Creature Castle

★★★★★

About Creature Castle

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Hours
Mon - Sat: 10am-8pm Sun: 12pm-6pm
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Pets & Animals

Pets & Animals
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4.7297 37
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Well I have to say I purchased a miniature schnauzer there 11 years ago and he's still going on strong. Keep in mind that I was not aware of the whole puppy mill thing and was saddened to find out years later. The lady there was rude and

3
★★★★★

Well I have to say I purchased a miniature schnauzer there 11 years ago and he's still going on strong. Keep in mind that I was not aware of the whole puppy mill thing and was saddened to find out years later. The lady there was rude and

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I have read the posting below and I feel I must defend this amazing store as they have ALL always been very nice to me and always take the time to talk to me whether I am just browsing or if I am buying I have spent a lot of money in this

3
★★★★★

I have read the posting below and I feel I must defend this amazing store as they have ALL always been very nice to me and always take the time to talk to me whether I am just browsing or if I am buying I have spent a lot of money in this

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I was visiting friends and stopped in Creature Castle, I am surprised by the last two reviews. While I was there, I got to play with the puppies, who seemed very socialized and very playful. The girl answered all my questions and was

3
★★★★★

I was visiting friends and stopped in Creature Castle, I am surprised by the last two reviews. While I was there, I got to play with the puppies, who seemed very socialized and very playful. The girl answered all my questions and was

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I am shocked to see the latest review. It sounds like an awfully long list for a common customer to come in and rate the entire store and staff. I bought a conure from Creature Castle in 2011 and part of the reason we bought this bird was

3
★★★★★

I am shocked to see the latest review. It sounds like an awfully long list for a common customer to come in and rate the entire store and staff. I bought a conure from Creature Castle in 2011 and part of the reason we bought this bird was

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This has to be one of the greatest disappointments in a pet store experience I've ever had the displeasure to witness. If you are looking for quality customer service, healthy pets, and knowledgeable staff LOOK ELSEWHERE! The first thing

3
★★★★★

This has to be one of the greatest disappointments in a pet store experience I've ever had the displeasure to witness. If you are looking for quality customer service, healthy pets, and knowledgeable staff LOOK ELSEWHERE! The first thing

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do they have ball pythons that are not over priced

3
★★★★★

do they have ball pythons that are not over priced

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Went to this store to purchase a sucker fish for my thirty gallon tank. Picked one out and saw it had white spots, ask the lady if it was ick and she simply replied "no it's the coloring" and sold me the fish. About a week after putting it in my healthy established aquarium it died and infested my tank with ick! The parasites already killed three fish all because of one employees ignorance! I can promise you I will NEVER go back! Still trying to treat it! It's cost me more to treat it than what I paid for the fish!

1
★☆☆☆☆

Went to this store to purchase a sucker fish for my thirty gallon tank. Picked one out and saw it had white spots, ask the lady if it was ick and she simply replied "no it's the coloring" and sold me the fish. About a week after putting it in my healthy established aquarium it died and infested my tank with ick! The parasites already killed three fish all because of one employees ignorance! I can promise you I will NEVER go back! Still trying to treat it! It's cost me more to treat it than what I paid for the fish!

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.

I love Creature Castle. I am a bird lover and love their Avian Specialist Kim, she is the greatest. She not only knows all about the birds but she loves them as much or more than the customers do !! I just brought home my baby Lovebird

3
★★★★★

I love Creature Castle. I am a bird lover and love their Avian Specialist Kim, she is the greatest. She not only knows all about the birds but she loves them as much or more than the customers do !! I just brought home my baby Lovebird

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HAD TO POST AFTER SEEING ALL THE STUPID COMMENTS.\r
\r
gotten dozens of fish from here, never had a problem with people who work here. Got a baby clown knife from here, at first i was going for a bigger clown knife, but the guy working

3
★★★★★

HAD TO POST AFTER SEEING ALL THE STUPID COMMENTS.\r
\r
gotten dozens of fish from here, never had a problem with people who work here. Got a baby clown knife from here, at first i was going for a bigger clown knife, but the guy working

.

I stopped going in there for several reasons. Their fish are always sick. I had to wait weeks to buy a couple of koi because nobody was treating the tank like they should have been doing. Also the puppies are kept isolated from people and

3
★★★★★

I stopped going in there for several reasons. Their fish are always sick. I had to wait weeks to buy a couple of koi because nobody was treating the tank like they should have been doing. Also the puppies are kept isolated from people and

.

I go to creature castle all the time. They have great employees that are very helpful and will share they knowledge on your animal. They will show you what you need and dont need. Tim is great for help with your fish and tank needs and

3
★★★★★

I go to creature castle all the time. They have great employees that are very helpful and will share they knowledge on your animal. They will show you what you need and dont need. Tim is great for help with your fish and tank needs and

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I love shopping at Creature Castle! The staff is very helpful and knowledgeable about a large variety of pets! Kim is especially helpful. She is an expert with birds and always so caring about the animals.

3
★★★★★

I love shopping at Creature Castle! The staff is very helpful and knowledgeable about a large variety of pets! Kim is especially helpful. She is an expert with birds and always so caring about the animals.

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let me start by saying my husband has been going to creature castle a year or so...we have 2 snakes...anyway about 2 and a half months ago my son wanted 2 hamsters or gerbals. so we were in so we decided to get 2 gerbals. I made it VERY

3
★★★★★

let me start by saying my husband has been going to creature castle a year or so...we have 2 snakes...anyway about 2 and a half months ago my son wanted 2 hamsters or gerbals. so we were in so we decided to get 2 gerbals. I made it VERY

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If I could give negative stars I would. After shopping there for over a year for EXPENSIVE dog food and parrot food, dog toys, parrot toys...I earned a free bag of food (its $17for 6 lbs). Other stores gave me the free bag with the coupon

3
★★★★★

If I could give negative stars I would. After shopping there for over a year for EXPENSIVE dog food and parrot food, dog toys, parrot toys...I earned a free bag of food (its $17for 6 lbs). Other stores gave me the free bag with the coupon

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Wow, these people that work there are so rude and the fish I bought died within 1 day! When I went back and got more after testing my water which they said was fine they all died again within 2 days. They won't replace any and still

3
★★★★★

Wow, these people that work there are so rude and the fish I bought died within 1 day! When I went back and got more after testing my water which they said was fine they all died again within 2 days. They won't replace any and still

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I have found out that the sales people lie to customers about problems with any other breed of dog that they don't sell in their store so that you will buy one of their puppy mill dogs. A couple of my friends who bought animals in the past

3
★★★★★

I have found out that the sales people lie to customers about problems with any other breed of dog that they don't sell in their store so that you will buy one of their puppy mill dogs. A couple of my friends who bought animals in the past

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poor customer service, owner is unprofessional and rude.

3
★★★★★

poor customer service, owner is unprofessional and rude.

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So far I have bought ten neon tetras, two angel fish, two blue gourami, a pleco, and around thirty ghost shrimp.

Well, on the ride home one of my neon tetras died.. I took it back after bringing the others home, thinking it was just a

3
★★★★★

So far I have bought ten neon tetras, two angel fish, two blue gourami, a pleco, and around thirty ghost shrimp.

Well, on the ride home one of my neon tetras died.. I took it back after bringing the others home, thinking it was just a

.

I go out of my way to go to this store because of the prices and quality of the fresh pet food. I have a Chinese Water Dragon that eats approximately 75 crickets per week and 25 super worms. They always have plenty. Sometimes I have to wait a little bit to get an employee to help me, but there are many distractions to keep me busy ( puppies, rabbits, etc ) A few times I would meet another customer with the same type of reptile and I would almost swear they were employees as they lead me to the best stuff to buy! The staff have always been friendly, although sometimes really busy. I, have had a few bad experiences there, but I don't believe it was anyones fault, just things happen. Brandon Creature Castle is my pet store to go to, period.

4
★★★★☆

I go out of my way to go to this store because of the prices and quality of the fresh pet food. I have a Chinese Water Dragon that eats approximately 75 crickets per week and 25 super worms. They always have plenty. Sometimes I have to wait a little bit to get an employee to help me, but there are many distractions to keep me busy ( puppies, rabbits, etc ) A few times I would meet another customer with the same type of reptile and I would almost swear they were employees as they lead me to the best stuff to buy! The staff have always been friendly, although sometimes really busy. I, have had a few bad experiences there, but I don't believe it was anyones fault, just things happen. Brandon Creature Castle is my pet store to go to, period.

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.

I have been a patron of Creature Castle for the past twenty years and had nothing but praise for this establishment.

However, TODAY, Tuesday, August 31, 2010, that opinion HAS CHANGED! I returned two fish along with the water in which they died to Creature Castle and was told that I needed a SEPARATE water sample; of course, I had already purchased the required medication to treat the mouth fungus the fish died from so a sample of the original water was impossible.

I WILL NOT do business with Creature Castle in Brandon ever again without a major change in attitude towards customer service.

0
★☆☆☆☆

I have been a patron of Creature Castle for the past twenty years and had nothing but praise for this establishment.

However, TODAY, Tuesday, August 31, 2010, that opinion HAS CHANGED! I returned two fish along with the water in which they died to Creature Castle and was told that I needed a SEPARATE water sample; of course, I had already purchased the required medication to treat the mouth fungus the fish died from so a sample of the original water was impossible.

I WILL NOT do business with Creature Castle in Brandon ever again without a major change in attitude towards customer service.

.

I have been a patron of Creature Castle for the past twenty years and had nothing but praise for this establishment.

However, TODAY, Tuesday, August 31, 2010, that opinion HAS CHANGED! I returned two fish along with the water in which they died to Creature Castle and was told that I needed a SEPARATE water sample; of course, I had already purchased the required medications to treat the mouth fungus the fish died from so a sample of the original water was impossible.

I WILL NOT do business with Creature Castle in Brandon ever again without a major change in attitude towards customer service.

1
★☆☆☆☆

I have been a patron of Creature Castle for the past twenty years and had nothing but praise for this establishment.

However, TODAY, Tuesday, August 31, 2010, that opinion HAS CHANGED! I returned two fish along with the water in which they died to Creature Castle and was told that I needed a SEPARATE water sample; of course, I had already purchased the required medications to treat the mouth fungus the fish died from so a sample of the original water was impossible.

I WILL NOT do business with Creature Castle in Brandon ever again without a major change in attitude towards customer service.

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.

i had the best experience with a hamster that came from creature castle ever! Now i barely ever go to the other leading pet stores like petsmart! And i got 2 beta fish from pet smart(1 after another) both died i get 1 from creature castle and it lived for almost 1 year until my cat( the black one in the photo) ate him!

5
★★★★★

i had the best experience with a hamster that came from creature castle ever! Now i barely ever go to the other leading pet stores like petsmart! And i got 2 beta fish from pet smart(1 after another) both died i get 1 from creature castle and it lived for almost 1 year until my cat( the black one in the photo) ate him!

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.

My family purchased two red eyed tree frogs and the Entire set up for me as a Mother's Day gift. One week later the frogs started to get bluish grey patches on thier backs. I consulted with one of the sales people at the store and was told that he had never heard of such a thing. Another week passed and both frogs were dead. I went and purchased a third frog. One week later, same bluish grey patches appear. The same person told me to bring the frog in, which I did. The OWNER looked at the frog and said that it looked like a sunburn to her. She has been in this buisness of 20 years according to her. She said to turn off the light. Which I did. The frog is getting better. The dark skin is now white and looks to be healing fine. I take the frog back in to the OWNER and she tells me that she thinks that it a bacterial infection and that she will not replace the two that died. BUT - I can bring in the light and the fixture for credit. This owner is not upstanding and she back peddled very quickly when I brought the still living frog that is making medical improvment every day. I asked her what she would do if I took the frog to a vet and he said that it was in fact a burn from the light that I was sold, Well I have been selling these frogs for 20 years with this light and have never had a problem. Which told me that
1. you sold me the wrong equiptment
2. The OWNER was the one who said to turn off the light because it looked like a sunburn to her.
3. The OWNER mysteriously changed her mind when I brought the frog in that was getting better.
4. Now all of a sudden, it has a bacterial infection and she will not replace the two that died.
5. These frogs are 65.00 a piece.
6. If any of us where in her position and we had a customer come in and they followed our instructions for a sick animal and the animal was making obvious improvments and was even still ALIVE - We, making good judment would have said - We will replace them for you since it was our error......

0
★☆☆☆☆

My family purchased two red eyed tree frogs and the Entire set up for me as a Mother's Day gift. One week later the frogs started to get bluish grey patches on thier backs. I consulted with one of the sales people at the store and was told that he had never heard of such a thing. Another week passed and both frogs were dead. I went and purchased a third frog. One week later, same bluish grey patches appear. The same person told me to bring the frog in, which I did. The OWNER looked at the frog and said that it looked like a sunburn to her. She has been in this buisness of 20 years according to her. She said to turn off the light. Which I did. The frog is getting better. The dark skin is now white and looks to be healing fine. I take the frog back in to the OWNER and she tells me that she thinks that it a bacterial infection and that she will not replace the two that died. BUT - I can bring in the light and the fixture for credit. This owner is not upstanding and she back peddled very quickly when I brought the still living frog that is making medical improvment every day. I asked her what she would do if I took the frog to a vet and he said that it was in fact a burn from the light that I was sold, Well I have been selling these frogs for 20 years with this light and have never had a problem. Which told me that
1. you sold me the wrong equiptment
2. The OWNER was the one who said to turn off the light because it looked like a sunburn to her.
3. The OWNER mysteriously changed her mind when I brought the frog in that was getting better.
4. Now all of a sudden, it has a bacterial infection and she will not replace the two that died.
5. These frogs are 65.00 a piece.
6. If any of us where in her position and we had a customer come in and they followed our instructions for a sick animal and the animal was making obvious improvments and was even still ALIVE - We, making good judment would have said - We will replace them for you since it was our error......

Pros: Nice people

Cons: Not responsible

.

I have lived in Valrico all my life and we have been goin to creature castle forever! We bought our cat, Binx, there about 8 years ago and he's still alive and healthy. We have bought hamsters and guinea pigs there. Just recently, I have bought a baby rat there and his name is Charlie. I need to go back and get Charlie a friend... but he's a sweetie and the knowledgable staff helped me pick out the right stuff. We also talked to them about my boyfriend's snake and his monitor lizard and the staff had plenty of things to tell us that we did not know. i would recomend this pet store. It has a very homely pet store feeling.

4
★★★★☆

I have lived in Valrico all my life and we have been goin to creature castle forever! We bought our cat, Binx, there about 8 years ago and he's still alive and healthy. We have bought hamsters and guinea pigs there. Just recently, I have bought a baby rat there and his name is Charlie. I need to go back and get Charlie a friend... but he's a sweetie and the knowledgable staff helped me pick out the right stuff. We also talked to them about my boyfriend's snake and his monitor lizard and the staff had plenty of things to tell us that we did not know. i would recomend this pet store. It has a very homely pet store feeling.

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.

This place is the best. You would never regret what you buy there because there is nothing to regret. The people there are informative and always by your side helping you with what you need and what you should have. I just bought a hermit crab and its habitat about 2 weeks ago and is still going strong, usually when i buy a hermit crab from anywhere else it dies in about 3 days. I also love the warm inviting feeling when i walk through the door. Stop by creature castle because you wont regret it!

2
★★★★★

This place is the best. You would never regret what you buy there because there is nothing to regret. The people there are informative and always by your side helping you with what you need and what you should have. I just bought a hermit crab and its habitat about 2 weeks ago and is still going strong, usually when i buy a hermit crab from anywhere else it dies in about 3 days. I also love the warm inviting feeling when i walk through the door. Stop by creature castle because you wont regret it!

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I adopted a kitten! They helped me pick out just what I needed for her, told me when I could bring her back for her next vaccinations at a great price, and answered all the crazy questions I had. It was only 35.00 (great price!!!!) and she had her first shots and was de-wormed. Most importantly, she was clean, well fed and very happy. I also buy rats, mice and crickets for our other pets there bi-weekly and I have never recieved bad service. Shop creature castle...you won't regret it!

2
★★★★★

I adopted a kitten! They helped me pick out just what I needed for her, told me when I could bring her back for her next vaccinations at a great price, and answered all the crazy questions I had. It was only 35.00 (great price!!!!) and she had her first shots and was de-wormed. Most importantly, she was clean, well fed and very happy. I also buy rats, mice and crickets for our other pets there bi-weekly and I have never recieved bad service. Shop creature castle...you won't regret it!

Pros: They are so friendly, helpful and you always leave w/a smile

Cons: NONE

.

I adopted a kitten! They helped me pick out just what I needed for her, told me when I could bring her back for her next vaccinations at a great price, and answered all the crazy questions I had. It was only 35.00 (great price!!!!) and she had her first shots and was de-wormed. Most importantly, she was clean, well fed and very happy. I also buy rats, mice and crickets for our other pets there bi-weekly and I have never recieved bad service. Shop creature castle...you won't regret it!

2
★★★★★

I adopted a kitten! They helped me pick out just what I needed for her, told me when I could bring her back for her next vaccinations at a great price, and answered all the crazy questions I had. It was only 35.00 (great price!!!!) and she had her first shots and was de-wormed. Most importantly, she was clean, well fed and very happy. I also buy rats, mice and crickets for our other pets there bi-weekly and I have never recieved bad service. Shop creature castle...you won't regret it!

Pros: They are so friendly, helpful and you always leave w/a smile

Cons: NONE

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I got a Salamander there and it died on the way home and I cant return it whats with that? they did not give him a lot of water and he was cramped in this small container. they also said it was a marbled salamander but it turned out to be a tiger salamander.

2
★★☆☆☆

I got a Salamander there and it died on the way home and I cant return it whats with that? they did not give him a lot of water and he was cramped in this small container. they also said it was a marbled salamander but it turned out to be a tiger salamander.

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.

This place has always been my favorite pet shop. Their livestock I've purchased has always been healthy and lively and I have many good memories with them. They have a wide selection of foods, toys and accessories for any pet. They are very friendly and informative about any questions or advice and they don't give false information just to make a quick buck.

2
★★★★★

This place has always been my favorite pet shop. Their livestock I've purchased has always been healthy and lively and I have many good memories with them. They have a wide selection of foods, toys and accessories for any pet. They are very friendly and informative about any questions or advice and they don't give false information just to make a quick buck.

Pros: Friendly, informative, good selection.

Cons: In Brandon

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The people there are so nice' if you ask them a question and the tell you more stuff about the question. i love this place i even might get a dog there.

2
★★★★★

The people there are so nice' if you ask them a question and the tell you more stuff about the question. i love this place i even might get a dog there.

Pros: all the animals there look frendly

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this place was very good i bought a bunny and a puppy when i wanted my bunny to have babies i bought a stud ... lolz but yeah then she had 12 litters man lolz i got cool bunnies and my puppie was very healthy and friendly!!!! i highly recommend this place!

2
★★★★★

this place was very good i bought a bunny and a puppy when i wanted my bunny to have babies i bought a stud ... lolz but yeah then she had 12 litters man lolz i got cool bunnies and my puppie was very healthy and friendly!!!! i highly recommend this place!

Pros: great service

Cons: none

.

I got a kitten from here 2 years ago. Today he is a beautiful full grown tuxedo cat. He has been with me through good times and bad times. Therefore, whenever I drive by the Creature Castle I think of Izzy (my kitty). I would recommend this place to anyone who wants to save a pet's life.

5
★★★★★

I got a kitten from here 2 years ago. Today he is a beautiful full grown tuxedo cat. He has been with me through good times and bad times. Therefore, whenever I drive by the Creature Castle I think of Izzy (my kitty). I would recommend this place to anyone who wants to save a pet's life.

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.

One time I bought a guinea pig there and they were very helpful with helping me pick out toys and food for him (I'm only 11). I am really hoping my mom will let me go back and buy a girl guinea pig!

2
★★★★★

One time I bought a guinea pig there and they were very helpful with helping me pick out toys and food for him (I'm only 11). I am really hoping my mom will let me go back and buy a girl guinea pig!

Pros: frendly people, good info, clean store

Cons: doesn't always have a big selection

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This is the best pet store, mainly because of the caring attitude of the staff. The Manager, Jeff, is very knowledgeable with all aspects of pets; dogs, herps, fish. He doesn't try to oversell you but let's you know what you really need and then what the extra things you might want to purchase. We love to go visit all the different array of animals on display there. We also like the fact that the animals there are well cared for.

5
★★★★★

This is the best pet store, mainly because of the caring attitude of the staff. The Manager, Jeff, is very knowledgeable with all aspects of pets; dogs, herps, fish. He doesn't try to oversell you but let's you know what you really need and then what the extra things you might want to purchase. We love to go visit all the different array of animals on display there. We also like the fact that the animals there are well cared for.

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.

While Creature Castle has a great selection, I have not had good experience. First of all, I've seen them SMOKE in the store. On my last visit on Wednesday, I could smell that someone had been smoking the second I walked in. This makes me upset on many different levels. Unfortunately, I was in the search for a rabbit and fell in love with the cutest and sweetest baby bunny. She died four days later. I have not spoken to the store about it yet, seeing as how they're not open, but I do believe they will be friendly about the situation. I just think they should be more careful about selling you sick animals (ours had worms and sores on it, all of which were not evident at the time of purchase) also, why anyone would smoke in their pet store is beyond me.

0
★☆☆☆☆

While Creature Castle has a great selection, I have not had good experience. First of all, I've seen them SMOKE in the store. On my last visit on Wednesday, I could smell that someone had been smoking the second I walked in. This makes me upset on many different levels. Unfortunately, I was in the search for a rabbit and fell in love with the cutest and sweetest baby bunny. She died four days later. I have not spoken to the store about it yet, seeing as how they're not open, but I do believe they will be friendly about the situation. I just think they should be more careful about selling you sick animals (ours had worms and sores on it, all of which were not evident at the time of purchase) also, why anyone would smoke in their pet store is beyond me.

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We adopted a kitten from here. They were very friendly and helpful. They have a great adoption fee and clearly are out for the bestb of the animals and not themselves. Great selection of all varieties of animals.

4
★★★★☆

We adopted a kitten from here. They were very friendly and helpful. They have a great adoption fee and clearly are out for the bestb of the animals and not themselves. Great selection of all varieties of animals.

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.

They have a very large selection of animals, from a great fish selection (and knowledgeable staff), to reptiles, birds, small dogs, sometimes cats (these are mostly kittens that were born to stray mothers that they adopt out). They have a good selection of products and gear as well. Prices are also reasonable!

PROS: Very knowledgeable staff, good selection, good prices
CONS: Sometimes a long wait for fish help

4
★★★★☆

They have a very large selection of animals, from a great fish selection (and knowledgeable staff), to reptiles, birds, small dogs, sometimes cats (these are mostly kittens that were born to stray mothers that they adopt out). They have a good selection of products and gear as well. Prices are also reasonable!

PROS: Very knowledgeable staff, good selection, good prices
CONS: Sometimes a long wait for fish help

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Message from Creature Castle

Thanks to all of our loyal customers for many years of support. We have made it through some tough economical times due to your loyalty. We appreciate it so very much.

More about Creature Castle

We are a full line store that includes registered puppies, freshwater fish, reptiles, birds, all types of small animals, and all products needed to keep your new family member happy and healthy. We carry live feeders for both fish and reptiles. We also offer an extensive variety of holistic and grain free dog and cat foods.

 

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