Potter's Autocare Inc

★★★★☆
  • 2400 E Olive Rd

    Pensacola, FL 32514

    Map & Directions
  • 850-476-9003

About Potter's Autocare Inc

Categories
Hours
Mon-Thu 8am-5pm

Automotive

Automotive
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This is not your Grandad's Potters. They used to be a good and reputable business. Not anymore.

We had done business here for over 20 years. Now they have changed owner/manager, or perhaps just got greedy.

What a bunch of rip-off artists! I had a "Check Engine" light. Potter's wouldn't work on my car until they had done their own diagnostic which was NOT applicable to the work. The diagnostic cost $50. They said I needed a new EGR valve.

$400+ later my wife picked up the car and it had the same "Check Engine" light on. When I asked them they said it must have happened between their shop and my house. BS! When I asked to see the old EGR valve they said they had thrown it away. When I asked to see the computer printout they said they didn't keep those.

They then said they needed to do another diagnostic (Another $50!)

I had my doubts they did anything at all so I took it to another shop. They said all I needed was to tighten my gas cap and blow out some sort of EGR exhaust line!!

Stay away! Stay far far away!

1
★☆☆☆☆

This is not your Grandad's Potters. They used to be a good and reputable business. Not anymore.

We had done business here for over 20 years. Now they have changed owner/manager, or perhaps just got greedy.

What a bunch of rip-off artists! I had a "Check Engine" light. Potter's wouldn't work on my car until they had done their own diagnostic which was NOT applicable to the work. The diagnostic cost $50. They said I needed a new EGR valve.

$400+ later my wife picked up the car and it had the same "Check Engine" light on. When I asked them they said it must have happened between their shop and my house. BS! When I asked to see the old EGR valve they said they had thrown it away. When I asked to see the computer printout they said they didn't keep those.

They then said they needed to do another diagnostic (Another $50!)

I had my doubts they did anything at all so I took it to another shop. They said all I needed was to tighten my gas cap and blow out some sort of EGR exhaust line!!

Stay away! Stay far far away!

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.

This is not your Grandad's Potters. They used to be a good and reputable business. Not anymore.\r
\r
We had done business here for over 20 years. Now they have changed owner/manager, or perhaps just got greedy.\r
\r
What a bunch of rip-off

3
★★★★★

This is not your Grandad's Potters. They used to be a good and reputable business. Not anymore.\r
\r
We had done business here for over 20 years. Now they have changed owner/manager, or perhaps just got greedy.\r
\r
What a bunch of rip-off

.

I just had my third dealing with Potter's. They always seem to exceed my expectations and go above and beyond to explain what's wrong and what they will do to fix my car. The mechanic Greg treated us with respect and took his time briefing us. I highly recommend this business for an "old time personal touch type business", where the customer is important to them instead of an annoyance.

5
★★★★★

I just had my third dealing with Potter's. They always seem to exceed my expectations and go above and beyond to explain what's wrong and what they will do to fix my car. The mechanic Greg treated us with respect and took his time briefing us. I highly recommend this business for an "old time personal touch type business", where the customer is important to them instead of an annoyance.

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Potter's is a blast from the past! They could have sold me an alternator, instead they tightened my battery cables for free! I now know where to bring all of my cars for honest work.

5
★★★★★

Potter's is a blast from the past! They could have sold me an alternator, instead they tightened my battery cables for free! I now know where to bring all of my cars for honest work.

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