Save On Cleaners

★★☆☆☆

About Save On Cleaners

Personal Services

Personal Services
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After a change in ownership or management , Save on CLeaners of Pembroke Pines have become a mess. I have been a customer for about 6 years and they used to be very good. Lately, it seems as if they are going out of business: they lose customer's entire orders, they misplace the items and they can not account as to what happened, they damage the silk clothes by "accidentally" not realizing that it was silk and burn the fabric, the shirt buttons rarely come back after the 4 or 5 time that the shirts have been laundered. Their prices are lower than average in the area, and above referenced explains why.

1
★☆☆☆☆

After a change in ownership or management , Save on CLeaners of Pembroke Pines have become a mess. I have been a customer for about 6 years and they used to be very good. Lately, it seems as if they are going out of business: they lose customer's entire orders, they misplace the items and they can not account as to what happened, they damage the silk clothes by "accidentally" not realizing that it was silk and burn the fabric, the shirt buttons rarely come back after the 4 or 5 time that the shirts have been laundered. Their prices are lower than average in the area, and above referenced explains why.

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This cleaners does a great job on men's shirts. I bring my dressey blouses and slacks to them and they come out perfect just like new. Price wise the are reasonable. The clothes are ready when they tell me to pick them up.

PROS: Friendly people
CONS: none

5
★★★★★

This cleaners does a great job on men's shirts. I bring my dressey blouses and slacks to them and they come out perfect just like new. Price wise the are reasonable. The clothes are ready when they tell me to pick them up.

PROS: Friendly people
CONS: none

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I took a pair of pants to this cleaner. I was assured the pants would be done on a certain day and I prepaid. When I went to pick up the pants they were not done and the employee refused to give me a refund. The owner was called and she refused to speak to me on the phone. I sent a complaint letter and received a letter from the owner insulting me. In this letter she informed me I would not get a refund and called me self-centered. I've never seen customer service like this.

0
★☆☆☆☆

I took a pair of pants to this cleaner. I was assured the pants would be done on a certain day and I prepaid. When I went to pick up the pants they were not done and the employee refused to give me a refund. The owner was called and she refused to speak to me on the phone. I sent a complaint letter and received a letter from the owner insulting me. In this letter she informed me I would not get a refund and called me self-centered. I've never seen customer service like this.

 

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