John's Plumbing Co

★★★☆☆
  • 1916 Drew St

    Clearwater, FL 33765

    Map & Directions
  • 727-446-8314

About John's Plumbing Co

Hours
24 Hours Service;Mon-Fri Weekdays;Hours by Appointment

Home & Garden

Home & Garden
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As Service Manager I was:
1) "Saddened" that I was unable to make Mr. WJ S. happy. I realize his complaint is 3 years old, but it's still posted here for potential customers to see. My job is to satisfy everybody (customers, service techs, plumbing inspectors, my boss, not to mention the wife and kids!) all the time. I do realize that this is just not possible, but I figure if I can keep my approvial rating above 95% (which I think I do) then I'm doing really well. I also understand that most people realize that there is always 2 sides to every story. For the life of me I just can't figure how someone can install a garbage disposal, pay their tech, contribute a little to overhead (our overhead list is 2 pages long!), insurance's and make a small profit for $70, when we pay $60.87+Tax for the In-Sink-Erator Badger 5 that we installed for Mr. WJ S. We still feel like, to have a trained, licensed and uniformed service tech in a completely stocked newer van come out and install a new disposal that Mr. WJ S. got a very fair price. Also, we have always had a 1 year warrenty on all labor/workmanship except stoppages.
2) It just doesn't seem right that anyone can cone here and slander any company without said company even being informed & giving the option of a rebuttle. I understand that "reviews" such as these are a valuable tool for the consumer, but it would seem much more credence would be giving to them if the reviewer wasn't allowed to hide behind any 3 letters, instead of standing behind their reviews, with their real name.
Respectfully,
Will Cordelo
Service Mgr. "John's Plumbing Co."

5
★★★★★

As Service Manager I was:
1) "Saddened" that I was unable to make Mr. WJ S. happy. I realize his complaint is 3 years old, but it's still posted here for potential customers to see. My job is to satisfy everybody (customers, service techs, plumbing inspectors, my boss, not to mention the wife and kids!) all the time. I do realize that this is just not possible, but I figure if I can keep my approvial rating above 95% (which I think I do) then I'm doing really well. I also understand that most people realize that there is always 2 sides to every story. For the life of me I just can't figure how someone can install a garbage disposal, pay their tech, contribute a little to overhead (our overhead list is 2 pages long!), insurance's and make a small profit for $70, when we pay $60.87+Tax for the In-Sink-Erator Badger 5 that we installed for Mr. WJ S. We still feel like, to have a trained, licensed and uniformed service tech in a completely stocked newer van come out and install a new disposal that Mr. WJ S. got a very fair price. Also, we have always had a 1 year warrenty on all labor/workmanship except stoppages.
2) It just doesn't seem right that anyone can cone here and slander any company without said company even being informed & giving the option of a rebuttle. I understand that "reviews" such as these are a valuable tool for the consumer, but it would seem much more credence would be giving to them if the reviewer wasn't allowed to hide behind any 3 letters, instead of standing behind their reviews, with their real name.
Respectfully,
Will Cordelo
Service Mgr. "John's Plumbing Co."

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This company installed a Insinkerator unit as a replacement for one that rusted out and charged more than twice as much ($200.00) as the Insinkerator authorized installer did ($75.00). Their plumber moved the handle from its proper position on the counter and will not fix it unless I pay him another $21.00 !! NO WARRANTY ON WORK ??? OR MISTAKES THAT THEY MAKE !!!!

1
★☆☆☆☆

This company installed a Insinkerator unit as a replacement for one that rusted out and charged more than twice as much ($200.00) as the Insinkerator authorized installer did ($75.00). Their plumber moved the handle from its proper position on the counter and will not fix it unless I pay him another $21.00 !! NO WARRANTY ON WORK ??? OR MISTAKES THAT THEY MAKE !!!!

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Have used this company for several issues on my last two homes. Professional staff, reasonable prices, on-time service. Would use them again for future plumbing needs.

4
★★★★☆

Have used this company for several issues on my last two homes. Professional staff, reasonable prices, on-time service. Would use them again for future plumbing needs.

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