Aquarius Water Refining

★★☆☆☆

Tampa Bay's Water Treatment Professionals.

27.7126 -82.2979
Map and Directions to Aquarius Water Refining

813-634-3134

5914 State Road 674

Wimauma, FL

33598-3008

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On the day that this happened we were installing both a water softener and reverse osmosis system in the home of "Bob's" neighbor. We had informed the homeowner that the lines in the home would be chlorinated. This community has a high level of Hydrogen sulfide in the water and using chlorine is the only way to get the initial smell out. Once the lines in the home are well chlorinated, our system will keep it from coming back. The chlorine is left in the lines during the installation and then flushed out. Bob came into our office and told us that he was at his neighbor's home during the installation and needed to take a pill. Bob went into one of the bathrooms and took his pill using the chlorinated water. We asked him if he had contacted his doctor or went to the hospital and he said no. Bob then went on to tell us that this could all just "go away" if we agreed to give him a reverse osmosis system like the one we had installed at his neighbor's house. We told Bob that we are fully insured and if he had medical bills that we would file a claim with our insurance company. Bob then went on to file a complaint with the BBB and a dozen other websites where he registered his complaints about our company. After confronting us once again at a business expo at the same community we agreed to give him a discount on installing a reverse osmosis. Bob also agreed to delete or re-post on all the various websites that we had resolved this matter. Bob did not retract or re-post that we had resolved this matter like he said that he would. We also have a new safety procedure in place where we post on all entrances to the job site that the water has been chlorinated and not to drink it.
After being in business for over 36 years this is the first time that this has happened to us at Aquarius Water Refining. We are a family owned and operated water treatment company that I am proud to say my Father built from the ground up. We have thousands of extremely satisfied customers both residential and commercial that have used Aquarius Water Refining for all of their water treatment needs.

5
★★★★★

On the day that this happened we were installing both a water softener and reverse osmosis system in the home of "Bob's" neighbor. We had informed the homeowner that the lines in the home would be chlorinated. This community has a high level of Hydrogen sulfide in the water and using chlorine is the only way to get the initial smell out. Once the lines in the home are well chlorinated, our system will keep it from coming back. The chlorine is left in the lines during the installation and then flushed out. Bob came into our office and told us that he was at his neighbor's home during the installation and needed to take a pill. Bob went into one of the bathrooms and took his pill using the chlorinated water. We asked him if he had contacted his doctor or went to the hospital and he said no. Bob then went on to tell us that this could all just "go away" if we agreed to give him a reverse osmosis system like the one we had installed at his neighbor's house. We told Bob that we are fully insured and if he had medical bills that we would file a claim with our insurance company. Bob then went on to file a complaint with the BBB and a dozen other websites where he registered his complaints about our company. After confronting us once again at a business expo at the same community we agreed to give him a discount on installing a reverse osmosis. Bob also agreed to delete or re-post on all the various websites that we had resolved this matter. Bob did not retract or re-post that we had resolved this matter like he said that he would. We also have a new safety procedure in place where we post on all entrances to the job site that the water has been chlorinated and not to drink it.
After being in business for over 36 years this is the first time that this has happened to us at Aquarius Water Refining. We are a family owned and operated water treatment company that I am proud to say my Father built from the ground up. We have thousands of extremely satisfied customers both residential and commercial that have used Aquarius Water Refining for all of their water treatment needs.

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AQUARIUS WATER REFINING poisoned me and burnt my mouth and throat with their water filter installion. They introduce extremely caustic chemicals into the drinking supply. Their installers are totally oblivious to the customer's safety and their owners do not take responsibility for their crew's screw ups. If you are considering Aquarius keep the number for POISION CONTROL handy and RUN FOR YOUR LIFE!

1
★☆☆☆☆

AQUARIUS WATER REFINING poisoned me and burnt my mouth and throat with their water filter installion. They introduce extremely caustic chemicals into the drinking supply. Their installers are totally oblivious to the customer's safety and their owners do not take responsibility for their crew's screw ups. If you are considering Aquarius keep the number for POISION CONTROL handy and RUN FOR YOUR LIFE!

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Latest reviews from Citysearch.

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I have had dealings with this company for a few years now... They installed my water system that consisted of an aerator, pump and water softener... Once this company has your money, you are relogated to the 2nd class customer... Over all the installation was sloppy at best and was not level. They had opened the skirting around our new home and then found they could not close it back up... If you ever need parts, get ready to get skinned alive... I have a couple of times... but only when they have me over a barrell... like today... I purchased a plastic float valve that costs 17.00 on the internet... they charge 41.00 (which incidentally is the price for a brass valve as opposed to a plastic one). They bumped the price of noozles from 12 cents to two bucks each... If you like high prices, a bad installation, poor support, and out ragious prices for parts.. then pick this company... If not, then find another company...

1
★☆☆☆☆

I have had dealings with this company for a few years now... They installed my water system that consisted of an aerator, pump and water softener... Once this company has your money, you are relogated to the 2nd class customer... Over all the installation was sloppy at best and was not level. They had opened the skirting around our new home and then found they could not close it back up... If you ever need parts, get ready to get skinned alive... I have a couple of times... but only when they have me over a barrell... like today... I purchased a plastic float valve that costs 17.00 on the internet... they charge 41.00 (which incidentally is the price for a brass valve as opposed to a plastic one). They bumped the price of noozles from 12 cents to two bucks each... If you like high prices, a bad installation, poor support, and out ragious prices for parts.. then pick this company... If not, then find another company...

Message from Aquarius Water Refining

Aquarius Water Refining is a Florida-based, family-owned company. We have been serving the people of West Central Florida since 1975. Aquarius Water manufactures, sells and services residential and commercial water treatment equiptment.

. Residential and commercial water treatment equiptment manufacturer,sales,and service. Salt delivery. Water testing.,Water softeners,reverse osmosis,iron filters,Ion water coolers,Residential and Commercial water treatment equiptment.

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More about Aquarius Water Refining

Residential and commercial water treatment equipment sales, service, and repairs.

Key Points

  • Tampa Bay's Water Treatment Professionals.

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