Fred Franz - State Farm Insurance Agent

★☆☆☆☆
The coverage you need. The price you want.
  • 561 E Mitchell Hammock Rd Ste 100

    Oviedo, FL 32765-5526

    Map & Directions
  • 407-366-2225

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Avoid this office at all costs. Last year, my credit card expired at the same time I was out of state getting married. When I realized I had not been charged for my insurance the following month, I called and updated my card information with them. Three months after updating my card info, I got pulled over and ticketed for driving under a suspended license without knowledge. The officer confiscated my license and my plates. During the time that my card had expired, State Farm suspended my license. My fault for letting my card expire and not updating it right away? Absolutely. But when I was on the phone with them updating my information 3 months prior, no one could inform me "Hey, by the way, we suspended your license."?! Nope. They just let me drive around without a phone call, or email, or letter making me aware of my situation. Why bother paying them over a hundred dollars a month when there is absolutely NO communication from their side? "Like a good neighbor" is not something that this office knows anything about...

1
★☆☆☆☆

Avoid this office at all costs. Last year, my credit card expired at the same time I was out of state getting married. When I realized I had not been charged for my insurance the following month, I called and updated my card information with them. Three months after updating my card info, I got pulled over and ticketed for driving under a suspended license without knowledge. The officer confiscated my license and my plates. During the time that my card had expired, State Farm suspended my license. My fault for letting my card expire and not updating it right away? Absolutely. But when I was on the phone with them updating my information 3 months prior, no one could inform me "Hey, by the way, we suspended your license."?! Nope. They just let me drive around without a phone call, or email, or letter making me aware of my situation. Why bother paying them over a hundred dollars a month when there is absolutely NO communication from their side? "Like a good neighbor" is not something that this office knows anything about...

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To provide the best products, service and cost to meet our customers needs in a pleasant atmosphere with integrity.

 

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