Best Vet Inc

★★★★☆
  • 358 N Congress Ave

    Boynton Beach, FL 33426

    Map & Directions
  • 561-737-7773

Pets & Animals

Pets & Animals
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Compassionate and caring staff.that explained options and provided excellent care for our cat.

5
★★★★★

Compassionate and caring staff.that explained options and provided excellent care for our cat.

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I have had trivial, small irritating problems with this place for the past year. What has happened to me this past visit has been the straw that broke the camel's back! I brought my dog in for a bath asking to have the doc check out a spot on her while she is here along with administering her annual vaccinations. The spot is a small flat area on her tail that she has been itching.

At pick up time I pick her up and they tell me they gave her an additional shot, an allergy shot, for the area she was biting at and then sent home a topical solution. They never received my consent for this allergy shot. They never called me to ask my permission and I knew right away it was going to be a problem. Too many shots! Also, I feel that she did not need this allergy shot for a small area she was chewing at, just some topical solution would have been fine.

The next day she was itching more at her self in other areas on her body. I checked her for fleas and found nothing. I just assumed she was itchy from the shampoo they used. That night she was acting weird and laying in a corner staring at the floor. After I fed her she seemed ok. I thought too many shots is going to make one feel bad! The next morning she seemed ok but I had to leave very early for work and I came back around 1pm. I applied frontline on her and noticed large bumps all over her body and some were bleeding. I immediately brought her back in. They tried to tell me that it was the frontline I just applied. There is NO way those bumps transpired in 30 minutes of me applying the frontline. Especially since she has never had a reaction to frontline before. The only variable here is the combination of the shots. She has never had an allergy shot prior to this. I had to argue with the old lady running the desk and argue my case because the doctor never came out to talk to me personally. I had to rely on them to relay the info to the doctor. So, the doc is keeping her for observation.

I am scared because I after researching Best Vet online I see all these horror stories of their animals dying after being dropped off to them. And when I dropped my dog off she was going crazy in the waiting room! She is a 70lb dog trying to sit in my lap as she was shaking and scared to death! This is my baby and if I get a call that she is worse or dead I am hiring an attorney! I will keep you all posted.....but please if you love your animal do not go here!!!! The customer service is horrible, the front desk is incompetent, and they don't care about your baby.

1
★☆☆☆☆

I have had trivial, small irritating problems with this place for the past year. What has happened to me this past visit has been the straw that broke the camel's back! I brought my dog in for a bath asking to have the doc check out a spot on her while she is here along with administering her annual vaccinations. The spot is a small flat area on her tail that she has been itching.

At pick up time I pick her up and they tell me they gave her an additional shot, an allergy shot, for the area she was biting at and then sent home a topical solution. They never received my consent for this allergy shot. They never called me to ask my permission and I knew right away it was going to be a problem. Too many shots! Also, I feel that she did not need this allergy shot for a small area she was chewing at, just some topical solution would have been fine.

The next day she was itching more at her self in other areas on her body. I checked her for fleas and found nothing. I just assumed she was itchy from the shampoo they used. That night she was acting weird and laying in a corner staring at the floor. After I fed her she seemed ok. I thought too many shots is going to make one feel bad! The next morning she seemed ok but I had to leave very early for work and I came back around 1pm. I applied frontline on her and noticed large bumps all over her body and some were bleeding. I immediately brought her back in. They tried to tell me that it was the frontline I just applied. There is NO way those bumps transpired in 30 minutes of me applying the frontline. Especially since she has never had a reaction to frontline before. The only variable here is the combination of the shots. She has never had an allergy shot prior to this. I had to argue with the old lady running the desk and argue my case because the doctor never came out to talk to me personally. I had to rely on them to relay the info to the doctor. So, the doc is keeping her for observation.

I am scared because I after researching Best Vet online I see all these horror stories of their animals dying after being dropped off to them. And when I dropped my dog off she was going crazy in the waiting room! She is a 70lb dog trying to sit in my lap as she was shaking and scared to death! This is my baby and if I get a call that she is worse or dead I am hiring an attorney! I will keep you all posted.....but please if you love your animal do not go here!!!! The customer service is horrible, the front desk is incompetent, and they don't care about your baby.

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.

Dr. Armstrong and his assistants are great, the prices are great, the front desk is 100% completely incompetent. Dr. Armstrong should fire the old lady that works his front reception. She is such a flighty moron! This is a case of you

3
★★★★★

Dr. Armstrong and his assistants are great, the prices are great, the front desk is 100% completely incompetent. Dr. Armstrong should fire the old lady that works his front reception. She is such a flighty moron! This is a case of you

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Dr. Armstrong's incompetence is directly responsible for the DEATH of my dog. By not paying attention to crucial reports on a blood test his dismissal caused my dog to bleed to death in severe pain. DO NOT take your pet here please!

1
★☆☆☆☆

Dr. Armstrong's incompetence is directly responsible for the DEATH of my dog. By not paying attention to crucial reports on a blood test his dismissal caused my dog to bleed to death in severe pain. DO NOT take your pet here please!

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1 out of 1 people found this review helpful.

.

Best Vet not only offers reasonable rates for their services but also cares about the animals they see.

I have used Best Vet for many years in which he has cared for and saved many of my animals nursing them through thyroid problems, diabetes, cancer and other sicknesses.

I highly recommend Dr. Armstrong.

KitKats Rescue of Delray Beach

2
★★★★☆

Best Vet not only offers reasonable rates for their services but also cares about the animals they see.

I have used Best Vet for many years in which he has cared for and saved many of my animals nursing them through thyroid problems, diabetes, cancer and other sicknesses.

I highly recommend Dr. Armstrong.

KitKats Rescue of Delray Beach

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I cannot say enough good things about Dr. Armstrong. We have just gone through a horrendous illness with my dog, and my personal vet was out of town and Best Vet was recommended to us by our neighbor. The care my puppy received was top notch. Both Dr. Armstrong and the staff were compassionate and thorough, and kept in constant touch with us. They were up front about his condition, and were able to do all the tests in house, which meant a quick turnaround for information. They called and checked on him after we brought him home. I would recommend their services to all my friends and family, and cannot speak highly enough of the whole facility and staff.

5
★★★★★

I cannot say enough good things about Dr. Armstrong. We have just gone through a horrendous illness with my dog, and my personal vet was out of town and Best Vet was recommended to us by our neighbor. The care my puppy received was top notch. Both Dr. Armstrong and the staff were compassionate and thorough, and kept in constant touch with us. They were up front about his condition, and were able to do all the tests in house, which meant a quick turnaround for information. They called and checked on him after we brought him home. I would recommend their services to all my friends and family, and cannot speak highly enough of the whole facility and staff.

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I have been a dog owner for 15 years and the services at Best Vet has, by far, been the worst I have ever received. The first time I visited there was only one kind staff member and the others were very rude. Worst of all, even though I had an appointment and had arrived on time, I had to wait for over an hour (which is no easy task with a 48lb puppy). Once I finally got in to see Dr. Armstrong he spend 5 mins. with me TOPS. My second visit there was even worse. I tried to make an appointment for my dog who had hives from allergies in the morning and the staff on the phone said no appointment was necessary just come by around 4:00. I show up on time and there is at least an 30 min. wait they tell me. The other people in the waiting room told my dog to shut up when she barked and the staff was unhappy that my dog was restless and told me to take her outside for at least 30 min. I do, and when I return they have taken me off the list and tell me to wait another 30 mins. I then decided I did not have the time, energy, or patience to wait any longer and be treated with such disrespect and I left.
I will never go back to them.
Please don't make the mistake that I did with choosing this vet. There are so many good options in west palm beach, Best Vet is not one of them.

1
★☆☆☆☆

I have been a dog owner for 15 years and the services at Best Vet has, by far, been the worst I have ever received. The first time I visited there was only one kind staff member and the others were very rude. Worst of all, even though I had an appointment and had arrived on time, I had to wait for over an hour (which is no easy task with a 48lb puppy). Once I finally got in to see Dr. Armstrong he spend 5 mins. with me TOPS. My second visit there was even worse. I tried to make an appointment for my dog who had hives from allergies in the morning and the staff on the phone said no appointment was necessary just come by around 4:00. I show up on time and there is at least an 30 min. wait they tell me. The other people in the waiting room told my dog to shut up when she barked and the staff was unhappy that my dog was restless and told me to take her outside for at least 30 min. I do, and when I return they have taken me off the list and tell me to wait another 30 mins. I then decided I did not have the time, energy, or patience to wait any longer and be treated with such disrespect and I left.
I will never go back to them.
Please don't make the mistake that I did with choosing this vet. There are so many good options in west palm beach, Best Vet is not one of them.

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1 out of 1 people found this review helpful.

.

Dr. Armstrong is great he saved my cats life. My male cat was producing crystals in the urine and was not able to pee. Dr armstrong performed an operation that turned my boy cat into a girl cat and cleared that up. Here it is 5 1/2 years later aside from a couple of urinary tract infections now and again I still have my buddy. His staff is very loving to the animals, especially when they have to stay.. Would definately recommend this vet.. He does work with you on payments .
Yes, he is very busy that's because everybody loves him and goes to him. They do have walk in.. which I like... Yeah you might wait, but you won't be disappointed in the results.

5
★★★★★

Dr. Armstrong is great he saved my cats life. My male cat was producing crystals in the urine and was not able to pee. Dr armstrong performed an operation that turned my boy cat into a girl cat and cleared that up. Here it is 5 1/2 years later aside from a couple of urinary tract infections now and again I still have my buddy. His staff is very loving to the animals, especially when they have to stay.. Would definately recommend this vet.. He does work with you on payments .
Yes, he is very busy that's because everybody loves him and goes to him. They do have walk in.. which I like... Yeah you might wait, but you won't be disappointed in the results.

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.

Well if time is an issue for you, I have never been taken on time. I have waited 45min to 2 hours in the waiting room after my appointment. Oh and if you have to use the bathroom while waiting, you'll have to hold it, they only have a bathroom for their staff. Isn't that against building code? Make sure and ask what the tests will cost as they wont discuss that with you up front and when you get to the desk you will be shocked. They way over book and you barely have any time with the Dr once you get in the room. This over booking is not fair to both owner and pet....
Gonna check out the vet by lake Osborne as a neighbor highly recommended them...

2
★★☆☆☆

Well if time is an issue for you, I have never been taken on time. I have waited 45min to 2 hours in the waiting room after my appointment. Oh and if you have to use the bathroom while waiting, you'll have to hold it, they only have a bathroom for their staff. Isn't that against building code? Make sure and ask what the tests will cost as they wont discuss that with you up front and when you get to the desk you will be shocked. They way over book and you barely have any time with the Dr once you get in the room. This over booking is not fair to both owner and pet....
Gonna check out the vet by lake Osborne as a neighbor highly recommended them...

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2 out of 2 people found this review helpful.

.

When other vets in the Boynton area charged me an arm and a leg for my dogs care, Dr. Armstrong was not only caring and great at his work but incredible reasonable in his fees. His staff is patient and loving as well, and I couldn't be more pleased with his service.

5
★★★★★

When other vets in the Boynton area charged me an arm and a leg for my dogs care, Dr. Armstrong was not only caring and great at his work but incredible reasonable in his fees. His staff is patient and loving as well, and I couldn't be more pleased with his service.

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0 out of 1 people found this review helpful.

.

The staff are very caring and patient. My dog is one of Dr. Armstrong's patients and I was a walk-in one day when my dog took ill. I had to wait a couple of hours on a Saturday morning and the staff was so patient and understanding with so many worried pet owners, I must compliment them on the treatment of each and every customer that came in the door (there were many). My eleven-year old daughter was with me and even she remarked on how nice the staff was to us and everyone else.

5
★★★★★

The staff are very caring and patient. My dog is one of Dr. Armstrong's patients and I was a walk-in one day when my dog took ill. I had to wait a couple of hours on a Saturday morning and the staff was so patient and understanding with so many worried pet owners, I must compliment them on the treatment of each and every customer that came in the door (there were many). My eleven-year old daughter was with me and even she remarked on how nice the staff was to us and everyone else.

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0 out of 1 people found this review helpful.

.

Had no problem with Dr.Armstrong, however had an issue with the staff.I was quoted a price for a vaccine series ,plus with 2 coupon's one giving a $10.00 discount the other for a bath and dip for the dog. When I booked the appointment I asked if there were any other charges I was told no. That the all of the above was included, even a nail trim. Even when I dropped my dog off I was not informed of any additional charge.When I came to pick my dog up and was ready to pay I was told that there was an additional charge of approx. $18.00 and change. When I questioned the charge all the young staff started to tell me that this was the policy. I asked what the extra fee was for they said for a special shot because the dog had stayed to have a bath. Now, I might not have had a problem with the additional coast had I been informed of it either when I booked the appointment or when I dropped the dog off. They(all) insisted I had been informed by a form that I had signed, I told them that there was nothing noted on the form at the time that I signed it , they all did as much as calling me a liar. I just want other client's to be aware of this and make sure to ask questions regarding any additional charges before leaving their pets there.

3
★★★☆☆

Had no problem with Dr.Armstrong, however had an issue with the staff.I was quoted a price for a vaccine series ,plus with 2 coupon's one giving a $10.00 discount the other for a bath and dip for the dog. When I booked the appointment I asked if there were any other charges I was told no. That the all of the above was included, even a nail trim. Even when I dropped my dog off I was not informed of any additional charge.When I came to pick my dog up and was ready to pay I was told that there was an additional charge of approx. $18.00 and change. When I questioned the charge all the young staff started to tell me that this was the policy. I asked what the extra fee was for they said for a special shot because the dog had stayed to have a bath. Now, I might not have had a problem with the additional coast had I been informed of it either when I booked the appointment or when I dropped the dog off. They(all) insisted I had been informed by a form that I had signed, I told them that there was nothing noted on the form at the time that I signed it , they all did as much as calling me a liar. I just want other client's to be aware of this and make sure to ask questions regarding any additional charges before leaving their pets there.

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1 out of 1 people found this review helpful.

.

Dr. Armstrong and his staff saved my cat's life. They are all so wonderful here - and most importantly - they know what they are doing. Prices are wonderful and so is the care they give to all of our pets.

5
★★★★★

Dr. Armstrong and his staff saved my cat's life. They are all so wonderful here - and most importantly - they know what they are doing. Prices are wonderful and so is the care they give to all of our pets.

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Earlier this year we needed to get international travel documents for our two cats. I called a couple of local Vets that either wouldnt listen to what I was asking for or showed a couldnt be bothered attitude. Best Vets were great on the phone. They provided us with exactly what we needed. The very nice behavior and very caring service extended all the way through our initial visit & even to a return visit. I was very pleased with the entire staffs friendliness and very professional service. Our two cats now have a new & permanent vet.

5
★★★★★

Earlier this year we needed to get international travel documents for our two cats. I called a couple of local Vets that either wouldnt listen to what I was asking for or showed a couldnt be bothered attitude. Best Vets were great on the phone. They provided us with exactly what we needed. The very nice behavior and very caring service extended all the way through our initial visit & even to a return visit. I was very pleased with the entire staffs friendliness and very professional service. Our two cats now have a new & permanent vet.

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I took my cat for a routine check up upon her adoption. The staff was great, very thorogh! I highly recommend them for your vet needs, as they found out my indoor cat had a parasite that I was completely unaware of.

4
★★★★☆

I took my cat for a routine check up upon her adoption. The staff was great, very thorogh! I highly recommend them for your vet needs, as they found out my indoor cat had a parasite that I was completely unaware of.

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.

When my little dog was taken ill recently we were given this vet's name and an appointment was given that day and Dr Armstrong saw our dog and treated him for his illness. The office was spacious and pet friendly and had toys for pets to use and be amused while waiting for the doctor. Decent pricing and he will work with those who cant afford services

4
★★★★☆

When my little dog was taken ill recently we were given this vet's name and an appointment was given that day and Dr Armstrong saw our dog and treated him for his illness. The office was spacious and pet friendly and had toys for pets to use and be amused while waiting for the doctor. Decent pricing and he will work with those who cant afford services

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Review Partner
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I disagree to the fullest, Dr. Armstrong is the nicest veterinarian anyone could ask for. He spends time with my dog, whom I consider one of my own children. Every time I enter that facility the receptionists are so sweet an every client

2
★★★★★

I disagree to the fullest, Dr. Armstrong is the nicest veterinarian anyone could ask for. He spends time with my dog, whom I consider one of my own children. Every time I enter that facility the receptionists are so sweet an every client

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I brought my dog in here after a disappointing visit elsewhere and got the same sort of treatment. Lack of interest in the animal and sold more tests. The only consolation is that the price was lower than Colonial. But that is about it.

0
★☆☆☆☆

I brought my dog in here after a disappointing visit elsewhere and got the same sort of treatment. Lack of interest in the animal and sold more tests. The only consolation is that the price was lower than Colonial. But that is about it.

 

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