ive never got a bad service, and ive never had a bad experience. the staff is great! everything about the place is great!

5
★★★★★

first of all let me just say: im the most picky person when it comes to salons. if this salon was bad I WOULD NOT GO HERE. ive never got a bad service, and ive never had a bad experience. the staff is great! everything about the place is great!

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I agree with Ashleigh! I've had plenty of body waxing done at Bernice at Betton and I haven't had any problems. Plus I love the staff and the atmosphere. It's very cozy and comfortable and I actually thought they were underpriced...Try paying for a Brazilian in Miami! You will be pleased with the services at Bernice at Betton Salon and Day Spa!

5
★★★★★

I agree with Ashleigh! I've had plenty of body waxing done at Bernice at Betton and I haven't had any problems. Plus I love the staff and the atmosphere. It's very cozy and comfortable and I actually thought they were underpriced...Try paying for a Brazilian in Miami! You will be pleased with the services at Bernice at Betton Salon and Day Spa!

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.

First of all, I've had nothing but good experiences at Bernice At Betton Salon & Day Spa. Every single time I've been there I've had great services, with great people! Everyone there takes care of you so well, and I've NEVER had a problem with pricing.

To all of those who are complaining about wax prices, & "hair left behind"... I'd rather pay money for someone to wax me, than little to nothing & have a bad experience. Everyone has "hair left behind" the first few times... you have to be consecutive with the wax and eventually all of the stray hairs will be long enough for the wax to grab.

I would say... stop reading reviews from people who don't know what theyre talking about & go try Bernice at Betton for yourself. You will have an amazing experience.

5
★★★★★

First of all, I've had nothing but good experiences at Bernice At Betton Salon & Day Spa. Every single time I've been there I've had great services, with great people! Everyone there takes care of you so well, and I've NEVER had a problem with pricing.

To all of those who are complaining about wax prices, & "hair left behind"... I'd rather pay money for someone to wax me, than little to nothing & have a bad experience. Everyone has "hair left behind" the first few times... you have to be consecutive with the wax and eventually all of the stray hairs will be long enough for the wax to grab.

I would say... stop reading reviews from people who don't know what theyre talking about & go try Bernice at Betton for yourself. You will have an amazing experience.

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.

This salon charges customers whatever it wants depending on who walks through the door. Also, they put the hot wax pot on the table with me between my legs---with a high risk of me getting burned.

As the technician was preparing to do the appointment, she realized that there had been a mistake in the scheduling of the service to be performed, and left the room. Upon return with another woman, she informed me that the service the salon had scheduled was only slotted for fifteen minutes, while a leg wax would take much more time. Thus, she and the other woman were going to both perform the leg wax. It was clear to me that the other woman was not familiar at all with the procedures for waxing. Throughout the procedure, she continually asked if she was positioning the wax in the right way, and the other technician also asked if she was okay, if she needed help, etc. In addition, I had seen the other woman stocking shampoo bottles upon my arrival, which led me to believe she was not a licensed technician, but a front desk receptionist. Moreover, the technician placed the hot wax plate between my legs on the table, and even had me turn over while the hot wax plate was still there. She turned the heat up to the maximum as well, to make sure that they could finish the appointment within the allotted fifteen minutes. All of this was concerning to me, as I believed I had someone who was unaware of the procedures involved in such a service performing such service on me, as well as having very hot wax between my legs with the possibility of being burned at any moment. At the conclusion of the service, the salon charged me double what I had previously been charged ($45) at a prior appointment just a few months before, and double of that which was listed on my client services card on the receptionist's desk. The receptionist had taken the client services card and crossed out $45 which was printed on the card and wrote in $90. Thus, I was charged $90 dollars for this service. In addition, on the website, the stated price for a lower leg wax was $30. http://www.berniceatbetton.com/wax.html. The salon charged me triple of that which was stated on the website.

After the appointment, I called to bring the matter to the attention of a manager, and a woman answering the phone informed me that she was the manager. She told me that other woman was in training, and she was in the room for training purposes. I told her that this was not so--that the other technician had informed me that she was brought in for the time restraints. She informed me that she would have the Director of Client Services call me back later that day. When he called me back, I repeated my concerns, and he told me you would investigate the situation and get back to me. Needless to say, he never called me back. I repeatedly called the salon, on Wednesday May 6th in the evening; twice on Friday May 8th in the late afternoon and evening; and on Tuesday May 12th in the early afternoon. At all times, I was told that he was out of the office--I left a message with my name and phone number for him to return my call. It was never returned. In addition, I sent a letter and never got a response.

1
★☆☆☆☆

This salon charges customers whatever it wants depending on who walks through the door. Also, they put the hot wax pot on the table with me between my legs---with a high risk of me getting burned.

As the technician was preparing to do the appointment, she realized that there had been a mistake in the scheduling of the service to be performed, and left the room. Upon return with another woman, she informed me that the service the salon had scheduled was only slotted for fifteen minutes, while a leg wax would take much more time. Thus, she and the other woman were going to both perform the leg wax. It was clear to me that the other woman was not familiar at all with the procedures for waxing. Throughout the procedure, she continually asked if she was positioning the wax in the right way, and the other technician also asked if she was okay, if she needed help, etc. In addition, I had seen the other woman stocking shampoo bottles upon my arrival, which led me to believe she was not a licensed technician, but a front desk receptionist. Moreover, the technician placed the hot wax plate between my legs on the table, and even had me turn over while the hot wax plate was still there. She turned the heat up to the maximum as well, to make sure that they could finish the appointment within the allotted fifteen minutes. All of this was concerning to me, as I believed I had someone who was unaware of the procedures involved in such a service performing such service on me, as well as having very hot wax between my legs with the possibility of being burned at any moment. At the conclusion of the service, the salon charged me double what I had previously been charged ($45) at a prior appointment just a few months before, and double of that which was listed on my client services card on the receptionist's desk. The receptionist had taken the client services card and crossed out $45 which was printed on the card and wrote in $90. Thus, I was charged $90 dollars for this service. In addition, on the website, the stated price for a lower leg wax was $30. http://www.berniceatbetton.com/wax.html. The salon charged me triple of that which was stated on the website.

After the appointment, I called to bring the matter to the attention of a manager, and a woman answering the phone informed me that she was the manager. She told me that other woman was in training, and she was in the room for training purposes. I told her that this was not so--that the other technician had informed me that she was brought in for the time restraints. She informed me that she would have the Director of Client Services call me back later that day. When he called me back, I repeated my concerns, and he told me you would investigate the situation and get back to me. Needless to say, he never called me back. I repeatedly called the salon, on Wednesday May 6th in the evening; twice on Friday May 8th in the late afternoon and evening; and on Tuesday May 12th in the early afternoon. At all times, I was told that he was out of the office--I left a message with my name and phone number for him to return my call. It was never returned. In addition, I sent a letter and never got a response.

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.

I found this place online for underarm waxing. The price for underarms was 15 dollars online but when I called I was told that it was 20 dollars. 20 dollars was already pushing it but I decided to just go. When I got there the place seemed decent but when I went into the room to get my wax the sheet on the bed was all stained. Not till after I received my wax was I told that I was to be charged 30 dollars!! I told the lady that I was previously told that it would be 20 but she said it is always 30 for your first time and the the price will go down. I have to admit the lady was stuck up. I think that is the most absurd thing I have ever heard!This price is an abomination! I have been to way nicer and friendly places for half the price! What a rip off! I did not leave the place relaxed I left infuriated because I felt as if I had been robbed. Even if I could throw away my money I would not go here!

1
★☆☆☆☆

I found this place online for underarm waxing. The price for underarms was 15 dollars online but when I called I was told that it was 20 dollars. 20 dollars was already pushing it but I decided to just go. When I got there the place seemed decent but when I went into the room to get my wax the sheet on the bed was all stained. Not till after I received my wax was I told that I was to be charged 30 dollars!! I told the lady that I was previously told that it would be 20 but she said it is always 30 for your first time and the the price will go down. I have to admit the lady was stuck up. I think that is the most absurd thing I have ever heard!This price is an abomination! I have been to way nicer and friendly places for half the price! What a rip off! I did not leave the place relaxed I left infuriated because I felt as if I had been robbed. Even if I could throw away my money I would not go here!

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0 out of 1 people found this review helpful.

.

I went to this salon two times about 6 months apart. Both times I received a haircut and a hairstyle.The first time the woman cut my hair way too short although I had shown her a picture of what I
wanted my hair to look like. I decided to go again to give them a second chance, which I regret now.
I had a picture again and the woman did not even come close to what I showed her. In fact, my hair did not
even look like they were done professionally. They looked like they were done by a person in training who did not even make sure that my hair was completely dry when I left.
I would not recommend this salon for the hair services.

1
★☆☆☆☆

I went to this salon two times about 6 months apart. Both times I received a haircut and a hairstyle.The first time the woman cut my hair way too short although I had shown her a picture of what I
wanted my hair to look like. I decided to go again to give them a second chance, which I regret now.
I had a picture again and the woman did not even come close to what I showed her. In fact, my hair did not
even look like they were done professionally. They looked like they were done by a person in training who did not even make sure that my hair was completely dry when I left.
I would not recommend this salon for the hair services.

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0 out of 1 people found this review helpful.

.

I went to this salon two times about 6 months apart. Both times I received a haircut and a hairstyle.
The first time the woman cut my hair way too short although I had shown her a picture of what I
wanted my hair to look like. I decided to go again to give them a second chance, which I regret now.
I had a picture again and the woman did not even come close to what I showed her. In fact, my hair did not
even look like they were done professionally. They looked like they were done by a person in training who did not even make sure that my hair was completely dry when I left.
I would not recommend this salon for the hair services.

0
★☆☆☆☆

I went to this salon two times about 6 months apart. Both times I received a haircut and a hairstyle.
The first time the woman cut my hair way too short although I had shown her a picture of what I
wanted my hair to look like. I decided to go again to give them a second chance, which I regret now.
I had a picture again and the woman did not even come close to what I showed her. In fact, my hair did not
even look like they were done professionally. They looked like they were done by a person in training who did not even make sure that my hair was completely dry when I left.
I would not recommend this salon for the hair services.

.

I went to get a wax a few months back. The atmosphere was nice, as were the staff. However if I am paying $50 to get a wax, I expect that all the hair is gone. The wax technician was very nice and explained the process and made me feel relaxed but didn't do a very good job. I didn't go back for more pain, more money, and leftover hairs.

PROS: nice atmosphere, nice staff
CONS: location is hard to find, didn't do a good job

2
★★☆☆☆

I went to get a wax a few months back. The atmosphere was nice, as were the staff. However if I am paying $50 to get a wax, I expect that all the hair is gone. The wax technician was very nice and explained the process and made me feel relaxed but didn't do a very good job. I didn't go back for more pain, more money, and leftover hairs.

PROS: nice atmosphere, nice staff
CONS: location is hard to find, didn't do a good job

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0 out of 1 people found this review helpful.

.

This place is so incredibly relaxing. I love to get gift certificates for massages and facials. The massage was so relaxing and the facial made my skin just glow. I wish I could go every week but unfortunately the prices are pretty steep so it is merely a rare indulgence. The staff is very friendly and knowldgeable.

4
★★★★☆

This place is so incredibly relaxing. I love to get gift certificates for massages and facials. The massage was so relaxing and the facial made my skin just glow. I wish I could go every week but unfortunately the prices are pretty steep so it is merely a rare indulgence. The staff is very friendly and knowldgeable.

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1 out of 1 people found this review helpful.

.

I was put off at how condescending the lady working on me was! The other reviewer and I must've had the same woman working on us, because I also got a lady asking me about marriage and children. I'm 23! Can I get my education first? If their people would just be quiet, it would be a pretty decent day spa, but I can't relax when the lady working on my face is grilling me about marriage plans.

3
★★★☆☆

I was put off at how condescending the lady working on me was! The other reviewer and I must've had the same woman working on us, because I also got a lady asking me about marriage and children. I'm 23! Can I get my education first? If their people would just be quiet, it would be a pretty decent day spa, but I can't relax when the lady working on my face is grilling me about marriage plans.

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0 out of 1 people found this review helpful.

.

I went to Bernice at Betton before my wedding for a facial. The actual facial was wonderful. The room I was in was relaxing and the facial itself could put me to sleep. I had a problem with the woman who gave me the facial.

This woman did not think before she spoke and made me feel inadequate because I did not have any children by the age of thirty.

I would go back to the salon but not to this woman,

PROS: relaxing atmosphere
CONS: unprofessional staff

3
★★★☆☆

I went to Bernice at Betton before my wedding for a facial. The actual facial was wonderful. The room I was in was relaxing and the facial itself could put me to sleep. I had a problem with the woman who gave me the facial.

This woman did not think before she spoke and made me feel inadequate because I did not have any children by the age of thirty.

I would go back to the salon but not to this woman,

PROS: relaxing atmosphere
CONS: unprofessional staff

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0 out of 1 people found this review helpful.

 

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