Murr's Professional Auto Body

★★★☆☆

About Murr's Professional Auto Body

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Automotive

Automotive
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Murr's does a great job at a reasonable price! A friend who had used them twice in the past 6 months recommended me and I couldn't be happier. The quality of work was impeccable, and the paint repair was completed in a timely manner as

3
★★★★★

Murr's does a great job at a reasonable price! A friend who had used them twice in the past 6 months recommended me and I couldn't be happier. The quality of work was impeccable, and the paint repair was completed in a timely manner as

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After having my car repaired at Murr's, under recommendation of my insurer (who I'm sure received a kickback), I noticed that part of the front end didn't match up to the headlight assembly. e.g. The bodywork was about one inch behind the assembly. After having brought this to their attention, they took the car and had me wait for about half an hour, while they supposedly fixed the problem. When the car arrived, the parts were flushed and I paid and left. Only after three weeks had passed, did I notice that they had only loosened the headlight assembly to match the front end, leaving it vulnerable to falling out, which it almost did. I re-tightened it and forgot about it until about another month later when I noticed that the grille bracket was broken. I am sure that Murr's had broken this while re-finishing the hood, as the grille is integrated into the hood and the grille was pristine before the accident. I don't like being taken for a fool and will never patronize nor recommend this establishment to anyone. Use Autocrafters like I have in the past. THEY do first rate work.

0
★☆☆☆☆

After having my car repaired at Murr's, under recommendation of my insurer (who I'm sure received a kickback), I noticed that part of the front end didn't match up to the headlight assembly. e.g. The bodywork was about one inch behind the assembly. After having brought this to their attention, they took the car and had me wait for about half an hour, while they supposedly fixed the problem. When the car arrived, the parts were flushed and I paid and left. Only after three weeks had passed, did I notice that they had only loosened the headlight assembly to match the front end, leaving it vulnerable to falling out, which it almost did. I re-tightened it and forgot about it until about another month later when I noticed that the grille bracket was broken. I am sure that Murr's had broken this while re-finishing the hood, as the grille is integrated into the hood and the grille was pristine before the accident. I don't like being taken for a fool and will never patronize nor recommend this establishment to anyone. Use Autocrafters like I have in the past. THEY do first rate work.

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After having my car broken into, this company was on my insurances list of repair shops. I read a great review and wanted to go someplace local instead of a chain. Wrong choice. I can't get a call back from this place that has my car, can't get them to answer the phone, so I ended up driving up to the shop to get my vehicle yesterday. They said they would talk to the insurance about one last thing on my claim and call me in the morning.... I finally got a hold of someone today and was told "well you could have called me" after I asked why he had not called me to let me know that the car was ready. Finally, the vehicle was supposed to be ready last week. Steer clear of this place. Horrible experience.

0
★☆☆☆☆

After having my car broken into, this company was on my insurances list of repair shops. I read a great review and wanted to go someplace local instead of a chain. Wrong choice. I can't get a call back from this place that has my car, can't get them to answer the phone, so I ended up driving up to the shop to get my vehicle yesterday. They said they would talk to the insurance about one last thing on my claim and call me in the morning.... I finally got a hold of someone today and was told "well you could have called me" after I asked why he had not called me to let me know that the car was ready. Finally, the vehicle was supposed to be ready last week. Steer clear of this place. Horrible experience.

Pros: None.

Cons: Costomer service, work, speed of work.

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A neighbor ran into the back of our truck while we were away on vacation. It wasn't a huge dent but it was noticeable. Murr's was on the list of approved placed for their insurance company. It was close and convenient so that is where we took the truck. Not only did they finish the job several days ahead of time, they also buffed out a scratch that was not related to the accident on the other side of the truck...free of charge! Anyone who is looking for a locally owned repair shop and doesn't want to deal with the big-name chains, I highly recommend Murr's.

5
★★★★★

A neighbor ran into the back of our truck while we were away on vacation. It wasn't a huge dent but it was noticeable. Murr's was on the list of approved placed for their insurance company. It was close and convenient so that is where we took the truck. Not only did they finish the job several days ahead of time, they also buffed out a scratch that was not related to the accident on the other side of the truck...free of charge! Anyone who is looking for a locally owned repair shop and doesn't want to deal with the big-name chains, I highly recommend Murr's.

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