Total Look Salon Inc

★★★☆☆
  • 8221 Southside Blvd Ste 10

    Jacksonville, FL 32256

    Map & Directions
  • 904-645-5335

About Total Look Salon Inc

Categories

Personal Services

Personal Services
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3.0 5
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After reading other reviews from this site I was a little nervous about trying the salon but I had been referred by a co-worker who has been going there for years so I gave it a try. I was wonderfully surprised. I was very impressed with the professionalism of everyone in the salon. I thought they all worked very well as a team even consulting with each other about another customers color. I thought the salon was very modern and clean. I was very happy with my hair too, it was exactly what I wanted and I will definitely be back.

5
★★★★★

After reading other reviews from this site I was a little nervous about trying the salon but I had been referred by a co-worker who has been going there for years so I gave it a try. I was wonderfully surprised. I was very impressed with the professionalism of everyone in the salon. I thought they all worked very well as a team even consulting with each other about another customers color. I thought the salon was very modern and clean. I was very happy with my hair too, it was exactly what I wanted and I will definitely be back.

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Total Look Salon is the WORST SALON, the stylists are very rude to clients, they all talk about the clients even the owner talks about the clients in very negative ways. They talk about you even when you are there, And also when you leave, don't they ever realize someone may know who they talk about & report back. The styles they create are not becoming at all. All the stylists have BAD ATTITUDES, THE OWNER even has a bad attitude. I HAD A stylist knock on my forehead & tell me to relax because i had frown lines on my forehead, this is not any way to treat a CLIENT EVER!!!!! STYLISTS talk too openly & discriptive about their personal lives, not everyone wants to hear their distasteful sexual experiences, NOT GOOD FOR BUSINESS, PERHAPS THEY SHOULD CONCENTRATE ON DOING BETTER IN THEIR PR0FESSION. I THINK ALL THEY DO WHEN THEY GO TO HAIRSHOWS IS PARTY & COME BACK TO TELL ALL THE GROSS DETAILS.

1
★☆☆☆☆

Total Look Salon is the WORST SALON, the stylists are very rude to clients, they all talk about the clients even the owner talks about the clients in very negative ways. They talk about you even when you are there, And also when you leave, don't they ever realize someone may know who they talk about & report back. The styles they create are not becoming at all. All the stylists have BAD ATTITUDES, THE OWNER even has a bad attitude. I HAD A stylist knock on my forehead & tell me to relax because i had frown lines on my forehead, this is not any way to treat a CLIENT EVER!!!!! STYLISTS talk too openly & discriptive about their personal lives, not everyone wants to hear their distasteful sexual experiences, NOT GOOD FOR BUSINESS, PERHAPS THEY SHOULD CONCENTRATE ON DOING BETTER IN THEIR PR0FESSION. I THINK ALL THEY DO WHEN THEY GO TO HAIRSHOWS IS PARTY & COME BACK TO TELL ALL THE GROSS DETAILS.

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I recently had my hair done at Total Look Salon and was very pleased with the whole experience. I was very impressed at the way the staff seemed to really have a good time doing their job and how well they got along with each other, very different from other salons I've been in. I also was very pleased with my hair. I got what I asked for and my stylist was very helpful in educating me on how to get the same result at home, which until now rarely ever happened. I would highly recommend the salon.

4
★★★★☆

I recently had my hair done at Total Look Salon and was very pleased with the whole experience. I was very impressed at the way the staff seemed to really have a good time doing their job and how well they got along with each other, very different from other salons I've been in. I also was very pleased with my hair. I got what I asked for and my stylist was very helpful in educating me on how to get the same result at home, which until now rarely ever happened. I would highly recommend the salon.

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I was looking for a change so my daughter suggested I go to her salon for a haircut. I live in S. Fl so it is was a 5 hour drive to have the cut done. When I got there the stylist stated that she had forgotten that my appt had been changed (?) to 1:30 & she had a 2:00 appt coming in so we needed to get going. I was not aware of any appt change & immed offered to re-sched as I was a little nervous about a 30 minute cut & style. None the less,the stylist asked a few questions & got started. One of the questions asked was what my normal routine was in the morning. I was clear to state that I only blew dry my hair which usually takes apx 7 minutes as I leave for work @ 7:00am. As the stylist blew dry my hair she was using a round brush to also curl it. Since I knew this is something that I did not have time for nor was I very good at, I did question how the cut would look with just blow drying it (with "box layers") & was told it would be fine. I spent the next 2 days in Jax & struggled both mornings to get my hair to look right. I had very little luck & was very frustrated. Back at home is S FL on Monday morning as I got ready for work, the hair disaster only got worse. Now the ends of my hair were dry & frizzy from all the blow drying & attempts @ using a round brush to curl it.
After my comment to my husband about feeling like an "ugly duckling" he apparently called the stylist & had her call me at work in S Fl. She offered to fix the problem had I been in Jax, but since I was not there was not much she could do. She offered the names of some hair conditioners & then made a profound statement. "There are two types of people, those who can style hair & those who can't" With this said, I now not only felt like an ugly duckling, but now I felt like the only woman who was such an idiot that I could not do my own hair. As a norm, I don't ususally dwell on the negative, but I paid $50.00 for a hair cut (this did not include the tip which is extra) & ended up with a hair cut that I could not style & has left me truly sad. My long blonde hair now looks like my 5 year took a pair of scissors to it & from what I gathered on the phone with the stylist, it's my fault. Go figure.

1
★☆☆☆☆

I was looking for a change so my daughter suggested I go to her salon for a haircut. I live in S. Fl so it is was a 5 hour drive to have the cut done. When I got there the stylist stated that she had forgotten that my appt had been changed (?) to 1:30 & she had a 2:00 appt coming in so we needed to get going. I was not aware of any appt change & immed offered to re-sched as I was a little nervous about a 30 minute cut & style. None the less,the stylist asked a few questions & got started. One of the questions asked was what my normal routine was in the morning. I was clear to state that I only blew dry my hair which usually takes apx 7 minutes as I leave for work @ 7:00am. As the stylist blew dry my hair she was using a round brush to also curl it. Since I knew this is something that I did not have time for nor was I very good at, I did question how the cut would look with just blow drying it (with "box layers") & was told it would be fine. I spent the next 2 days in Jax & struggled both mornings to get my hair to look right. I had very little luck & was very frustrated. Back at home is S FL on Monday morning as I got ready for work, the hair disaster only got worse. Now the ends of my hair were dry & frizzy from all the blow drying & attempts @ using a round brush to curl it.
After my comment to my husband about feeling like an "ugly duckling" he apparently called the stylist & had her call me at work in S Fl. She offered to fix the problem had I been in Jax, but since I was not there was not much she could do. She offered the names of some hair conditioners & then made a profound statement. "There are two types of people, those who can style hair & those who can't" With this said, I now not only felt like an ugly duckling, but now I felt like the only woman who was such an idiot that I could not do my own hair. As a norm, I don't ususally dwell on the negative, but I paid $50.00 for a hair cut (this did not include the tip which is extra) & ended up with a hair cut that I could not style & has left me truly sad. My long blonde hair now looks like my 5 year took a pair of scissors to it & from what I gathered on the phone with the stylist, it's my fault. Go figure.

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I like this salon because they carry Halo, one of my favorite products. The staff is very nice and they sometimes give free samples of new products. I've also noticed their products in the store are about the same price as in CVS and other stores. The salon is clean and decorated nicely. The only negative is they are kinda expensive. (Basic cuts $30-35) However, the staff is very talented and nice.

PROS: Good products
CONS: Kinda pricey

4
★★★★☆

I like this salon because they carry Halo, one of my favorite products. The staff is very nice and they sometimes give free samples of new products. I've also noticed their products in the store are about the same price as in CVS and other stores. The salon is clean and decorated nicely. The only negative is they are kinda expensive. (Basic cuts $30-35) However, the staff is very talented and nice.

PROS: Good products
CONS: Kinda pricey

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