Once Upon A Child

★★★☆☆
27.9233 -82.2954
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813-654-8813

752 W Lumsden Rd

Brandon, FL

33511

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2.8823528 17
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Reviews 1 - 17 of 17.
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My wife and I purchased two baby swings for our twin grand daughters., for $55.00 a piece in Jan.2011. When the purchase was made the battery operated motors on both swings made a clicking sound when in operation. The staff stated the clicking was normal and occured with all swings. The swings had less then 4 hours of operation time on them when taken back in March 2011, for the purpose of seling back and purchising two walkers. I put new batteries in both swings and they were operationg properly. The staff pointed out the CLICKING sound , stating that meant the motors were going bad and offered $15.00 for them. The girl who sold them to us left out the rear door when I pointed her out and it was her statements that the clicking sound was normal when they sold them.. In my opinion, this store and the empolyees are dishonest and rip people off. We did not resell the items and WILL NEVER go back and highly recommend avoiding doing business there.

1
★☆☆☆☆

My wife and I purchased two baby swings for our twin grand daughters., for $55.00 a piece in Jan.2011. When the purchase was made the battery operated motors on both swings made a clicking sound when in operation. The staff stated the clicking was normal and occured with all swings. The swings had less then 4 hours of operation time on them when taken back in March 2011, for the purpose of seling back and purchising two walkers. I put new batteries in both swings and they were operationg properly. The staff pointed out the CLICKING sound , stating that meant the motors were going bad and offered $15.00 for them. The girl who sold them to us left out the rear door when I pointed her out and it was her statements that the clicking sound was normal when they sold them.. In my opinion, this store and the empolyees are dishonest and rip people off. We did not resell the items and WILL NEVER go back and highly recommend avoiding doing business there.

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.

I love shopping at this store. It is always busy but they always have time to buy great stuff. I only bring in my best stuff because they aren't a flea market. This is not the place to buy Target clothes, you get the best deals there on top brands- Ralph Lauren, Tommy, Baby Lulu... You can find lots of new products there too. I love to buy shower gifts there because I get more for less and everyone is always wowed by my gifts!

5
★★★★★

I love shopping at this store. It is always busy but they always have time to buy great stuff. I only bring in my best stuff because they aren't a flea market. This is not the place to buy Target clothes, you get the best deals there on top brands- Ralph Lauren, Tommy, Baby Lulu... You can find lots of new products there too. I love to buy shower gifts there because I get more for less and everyone is always wowed by my gifts!

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.

I shop this store very often. I have found the staff to be very helpful and nice. I am always greeted with a Hello from one of the ladies at the counter. I have seen them be very nice to mean coustmers who have brought their stuff in and are unhappy with how much that has been purchased by the store. I bring my stuff in in baskets because they ask me too and it is posted on the door. People dropping off their stuff are angery because they cant take it in trash bags....can you blame them? I might be crabby too if people fussed and were mean to me all day at my job. I would not put up with half of the stuff they take. I have seen it first hand, trhe manager that is there most of the time is willing to listen to your concerns...give her a chance instead of bashing them here.
I have been to the store on Kenedy and there is not enough selection there to bother with the drive.
Sure when I sell stuff I would like to make more than they offer but I figure it comes full circle when I take my store credit and shop for my kids.
If you are nice to them they are nice to you...try it sometime!

t That being said the store is very over crowded and hard to get around in. They need to clear lots of the junk out and start over with some of the sizes. Tired of looking at the same stuff all the time.

4
★★★★☆

I shop this store very often. I have found the staff to be very helpful and nice. I am always greeted with a Hello from one of the ladies at the counter. I have seen them be very nice to mean coustmers who have brought their stuff in and are unhappy with how much that has been purchased by the store. I bring my stuff in in baskets because they ask me too and it is posted on the door. People dropping off their stuff are angery because they cant take it in trash bags....can you blame them? I might be crabby too if people fussed and were mean to me all day at my job. I would not put up with half of the stuff they take. I have seen it first hand, trhe manager that is there most of the time is willing to listen to your concerns...give her a chance instead of bashing them here.
I have been to the store on Kenedy and there is not enough selection there to bother with the drive.
Sure when I sell stuff I would like to make more than they offer but I figure it comes full circle when I take my store credit and shop for my kids.
If you are nice to them they are nice to you...try it sometime!

t That being said the store is very over crowded and hard to get around in. They need to clear lots of the junk out and start over with some of the sizes. Tired of looking at the same stuff all the time.

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I love the fact that this store has a decent selection of used, toys etc., SOMETIMES at okay prices however, the customer service is TERRIBLE!!! This has been my second time going into this over crowded cluttered (with toys, clothes, cribs etc) dump (Brandon location). When u walk into the front door the women employees (3 or 4 at times) don't welcome u into the store. No friendly vibe... I went there today and bought my 3yr old a bike for $10.00 (can't beat that) and was standing in line waiting and when the customer in front of me checked out the cashier didn't even acknowledge me standing RIGHT IN FRONT OF HER! Pissed me off just standing there aimlessly for about 3 mins while she turns around talkin bout NOTHING to the other cashiers. These are GROWN middle aged women people NOT teenagers acting like this. When the lady did turn back around she didn't make eye contact w/me, she reached over to a different side and got some hand sanitizer. Most cashiers would have said "I'm sorry, be right with you..." Lady said not a word. I raised my voice and said "HELLO! I've been standing here at the counter and none of you have acknowleged me." The cashier then said with a shocked face since I said something "Oh, I'm getting some sanitizer u ready to check out or sale something?. No apology! " I just paid for the bike and left...I'm done with the staff at that store, they don't deserve my hard working money. Need a new staff or just make changes with professionalism. Wont EVER go to that location again!

1
★☆☆☆☆

I love the fact that this store has a decent selection of used, toys etc., SOMETIMES at okay prices however, the customer service is TERRIBLE!!! This has been my second time going into this over crowded cluttered (with toys, clothes, cribs etc) dump (Brandon location). When u walk into the front door the women employees (3 or 4 at times) don't welcome u into the store. No friendly vibe... I went there today and bought my 3yr old a bike for $10.00 (can't beat that) and was standing in line waiting and when the customer in front of me checked out the cashier didn't even acknowledge me standing RIGHT IN FRONT OF HER! Pissed me off just standing there aimlessly for about 3 mins while she turns around talkin bout NOTHING to the other cashiers. These are GROWN middle aged women people NOT teenagers acting like this. When the lady did turn back around she didn't make eye contact w/me, she reached over to a different side and got some hand sanitizer. Most cashiers would have said "I'm sorry, be right with you..." Lady said not a word. I raised my voice and said "HELLO! I've been standing here at the counter and none of you have acknowleged me." The cashier then said with a shocked face since I said something "Oh, I'm getting some sanitizer u ready to check out or sale something?. No apology! " I just paid for the bike and left...I'm done with the staff at that store, they don't deserve my hard working money. Need a new staff or just make changes with professionalism. Wont EVER go to that location again!

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1 out of 3 people found this review helpful.

.

I went in to check this out for the first time and noticed it smelled like urine! Would not go back in i ended up driving to Tampa and the store on Kennedy is much cleaner and does not smell like the one in Brandon..It has some gently used clothing although you have to go through the racks but for the most part since babies do not use the clothes for long you can find good deals.

1
★☆☆☆☆

I went in to check this out for the first time and noticed it smelled like urine! Would not go back in i ended up driving to Tampa and the store on Kennedy is much cleaner and does not smell like the one in Brandon..It has some gently used clothing although you have to go through the racks but for the most part since babies do not use the clothes for long you can find good deals.

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1 out of 3 people found this review helpful.

.

I have been shopping at ouac for about 5 years since my 1st was born and over the years it has really gone down hill, they don't want to buy your things even when they are in perfect shape and when they do buy your stuff its for pennies and they turn around and sell it for about 90% more than they paid you for it...I know they have to make a living but so do the people that sell to them and they really rip people off :((
I have had the middle aged hispanic lady be SO rude to me more than once and I have seen her make a poor young mom feel like crying in front of the whole store, they are very UNprofessional. The older couple that own the store are pretty nice but they aren't there much. And really they have junk clothes most of the time which is interesting considering they turn people with perfectly great looking clothes away and then they mark up the clothes to riduculous (sp?) prices, there are things I can go to the actual store and buy new for the same price. I would not recommend this store, there is one in Tampa I think I don't know if its owned by the same people or not or if its any better but the Brandon one stinks

1
★☆☆☆☆

I have been shopping at ouac for about 5 years since my 1st was born and over the years it has really gone down hill, they don't want to buy your things even when they are in perfect shape and when they do buy your stuff its for pennies and they turn around and sell it for about 90% more than they paid you for it...I know they have to make a living but so do the people that sell to them and they really rip people off :((
I have had the middle aged hispanic lady be SO rude to me more than once and I have seen her make a poor young mom feel like crying in front of the whole store, they are very UNprofessional. The older couple that own the store are pretty nice but they aren't there much. And really they have junk clothes most of the time which is interesting considering they turn people with perfectly great looking clothes away and then they mark up the clothes to riduculous (sp?) prices, there are things I can go to the actual store and buy new for the same price. I would not recommend this store, there is one in Tampa I think I don't know if its owned by the same people or not or if its any better but the Brandon one stinks

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1 out of 2 people found this review helpful.

.

I brought in boy clothes from 0-18 months in perfect condition (I went through everything and washed/dryed all clothes before turning it in) and they took not even a quarter of our things!! I was shocked because many of the clothes there are not near as nice as the things I brought in. I do like the store because they have so much stuff there but shopping there can take awhile because you have to sort through clothing and toys that are in poor condition (go figure). Also, they will try and sell you things that do not work or are missing pieces. The staff are mostly pretty rude as well.

2
★★☆☆☆

I brought in boy clothes from 0-18 months in perfect condition (I went through everything and washed/dryed all clothes before turning it in) and they took not even a quarter of our things!! I was shocked because many of the clothes there are not near as nice as the things I brought in. I do like the store because they have so much stuff there but shopping there can take awhile because you have to sort through clothing and toys that are in poor condition (go figure). Also, they will try and sell you things that do not work or are missing pieces. The staff are mostly pretty rude as well.

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.

The clothing selection has gone down over the years. They are extremely picky about what they buy back. They will refuse perfect clothing, but then when you look on the rack, you see a bunch of junk. Great place for toys, though.

2
★★☆☆☆

The clothing selection has gone down over the years. They are extremely picky about what they buy back. They will refuse perfect clothing, but then when you look on the rack, you see a bunch of junk. Great place for toys, though.

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.

I have shopped at this store for clothes and books and found some good deals. Their toys and larger items are almost always dirty and overpriced for second-hand. They almost never buy your items- even name brand clothes in perfect condition. The customer service is terrible. Staff is rude.

2
★★☆☆☆

I have shopped at this store for clothes and books and found some good deals. Their toys and larger items are almost always dirty and overpriced for second-hand. They almost never buy your items- even name brand clothes in perfect condition. The customer service is terrible. Staff is rude.

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1 out of 1 people found this review helpful.

.

This children's consignment shop has everything from clothes, toys, books, furniture, new car seats, to videos, music, and then some! Buying these used clothes is a great deal -- they are in very good condition and definitely a great price. As a seller, they offer a buy outright for your entire order. This is nice because you don't have to wait for your items to sell before getting a check! I recommend coming here if you have the time to look. You will find good deals!

4
★★★★☆

This children's consignment shop has everything from clothes, toys, books, furniture, new car seats, to videos, music, and then some! Buying these used clothes is a great deal -- they are in very good condition and definitely a great price. As a seller, they offer a buy outright for your entire order. This is nice because you don't have to wait for your items to sell before getting a check! I recommend coming here if you have the time to look. You will find good deals!

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1 out of 1 people found this review helpful.

.

I have had some good experiences with this store but have also had some bad ones. I bought my son a motorcycle (power wheels) for Christmas. It was $150 (not a bad price). When I got it home and tried to charge it, I realized that they gave me the wrong charger. I immediately called to let them know and then brought it in to obtain the correct charger. They didn't have it but promised to get one for me. After 3 weeks of no call backs and no help, I had to go out and by my own. $30 extra dollars and I had to order it off of the Internet as no store carried the type of charger needed. When I went back to the store to get my money back for the charger, I had to fight with them for over an hour as they only wanted to give me $15 store credit. I ended up with a $30 store credit. Their products are good but their customer service stinks!

2
★★☆☆☆

I have had some good experiences with this store but have also had some bad ones. I bought my son a motorcycle (power wheels) for Christmas. It was $150 (not a bad price). When I got it home and tried to charge it, I realized that they gave me the wrong charger. I immediately called to let them know and then brought it in to obtain the correct charger. They didn't have it but promised to get one for me. After 3 weeks of no call backs and no help, I had to go out and by my own. $30 extra dollars and I had to order it off of the Internet as no store carried the type of charger needed. When I went back to the store to get my money back for the charger, I had to fight with them for over an hour as they only wanted to give me $15 store credit. I ended up with a $30 store credit. Their products are good but their customer service stinks!

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.

This store is great, very family friendly, children can play without harming anything. great prices on gently used baby products including clothing. Great name brands. They also buy gently used items on the spot, you don't have to wait for consignment. some items are a little high for secondhand.

PROS: name brands, good place for children, seperate play area for kids.
CONS: some items are a little high for secondhand

4
★★★★☆

This store is great, very family friendly, children can play without harming anything. great prices on gently used baby products including clothing. Great name brands. They also buy gently used items on the spot, you don't have to wait for consignment. some items are a little high for secondhand.

PROS: name brands, good place for children, seperate play area for kids.
CONS: some items are a little high for secondhand

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First time I went here just to look around and see what kind of things they carried, their prices, etc. I had so much fun and I was only shopping for my grandson. Granted everything there are items they bought from the public. But all the things I saw were clean, and pretty much close to perfect and even perfect condition. Their prices are extremely reasonable. Great place to go if you just had a baby. Everything you need is in one place. They also carry clothes, toys, etc for toddlers.

PROS: great prices, friendly staff, clean environment
CONS:

4
★★★★☆

First time I went here just to look around and see what kind of things they carried, their prices, etc. I had so much fun and I was only shopping for my grandson. Granted everything there are items they bought from the public. But all the things I saw were clean, and pretty much close to perfect and even perfect condition. Their prices are extremely reasonable. Great place to go if you just had a baby. Everything you need is in one place. They also carry clothes, toys, etc for toddlers.

PROS: great prices, friendly staff, clean environment
CONS:

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They have an everchanging inventory that is always well stocked. The selection is amazing! You can spend hours and hours in this store looking through all of the merchandise. I love that they have books, videos, toys, furniture, strollers, and clothes. They are very selective on what they accept so you always have a lot of great choices at very good prices. We got an almost brand new Baby Bjorn carrier at more than half the price of a new one and when we were finished with it we took it back and got credit for it. A great find for a one income family.

4
★★★★☆

They have an everchanging inventory that is always well stocked. The selection is amazing! You can spend hours and hours in this store looking through all of the merchandise. I love that they have books, videos, toys, furniture, strollers, and clothes. They are very selective on what they accept so you always have a lot of great choices at very good prices. We got an almost brand new Baby Bjorn carrier at more than half the price of a new one and when we were finished with it we took it back and got credit for it. A great find for a one income family.

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.

This consignment shop has a huge variety, especially in girls clothing (infant and toddler). There isn't a lot of cute boy clothes. They are overpriced on a lot of their stuff. If you take some clothing or baby items to sell to them, they are VERY picky about it and rarely ever take your items. My friend took her GRACO stroller/car seat travel system in there and they gave her $40!!!!! And then went around and sold it for $200!!!!! I would never sell anything to them, but every now and then they have good deals on clothing.

3
★★★☆☆

This consignment shop has a huge variety, especially in girls clothing (infant and toddler). There isn't a lot of cute boy clothes. They are overpriced on a lot of their stuff. If you take some clothing or baby items to sell to them, they are VERY picky about it and rarely ever take your items. My friend took her GRACO stroller/car seat travel system in there and they gave her $40!!!!! And then went around and sold it for $200!!!!! I would never sell anything to them, but every now and then they have good deals on clothing.

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.

This is a great place to shop. The selection is good and the quality of second hand things are excellent. Your hard earned dollars go far here. Great place for gifts also. I have two grand children and I get many of their clothes here. I have also bought toys from them and they are good quality. They have cribs, toys and clothes to name a few. They also buy good quality merchandise from the public. When my ssiter came down from NY with her 2 girls we shoped here for school clothes. She saved a bunch of money.

5
★★★★★

This is a great place to shop. The selection is good and the quality of second hand things are excellent. Your hard earned dollars go far here. Great place for gifts also. I have two grand children and I get many of their clothes here. I have also bought toys from them and they are good quality. They have cribs, toys and clothes to name a few. They also buy good quality merchandise from the public. When my ssiter came down from NY with her 2 girls we shoped here for school clothes. She saved a bunch of money.

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.

This children's consignment store has a wonderful selection and the quality is second to none! I have bought many items as well as sold many items. The experience is always a pleasure. They carry many brand names and a fantastic selection of baby equipment such as strollers, swings, furniture, etc.!

PROS: Great selection, friendly staff
CONS: Picky about what they buy

4
★★★★☆

This children's consignment store has a wonderful selection and the quality is second to none! I have bought many items as well as sold many items. The experience is always a pleasure. They carry many brand names and a fantastic selection of baby equipment such as strollers, swings, furniture, etc.!

PROS: Great selection, friendly staff
CONS: Picky about what they buy

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