Decorators Signature

★★☆☆☆

About Decorators Signature

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Decorators Signature is terrible. I will never use them again. My siblings and I all went in on a new bedroom set for a our parents for their anniversary about 6 months ago and Decorators Signatures totally messed up everything. It wasn't delivered on time, and 2 of the pieces didn't even match!

2
★★☆☆☆

Decorators Signature is terrible. I will never use them again. My siblings and I all went in on a new bedroom set for a our parents for their anniversary about 6 months ago and Decorators Signatures totally messed up everything. It wasn't delivered on time, and 2 of the pieces didn't even match!

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I was told that all the furniture we ordered would get delivered the same time. I flew from Atlanta and met my father who came from Toronto to wait on the furniture and they did not deliver the master bedroom. They said it was on back

3
★★★★★

I was told that all the furniture we ordered would get delivered the same time. I flew from Atlanta and met my father who came from Toronto to wait on the furniture and they did not deliver the master bedroom. They said it was on back

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Order was placed in July for a table that was confirmed as in stock at the warehouse, they billed my Amex card but have not delivered the table and we are now in Mid Sept. and nobody seems able to deal with my issue - I have called and faxed and I cannot get past the receptionist - I always get a promise of a call back but no one calls me back. Im currently out $800 !! I will be taking this up with Amex. I agree with the previous reviewer - Be careful when dealing with this company !

0
★☆☆☆☆

Order was placed in July for a table that was confirmed as in stock at the warehouse, they billed my Amex card but have not delivered the table and we are now in Mid Sept. and nobody seems able to deal with my issue - I have called and faxed and I cannot get past the receptionist - I always get a promise of a call back but no one calls me back. Im currently out $800 !! I will be taking this up with Amex. I agree with the previous reviewer - Be careful when dealing with this company !

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Our 12/15/09 order has yet to arrive. They cannot even give us a date for delivery. Several pieces are on order from different manufacturers and not one item has yet to arrive. On Saturday, 3/20/10, Doug (salesrep)promised a follow-up call for Monday. He never called nor would take any of my calls on Monday, Tuesday nor Wednesday, 3/24/10.
Buyer beware!

0
★☆☆☆☆

Our 12/15/09 order has yet to arrive. They cannot even give us a date for delivery. Several pieces are on order from different manufacturers and not one item has yet to arrive. On Saturday, 3/20/10, Doug (salesrep)promised a follow-up call for Monday. He never called nor would take any of my calls on Monday, Tuesday nor Wednesday, 3/24/10.
Buyer beware!

Pros: Beautiful Furniture

Cons: Poor Customer Service and Delivery

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My first salesman was not too knowledgeable but the manager seemed to be. However, after placing an order in October of 2009, for two items of furniture, here it is 4 1/2 months later and i was just told the order would take another 4 weeks. All good will has now disappeared as the store does not seem share my concern.

0
★☆☆☆☆

My first salesman was not too knowledgeable but the manager seemed to be. However, after placing an order in October of 2009, for two items of furniture, here it is 4 1/2 months later and i was just told the order would take another 4 weeks. All good will has now disappeared as the store does not seem share my concern.

Pros: one of a kind furniture

Cons: I am waiting for 5 months for the order to be delivered

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I was very excited to go to see their furniture. I am looking for a bedroom set. I encounter a sale person that was very persistent on me buying that day. With the excuse of going to the back to get me a price for a queen size bed, he brought another guy to help him push the sale. I lost it! I was so angry, I left the store without any consideration of going back.

0
★☆☆☆☆

I was very excited to go to see their furniture. I am looking for a bedroom set. I encounter a sale person that was very persistent on me buying that day. With the excuse of going to the back to get me a price for a queen size bed, he brought another guy to help him push the sale. I lost it! I was so angry, I left the store without any consideration of going back.

Pros: Beautiful Furniture

Cons: Nasty Sales Person

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We have purchased a number of furniture pieces as well as accessories here over the past 10 years. You will not find better quality and designs at their prices. The help is extremely knowledgeable and attentive. Anyone saying the opposite must be a competitor.

2
★★★★★

We have purchased a number of furniture pieces as well as accessories here over the past 10 years. You will not find better quality and designs at their prices. The help is extremely knowledgeable and attentive. Anyone saying the opposite must be a competitor.

Pros: Great selection of contemporay designs

Cons: Not open evenings or Sundays

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ugly furniture....lousy service. I was insulted by the manager, and belittled by the salespeople. A big dilbert-looking guy rolled his eyes and kept looking at his watch. I will never shop here again and I hope they go out of business soon.

0
★☆☆☆☆

ugly furniture....lousy service. I was insulted by the manager, and belittled by the salespeople. A big dilbert-looking guy rolled his eyes and kept looking at his watch. I will never shop here again and I hope they go out of business soon.

Pros: none

Cons: too many to list

 

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