They have been taking care of my pool for several years now. I commend the job they do. As things have gotten tough in this economy I am forced to let go of some of my expenses. My husband had name a few things that we could do with out till he found a new job. Of course pool cleaning came up but, I JUST CAN NOT DO WITH OUT THEM. They are wonderful!! I will keep them around no matter what! I will quit eating out as much just to keep my pool service because they are that good. I love my pool cleaner he goes out of his way to make my life easier when it comes to my pool. Very knowledgeable people.
I called sharper image on a Friday because my motor was smoking & very hot to the touch. When on the phone the said they could get me schedule for Monday. I explained that I wanted to have it done sooner than that and I was immediately asked what area I was in I was put on hold & seconds later they picked up and stated that the service professional would be at my home in less than half an hour. He showed up at my home replaced my motor and had the job done. Thank you Sharper Image Pools for being so quick and getting my equipment issues solved.
Fabulous service. This company has experienced employee's that handled my pool issues with ease. I had a pool that was leaking through the tile and it seemed like a small repair, but with further inspection at no initial cost they found what was the real issue was, a cracked shell. I had had several other pool company's come out and they only fixed the problems superficially. I have had them doing my cleaning service for six months now after the repair, and the service is great. My pool cleaner is friendly and always performs the job satisfactorily. I felt that I needed to give this company a compliment or two. They SAVED me money and allot of water. I will definitely rehire them.
Warning, this company is a rip-off. Save yourself the hassle and avoid this company from the start. The staff are not reliable and on one occassion actually lied and stated they had serviced my pool when I was home all day and no one came. The service is good when actually performed but good luck with your scheduled visits. I know there are other honest pool service companies in the Bay area-please fine one and leave Sharper Image alone.
1 out of 1 people found this review helpful.
My pool design was very sophisticated and unique. The owner had a similar design at his own house and he did a close version for me. I enjoyed visting real customers that they have built pools for and looking at actual pools. I am retired so what else do I have to do. I felt extremely confident with Sharper Image after spending almost a day driving around from pool to pool. These guys work is top notch and 95% of their employees or subs seemed to have worked for them for an average of ten years or more and I could tell they new exactly what they were doing. I special ordered about 50% of the products used on my pool although this can slow the job up a little, but they still finished slightly ahead of the time promissed. Two thumbs up, ladybug1234
Pros: Sophisticated design at a descent price
Cons: product availability from supplyers
I was impressed with the experienced mechanics and cleaners this company sent to my house. The price was very reasonable based on the other bids I received. I will recomend this company to anyone who wants to get what they're paying for.
Pros: Good price, experienced, quick
Cons: didnt meet them sooner
Good Service, good company. They seem to do everything they say they are going to do and a little bit more. Prices are average and competative, but they are definately worth a little more than other pool company's. You get what you pay for.
Pros: good service
Cons: none to mention
Reliable Service. Honest. I hired this company to do regular pool service and they have been doing a very good job. Solved my plaster staining problem for free. I feel that this company is honest a will only fix something if its actualy broken. I wish I could say this for my car mechanic.
Pros: Experience and honesty
Cons: Cant think of any yet but will update is applicable
Thank You Sharper Image Pools. I normally don't write reviews but I felt compelled to let other people know about the good service this group of guys offer. I had Sharper Image doing my cleaning service for almost eleven years now and I recently had them remodel my pool. I referred a friend to them and they were plesantly suprised by the speed and craftmanship of the work. We both agreed to write and give cudos !!!!! Good People , HARD TO FIND AN HONEST CONTRACTOR
Pros: Great Quality, Good Price, Honest
Sharper Image Pools has done a fabulous job for me for almost a decade . The staff is friendly and very experienced. The pool service is consistanly good and I recently hired them to do a remodel on the pool.
The remodel went so well I referred them to my sister for a paver deck and heater, she was very satisfied with the work. The prices were consistant with other pools services and I feel they tried to save me money on aseveral repairs that I have requested throughout the years. Thank you
Pros: honest, experienced staff, on time, consistant quality
We were good customers of Sharper Image for a number of years. They were expensive and often quite reliable (showing up two or three days after the scheduled weekly visit), but they were okay. And it was easier not to switch service.
They've gone from fair/okay to terrible. They stopped showing up, and wouldn't return our phone calls.
Meanwhile, our pool got green and in bad condition. When I finally reached them, they said they were getting rid of some pools -- willingly letting customers go. Even worse, they wouldn't agree to do the right thing, in terms of a final visit.
Some of the individual workers are good guys, but I WOULD NOT recommend this company to anyone needing a pool service.
They quoted me a monthly price, and did the sneakything of charging extra for months with extra weeks. They should have been straight about this up front.
Pros: generally nice
Cons: expensive, unreliable, unresponsive