The Picture People

★★★☆☆
27.9282 -82.3243
Map and Directions to Picture People

813-571-9770

531 Brandon Town Ctr Mall

Brandon, FL

33511

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About The Picture People

Categories
Hours
Mon. - Sat. 10am - 9pm;Sun. 12am - 6pm

Personal Services

Personal Services
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Glamour Shots

678 Brandon Town Center Mall Brandon, FL

2.75 8
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Reviews 1 - 8 of 8.
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COMPLETELY disorganized. Bought a Groupon for this photo shop and was very disappointed. Made an appointment and was still serviced 20mins later. The photographer provided us with only three shots to choose from and in the end never filled out a form with our order.
They advertised we would be able to pick up our printed pictures an hour after the photo shoot but that day their printer was not working. They promised we could stop by and pick up our package two days later. When I asked them what time they said "any time really". When I went a couple of days later, they had LOST my order sheet and the printer was still not working.
I took off work early to get there and was told to wait a couple of hours until they got the printer to work. Unacceptable.
I requested they sent my package through the mail since I live far away and at the end of the day it was their fault I still had not received my pictures. The employee said they do not mail so I elevated the issue and asked to speak to her manager. Manager was too busy to see me but agreed to mail the package.
Even though they finally "fixed" the issue I would not recommend them. If a manager does not have time to talk to a dissatisfied customer then there is something problematic with the company!!!

1
★☆☆☆☆

COMPLETELY disorganized. Bought a Groupon for this photo shop and was very disappointed. Made an appointment and was still serviced 20mins later. The photographer provided us with only three shots to choose from and in the end never filled out a form with our order.
They advertised we would be able to pick up our printed pictures an hour after the photo shoot but that day their printer was not working. They promised we could stop by and pick up our package two days later. When I asked them what time they said "any time really". When I went a couple of days later, they had LOST my order sheet and the printer was still not working.
I took off work early to get there and was told to wait a couple of hours until they got the printer to work. Unacceptable.
I requested they sent my package through the mail since I live far away and at the end of the day it was their fault I still had not received my pictures. The employee said they do not mail so I elevated the issue and asked to speak to her manager. Manager was too busy to see me but agreed to mail the package.
Even though they finally "fixed" the issue I would not recommend them. If a manager does not have time to talk to a dissatisfied customer then there is something problematic with the company!!!

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I have had the best experiences with The Picture People in Brandon. My son is quiet difficult when it comes to having his pictures done, but everyone has always been super patient and taken extra time to work with us. Our pictures always come out amazing. My son also always finds one prop that he refuses to let go of (like a large ornament or a giant pumpkin), however, the photographers have always done a great job taking shots and eliminating the prop from the pictures. Thanks Picture People!

5
★★★★★

I have had the best experiences with The Picture People in Brandon. My son is quiet difficult when it comes to having his pictures done, but everyone has always been super patient and taken extra time to work with us. Our pictures always come out amazing. My son also always finds one prop that he refuses to let go of (like a large ornament or a giant pumpkin), however, the photographers have always done a great job taking shots and eliminating the prop from the pictures. Thanks Picture People!

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I've been going to the Picture People for a few years now... And I've always had a good experience there. I requested Mia and they told me she no longer works there. They recommended me the manager and at first I was hesitant. She could not get my son to smile at all! On top of it all, I heard them talking about my son and how he was hard to deal with. I then went to Studio One to One right after my session, and they captured every single smile my son had to offer... It was the first time I didn't buy one thing from the Picture People. I was highly disappointed. They need more patient photographers there, or they'll definitely lose a lot of business!!!!

1
★☆☆☆☆

I've been going to the Picture People for a few years now... And I've always had a good experience there. I requested Mia and they told me she no longer works there. They recommended me the manager and at first I was hesitant. She could not get my son to smile at all! On top of it all, I heard them talking about my son and how he was hard to deal with. I then went to Studio One to One right after my session, and they captured every single smile my son had to offer... It was the first time I didn't buy one thing from the Picture People. I was highly disappointed. They need more patient photographers there, or they'll definitely lose a lot of business!!!!

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.

In reference to the "so rude!" posting. I'm sorry but Lily is the best photographer I have ever had. I have been there multiple times and she has been nothing but fantastic! My daughter has been getting her picture taken there with Lily since she was 6 weeks old and she is going to be 15months. I will not let anyone else take her portraits! Try Lily she is very patient. They provide a friendly environment and the prices are reasonable. Especially for getting them as quickly as you do.

5
★★★★★

In reference to the "so rude!" posting. I'm sorry but Lily is the best photographer I have ever had. I have been there multiple times and she has been nothing but fantastic! My daughter has been getting her picture taken there with Lily since she was 6 weeks old and she is going to be 15months. I will not let anyone else take her portraits! Try Lily she is very patient. They provide a friendly environment and the prices are reasonable. Especially for getting them as quickly as you do.

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.

I have been several times and it is hit and miss. Sometimes I get a great photographer who is amazing but the past few times I have gotten someone terrible. Beware who takes your photos. Ask for a manager. (Although, Lily, a manager was one of the worst!)
I had Cece last time I was there and she was terrible. I almost walked out. She was rude and short and didn't make any effort.

Honestly, I would recommend going to another studio if you want a guaranteed good experience. At the Picture people, it is a gamble.

1
★☆☆☆☆

I have been several times and it is hit and miss. Sometimes I get a great photographer who is amazing but the past few times I have gotten someone terrible. Beware who takes your photos. Ask for a manager. (Although, Lily, a manager was one of the worst!)
I had Cece last time I was there and she was terrible. I almost walked out. She was rude and short and didn't make any effort.

Honestly, I would recommend going to another studio if you want a guaranteed good experience. At the Picture people, it is a gamble.

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0 out of 1 people found this review helpful.

.

I was so very disappointed in the Picture People. We were there in december and they did a fabulous job, and so we went again yesterday. The floor and backdrops were absolutely filthy. My son's feet were black when we left. I wasn't able to even let him play on the floor. Our photographer, Cece, talked down to me and spoke under her breath the entire time. She mostly ignored us. When I asked for another pose, she declined, saying that she already had cute pictures. Unfortunately, we drove an hour for only one picture that was kind of cute. None of the pictures looked like the child that I know and love at home, because he was so nervous. The photographer made no effort to get him to warm up to her, she just made the motor boat noise. In fact, she never moved from her spot. I am so sad that we drive an hour to get there.

1
★☆☆☆☆

I was so very disappointed in the Picture People. We were there in december and they did a fabulous job, and so we went again yesterday. The floor and backdrops were absolutely filthy. My son's feet were black when we left. I wasn't able to even let him play on the floor. Our photographer, Cece, talked down to me and spoke under her breath the entire time. She mostly ignored us. When I asked for another pose, she declined, saying that she already had cute pictures. Unfortunately, we drove an hour for only one picture that was kind of cute. None of the pictures looked like the child that I know and love at home, because he was so nervous. The photographer made no effort to get him to warm up to her, she just made the motor boat noise. In fact, she never moved from her spot. I am so sad that we drive an hour to get there.

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0 out of 1 people found this review helpful.

.

Picture People are a very professional and friendly group that go the extra mile to get the photo just right. I took my 6 mo old grandson in for a photo and they shot enough to make a Grandma proud and did not present the less than desirable photos to choose from..loved the expereince

4
★★★★☆

Picture People are a very professional and friendly group that go the extra mile to get the photo just right. I took my 6 mo old grandson in for a photo and they shot enough to make a Grandma proud and did not present the less than desirable photos to choose from..loved the expereince

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2 out of 2 people found this review helpful.

.

I will never take my children anywhere else to be photographed!! The pictures are creative and priceless. You will pay a bit more than your average photography studio, however, it's well worth it! The photographers are patient and great with getting cranky kids to smile! Very creative props! You can usually find a coupon on their website or in the Sunday paper. If you join their mailing list they will send them to you in the mail also!

4
★★★★☆

I will never take my children anywhere else to be photographed!! The pictures are creative and priceless. You will pay a bit more than your average photography studio, however, it's well worth it! The photographers are patient and great with getting cranky kids to smile! Very creative props! You can usually find a coupon on their website or in the Sunday paper. If you join their mailing list they will send them to you in the mail also!

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2 out of 2 people found this review helpful.

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