Visual Dynamics Inc

★★☆☆☆
  • 694 E Eau Gallie Blvd

    Indian Hrbr Bch, FL 32937

    Cross street: We have two locations; on Eau Gallie Blvd Beachside and at the Avenue in Viera. 

    Map & Directions
  • 321-773-7788

About Visual Dynamics Inc

Details
Hours
Monday-Friday 9:00 AM - 6:00 PM ; Saturday 10:00 AM - 4:00 PM

Computer & Internet Services

Computer & Internet Services
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2.0 4
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Horrible place, I found out they sold me a used computer and upon further research I discovered that they have done it to other people! I heard one case of a customer who discovered his computer had been doctored to say it has more memory than it actually had, he was luckily smart enough to realize this but unlucky because they make you sign tons of papers ensuring that the sale is final and there are no returns whatsoever. These guys buy used computers to sell at full price, much better off driving to the real apple store in orlando, Don't let their hungry salespeople trick you into buying something that is sub-ebay quality.

0
★☆☆☆☆

Horrible place, I found out they sold me a used computer and upon further research I discovered that they have done it to other people! I heard one case of a customer who discovered his computer had been doctored to say it has more memory than it actually had, he was luckily smart enough to realize this but unlucky because they make you sign tons of papers ensuring that the sale is final and there are no returns whatsoever. These guys buy used computers to sell at full price, much better off driving to the real apple store in orlando, Don't let their hungry salespeople trick you into buying something that is sub-ebay quality.

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Ridiculously bad service! Laptop crashed, took it in and were told they'd recover what they could, fix it. They recovered ZILCH, took TWO weeks ("it's still downloading, takes a long time"), had to call every few days to get even that. Then they charged for a new hard drive, but wouldn't return the old drive "we threw it away". And rude the whole way through. I drive an hour each way to Orlando for my MAC service before I'll drive the 3 miles to this store.

1
★☆☆☆☆

Ridiculously bad service! Laptop crashed, took it in and were told they'd recover what they could, fix it. They recovered ZILCH, took TWO weeks ("it's still downloading, takes a long time"), had to call every few days to get even that. Then they charged for a new hard drive, but wouldn't return the old drive "we threw it away". And rude the whole way through. I drive an hour each way to Orlando for my MAC service before I'll drive the 3 miles to this store.

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Business Response:

Wow - I am really sorry to hear about that experience with a bad drive. Crashed hard drives are not only challenging to work with but also very time consuming. It can literally take days for recovery of just a couple of files. Unfortunately in your case the drive was crashed beyond standard recovery techniques, which we explained to you. There was the option to send it to Drive Savers for a higher level recovery, but that was declined due to cost. Remember, it's very important to always back up your data. Using Time Machine, it's a very simple process and works automatically.
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After my family spending collectively well into five figures with Visual Dynamics I get yelled at and hung up over their inability to meet an online price on a $60 card. I will stay in Orlando within walking distance to my Apple Store and shop for my island dwelling family here.

1
★☆☆☆☆

After my family spending collectively well into five figures with Visual Dynamics I get yelled at and hung up over their inability to meet an online price on a $60 card. I will stay in Orlando within walking distance to my Apple Store and shop for my island dwelling family here.

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Business Response:

Dawn - you were on your cell phone when you called. We could barely hear you after a minute of conversation, and then your phone disconnected. Nobody was yelling at you, we just couldn't hear you. As far as a card goes - You may have found a special product at a price we could not compete with. Sorry about that, but it happens from time to time. $60 is not worth yelling at someone over, so I am sorry you thought that. :-(
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I have had two laptop computers worked on and hard drives replaced there. Both times, I was greeted by intelligent professional technicians. My work was done to my satisfaction (I'm picky) and everything works great! Actually with Leopard now installed, better than great! Next, I need to get my keyboard and or my track pad renewed. These things take a lot of use and eventually the hardware (keyboard and mouse pad) wear out. Having had this computer for over 5 years now, things are beginning to show signs of being worn out. I love my Apple and Visual Dynamics is a great place to have things tuned up. Not a bad Apple in the bunch!

5
★★★★★

I have had two laptop computers worked on and hard drives replaced there. Both times, I was greeted by intelligent professional technicians. My work was done to my satisfaction (I'm picky) and everything works great! Actually with Leopard now installed, better than great! Next, I need to get my keyboard and or my track pad renewed. These things take a lot of use and eventually the hardware (keyboard and mouse pad) wear out. Having had this computer for over 5 years now, things are beginning to show signs of being worn out. I love my Apple and Visual Dynamics is a great place to have things tuned up. Not a bad Apple in the bunch!

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Business Response:

Thank you for the positive feedback, Daniel!

Message from Visual Dynamics Inc

To our over 5000 customers: Thank you Thank you Thank you for keeping us in business for 22 years! If you have something positive to say, we would appreciate a post! If you have something negative to say, we appreciate that too - but please make sure we have had the opportunity to correct any issues before you do!

More about Visual Dynamics Inc

Full retail showroom featuring the entire line of Apple Macintosh computers, iPad, iPods as well as accessories, cases, peripherals and more. We also have a fully staffed in and out of warranty service department featuring quick turnaround performed by certified technicians.

 

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