Tcl Electronics

★★★★☆

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19410 Cortez Blvd Brooksville, FL

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4.0 4
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I have dealt with TCl on a number of occasions in the past 18 months. I have had equipment serviced, and also have purchased 3 items from them. I have found that their level of service was at the highest level. Very courteous, prompt, and professional. I will definitely be doing business with them again.
Thanks TCL.

5
★★★★★

I have dealt with TCl on a number of occasions in the past 18 months. I have had equipment serviced, and also have purchased 3 items from them. I have found that their level of service was at the highest level. Very courteous, prompt, and professional. I will definitely be doing business with them again.
Thanks TCL.

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Hello to all, I am the owner of TCL Electronics and I would just like to point out that I have been in the electronics repair business since 1973 when I was recruited out of tech school by Sears as a repair tech because of my grades. I worked for Sears until 1994 when I decided to go into my own business here in Brooksville. I spent almost four years of my time at Sears as a company executive as a manger in the service department. I can tell you first hand that the one person that receives service that is not as they wanted it to be will complain but the 99.9 % that get good service will never call or write in to say they received good service. This is why I never pay much attention to these type of ratings, it is always the person that was not happy that writes in. I can tell you that I do the best job possible to give good service and if you called the 99.9 % of my customers that are happy that is what you would hear. Like the saying goes you can not make everybody happy even if you do the best you can. I have no idea who MR. john d is but I would have repaired his set under our 90 day warranty and would never have refused to give him a refund. I will close saying read reviews with an open mind because some people turn things around so you hear what they want you to and it is not the whole story. Thanks to all of you who have used our service and I will always do the best I can to serve you.

5
★★★★★

Hello to all, I am the owner of TCL Electronics and I would just like to point out that I have been in the electronics repair business since 1973 when I was recruited out of tech school by Sears as a repair tech because of my grades. I worked for Sears until 1994 when I decided to go into my own business here in Brooksville. I spent almost four years of my time at Sears as a company executive as a manger in the service department. I can tell you first hand that the one person that receives service that is not as they wanted it to be will complain but the 99.9 % that get good service will never call or write in to say they received good service. This is why I never pay much attention to these type of ratings, it is always the person that was not happy that writes in. I can tell you that I do the best job possible to give good service and if you called the 99.9 % of my customers that are happy that is what you would hear. Like the saying goes you can not make everybody happy even if you do the best you can. I have no idea who MR. john d is but I would have repaired his set under our 90 day warranty and would never have refused to give him a refund. I will close saying read reviews with an open mind because some people turn things around so you hear what they want you to and it is not the whole story. Thanks to all of you who have used our service and I will always do the best I can to serve you.

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The owner of TCL Electronics is an honest man! I worked for him for 6 years! Also a great boss. I hate to hear anything bad about a hard working man!!!

5
★★★★★

The owner of TCL Electronics is an honest man! I worked for him for 6 years! Also a great boss. I hate to hear anything bad about a hard working man!!!

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Do yourself a favor and stay away from this man ! This company is not in the least bit thorough in their inspection of products. I had them fix a problem in my set only to have the problem happen again THE NEXT DAY. When I called the tech to come back out and look he did nothing but claim it was not his fault and not offer to give a $400 dollar refund. This company is horrible.

1
★☆☆☆☆

Do yourself a favor and stay away from this man ! This company is not in the least bit thorough in their inspection of products. I had them fix a problem in my set only to have the problem happen again THE NEXT DAY. When I called the tech to come back out and look he did nothing but claim it was not his fault and not offer to give a $400 dollar refund. This company is horrible.

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