David Chong - State Farm Insurance Agent

★☆☆☆☆
  • 10421 Moss Park Rd

    Orlando, FL 32832-5812

    Map & Directions
  • 407-736-9700

Insurance

Insurance
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If I could give David Chong and his office staff less than 1 star I would. I just received a cancellation notice in the mail for my car insurance. I never received a bill. Called the office to suggest maybe they should send a reminder in case the bill got lost in the mail. The female that answered the phone rudely told me the sent the bill plus 3 reminder notices (which I have since been informed by the State Farm 1-800 number that this was a lie - nothing was sent other than the cancellation notice)

BTW, After Hurricane Charlie hit, I called David Chong and his response to me was "I have alot of customers with bigger problems than you, I don't have time to deal with you"... and when I wasn't satisfied with the assessment - "call the 1-800 number"

And when I was "hit and run" in my brand new car "call the 1-800 number"

USELESS ... do not use David Chong as an insurance agent .. and if you have him you better do what HIS OFFICE STAFF TOLD ME WAS MY RESPONSIBILITY - AND KEEP TRACK OF WHEN YOUR PAYMENTS ARE DUE -- BECAUSE YOU ARE EXPECTED TO KNOW THAT -- and pay even when you don't receive a bill

1
★☆☆☆☆

If I could give David Chong and his office staff less than 1 star I would. I just received a cancellation notice in the mail for my car insurance. I never received a bill. Called the office to suggest maybe they should send a reminder in case the bill got lost in the mail. The female that answered the phone rudely told me the sent the bill plus 3 reminder notices (which I have since been informed by the State Farm 1-800 number that this was a lie - nothing was sent other than the cancellation notice)

BTW, After Hurricane Charlie hit, I called David Chong and his response to me was "I have alot of customers with bigger problems than you, I don't have time to deal with you"... and when I wasn't satisfied with the assessment - "call the 1-800 number"

And when I was "hit and run" in my brand new car "call the 1-800 number"

USELESS ... do not use David Chong as an insurance agent .. and if you have him you better do what HIS OFFICE STAFF TOLD ME WAS MY RESPONSIBILITY - AND KEEP TRACK OF WHEN YOUR PAYMENTS ARE DUE -- BECAUSE YOU ARE EXPECTED TO KNOW THAT -- and pay even when you don't receive a bill

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