Beneva Animal Hospital

★★★☆☆
  • 3240 Gulf Gate Dr

    Sarasota, FL 34231

    Map & Directions
  • 941-923-2731

About Beneva Animal Hospital

Hours
Mon-Wed 7:30am-5:30pm, Fri 7:30am-5:30pm, Thu 7:30am-12pm, Sat 8am-12pm

Pets & Animals

Pets & Animals
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It seems that alot of people know longer work there but I guess people come and go and that only 3 people still work there besides the 2 doctors thats been there a long time everyone else is gone. Kind of strange to me. I guess they work fo cheap if they look always stressed out all the time. or too cheap to hire anybody else if anybody will stay.

Medical waste they haft to do they have a Bio comapany come and take everything by law.
Last but least you can ask what the charge is but, Im sure the bill will be more then they will tell you .

1
★☆☆☆☆

It seems that alot of people know longer work there but I guess people come and go and that only 3 people still work there besides the 2 doctors thats been there a long time everyone else is gone. Kind of strange to me. I guess they work fo cheap if they look always stressed out all the time. or too cheap to hire anybody else if anybody will stay.

Medical waste they haft to do they have a Bio comapany come and take everything by law.
Last but least you can ask what the charge is but, Im sure the bill will be more then they will tell you .

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When we began coming to this clinic approximately 5 years ago we were very pleased with the service, price and professionalism. Since then, not so good. One of their head customer service reps finally left (thank god!), and they still have some good, caring ones (Vicki, Michelle, others whose names I can't remember), but they ALWAYS seem way over-worked and stressed. Phones ringing off the wall, customers waiting...they do the best they can, but obviously, owners are not willing to spend the money for enough staff.
The last two or three times, the just seem to want to over-test, examine, vaccinate, etc. I don't get this much treatment from my own doctor.
I realize everyone has to make a living, but the every-other thing charges (Medical waste charge?!!!) are ridiculous.
It just seems lately that it is becoming a bit shabby, and everything comes with a price.
ASK WHAT THE TOTAL CHARGE WILL BE BEFORE YOU COME IN, BECAUSE THE STAFF WILL NOT TELL YOU!

1
★☆☆☆☆

When we began coming to this clinic approximately 5 years ago we were very pleased with the service, price and professionalism. Since then, not so good. One of their head customer service reps finally left (thank god!), and they still have some good, caring ones (Vicki, Michelle, others whose names I can't remember), but they ALWAYS seem way over-worked and stressed. Phones ringing off the wall, customers waiting...they do the best they can, but obviously, owners are not willing to spend the money for enough staff.
The last two or three times, the just seem to want to over-test, examine, vaccinate, etc. I don't get this much treatment from my own doctor.
I realize everyone has to make a living, but the every-other thing charges (Medical waste charge?!!!) are ridiculous.
It just seems lately that it is becoming a bit shabby, and everything comes with a price.
ASK WHAT THE TOTAL CHARGE WILL BE BEFORE YOU COME IN, BECAUSE THE STAFF WILL NOT TELL YOU!

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1 out of 1 people found this review helpful.

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I've been taking my dogs to Beneva Animal for over 15 years. I go because of Dr. Paxson-Rollins. She is a wonderful, caring vet who does not "up-sell" a bunch of unnecessary tests. I've been to other vets over the years only because of convenience and have been shocked by the costs. Even though it's a bit out of the way, I totally trust Dr. Paxson-Rollins and will follow her where ever she may go.

5
★★★★★

I've been taking my dogs to Beneva Animal for over 15 years. I go because of Dr. Paxson-Rollins. She is a wonderful, caring vet who does not "up-sell" a bunch of unnecessary tests. I've been to other vets over the years only because of convenience and have been shocked by the costs. Even though it's a bit out of the way, I totally trust Dr. Paxson-Rollins and will follow her where ever she may go.

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have been taking my pets to BAH for many many years. As of late a new tech, in Traing has soured my experience with the facility. She is moody, incompetant and of questionable IQ and does not belong in a facility where the focus is on "care and concern". VC needs to find a new career will not go back as long as she is employed there!

5
★★★★★

have been taking my pets to BAH for many many years. As of late a new tech, in Traing has soured my experience with the facility. She is moody, incompetant and of questionable IQ and does not belong in a facility where the focus is on "care and concern". VC needs to find a new career will not go back as long as she is employed there!

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Drs. Paxson and Whitlock have been taking care of my pets (dogs, cat and even birds!) for years. They have always been attentive, professional and EXTREMELY caring. My dogs (there have been 3) have never left without "pink nose" (leftover lipstick smudge from a smooch). I will always honor Dr. Paxson for the dignity with which she put my dog Hudson down - at home, surrounded by people who loved him. They make suggestions, not sales pitches, and are great educators as well. I recommend the facility, the staff, and the Doctors UNEQUIVOCALLY!!

5
★★★★★

Drs. Paxson and Whitlock have been taking care of my pets (dogs, cat and even birds!) for years. They have always been attentive, professional and EXTREMELY caring. My dogs (there have been 3) have never left without "pink nose" (leftover lipstick smudge from a smooch). I will always honor Dr. Paxson for the dignity with which she put my dog Hudson down - at home, surrounded by people who loved him. They make suggestions, not sales pitches, and are great educators as well. I recommend the facility, the staff, and the Doctors UNEQUIVOCALLY!!

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Although the clinic is professional and some of the staff are outstanding and caring techs, I found that the bulk of staff always rubbed in the fact that my pet is problematic in terms of behavior. Not just once or twice, but every single time we called or visited there would be an insensitive remark about what are actually the signs of fear (translated as agression by them) that my pet displays. When I finally discussed this with staff, they were defensive. I went to another practice taking the copied clinic notes with me. On my pet's records, they had also made intolerant remarks about my attempt to discuss the circumstance with them. My pet had been found on the street and I feel needs our TLC and forgiveness. I'm much happier now at Clark Rd. Clinic which has the benefit of a holistic approach.

3
★★★☆☆

Although the clinic is professional and some of the staff are outstanding and caring techs, I found that the bulk of staff always rubbed in the fact that my pet is problematic in terms of behavior. Not just once or twice, but every single time we called or visited there would be an insensitive remark about what are actually the signs of fear (translated as agression by them) that my pet displays. When I finally discussed this with staff, they were defensive. I went to another practice taking the copied clinic notes with me. On my pet's records, they had also made intolerant remarks about my attempt to discuss the circumstance with them. My pet had been found on the street and I feel needs our TLC and forgiveness. I'm much happier now at Clark Rd. Clinic which has the benefit of a holistic approach.

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Message from Beneva Animal Hospital

Beneva Animal Hospital is a full-service veterinary medical facility. We seek to provide the best possible medical, surgical, and dental care for our valued patients. We are committed to promoting responsible pet ownership, preventative health care and health-related educational opportunities for our clients. Call us today!

 

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