San Juan Animal Hospital

★★★☆☆
  • 4519 San Juan Ave

    Jacksonville, FL 32210

    Map & Directions
  • 904-389-7696

About San Juan Animal Hospital

Categories
Hours
Mon thru Fri 7:30am - 6:00pm Wed closed from 12:00pm - 2:00pm Sat 8:00am - 1:00pm

Pets & Animals

Pets & Animals
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Best Vets in Jax!! They go out of their way to make me and my pets feel welcome! The Dr.s are so sincere and really want to help make the best decisions concerning my fur babies! I never feel like I have gotten less than the best the

3
★★★★★

Best Vets in Jax!! They go out of their way to make me and my pets feel welcome! The Dr.s are so sincere and really want to help make the best decisions concerning my fur babies! I never feel like I have gotten less than the best the

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This is the 40th year I've been taking my dogs to San Juan Animal Hospital, and I've never received anything less than outstanding care and concern for my animals. The doctors are patient, gentle, and caring; they generally spend a few

3
★★★★★

This is the 40th year I've been taking my dogs to San Juan Animal Hospital, and I've never received anything less than outstanding care and concern for my animals. The doctors are patient, gentle, and caring; they generally spend a few

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Awesome Vet...... I have just moved here a couple of months ago and was worried where I was going to take my pets. I tried a few places and had never received the service and compassion that I have been receiving at San Juan. We have been

3
★★★★★

Awesome Vet...... I have just moved here a couple of months ago and was worried where I was going to take my pets. I tried a few places and had never received the service and compassion that I have been receiving at San Juan. We have been

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Had my dog in for cherry eye surgery. After two months they have come undone. The stitches that were supposed to dissolve in two weeks are still there and the kicker is they want the same price of the surgery, just to look at her. This is what he said was a price break. Some break.

0
★☆☆☆☆

Had my dog in for cherry eye surgery. After two months they have come undone. The stitches that were supposed to dissolve in two weeks are still there and the kicker is they want the same price of the surgery, just to look at her. This is what he said was a price break. Some break.

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This facility was highly recommended by someone I know that runs a kennel and I am so happy to have found such an awesome vet. I can't express the care that was given me and my cat, when I had to put my princess down. I bring my dog here now for his yearly and whatever else and everyone is always great, even those at the front desk. The prices are so much better than anywhere else too.

2
★★★★★

This facility was highly recommended by someone I know that runs a kennel and I am so happy to have found such an awesome vet. I can't express the care that was given me and my cat, when I had to put my princess down. I bring my dog here now for his yearly and whatever else and everyone is always great, even those at the front desk. The prices are so much better than anywhere else too.

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I just had the WORST experience today at San Juan Animal Hospital and truly saddened. And even as I write this I am confident they will delete this as quickly as they can.\r
\r
I have been going to San Juan with my pets for over 12 years, however sadly due to my experience today they will no longer have my business because of the lack of follow through, commitment and deceit on their part.\r
\r
I called t...o check on the price for Comfortis for two of my four dogs (one being a foster). I even talked to them about one of he dogs getting caught up on their vaccines, clearly stating it would be done within the next few weeks (waiting on the tax return like most everybody is!). I was told that was OK that I could come pick up their prescriptions (for BOTH dogs). I get their and was told I couldn't, they wouldn't allow it and that my phone conversation was a misunderstanding. I don't know what happened to this place, but they no longer care to uphold their commitment and what they tell their patients.\r
\r
I was even GRACIOUS enough, several months ago, to take a dog out of their kennels to foster until I could find a forever home.... My money, my time for a clinic to verbally commit to lying to me and then tell me I had a misunderstanding.\r
\r
There are certain vets and one vet tech I will say are great and I would never include them in the HORRIBLE service experienced today.

0
★☆☆☆☆

I just had the WORST experience today at San Juan Animal Hospital and truly saddened. And even as I write this I am confident they will delete this as quickly as they can.\r
\r
I have been going to San Juan with my pets for over 12 years, however sadly due to my experience today they will no longer have my business because of the lack of follow through, commitment and deceit on their part.\r
\r
I called t...o check on the price for Comfortis for two of my four dogs (one being a foster). I even talked to them about one of he dogs getting caught up on their vaccines, clearly stating it would be done within the next few weeks (waiting on the tax return like most everybody is!). I was told that was OK that I could come pick up their prescriptions (for BOTH dogs). I get their and was told I couldn't, they wouldn't allow it and that my phone conversation was a misunderstanding. I don't know what happened to this place, but they no longer care to uphold their commitment and what they tell their patients.\r
\r
I was even GRACIOUS enough, several months ago, to take a dog out of their kennels to foster until I could find a forever home.... My money, my time for a clinic to verbally commit to lying to me and then tell me I had a misunderstanding.\r
\r
There are certain vets and one vet tech I will say are great and I would never include them in the HORRIBLE service experienced today.

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Secret Shoppers of Jacksonville
Visit Experience 1/5

San Juan Animal Hospital was recently chosen by SSJax for a complete review. Full names will not be given, only first few letters of employees name ( If a name tag was worn) will be given as to not disrespect the company.

SSJax Emp. # 251 - ""Upon arriving to the business, first thing noticed was the spot of urine on the floor that I almost slipped in. Employee behind the counter made eye contact with me, and continued to walk away and turn into what looked to be a small office. Another employee was behind the counter but was helping another customer at the time. This employee advised me that someone would be right with me. After about 3 minutes, the employee who had ducked away from me before finally came out of hiding to ask if I had yet to be helped. Since then, another customer is waiting behind me. The employee, Jac***, proceeded to be very rude, and make no eye contact. Acting as if I was an annoyance to be there. I proceeded to ask how much a flea product was, and purchased it at what to me seemed to be a fairly more expensive product compared to surrounding clinics. I spent ~$20.00 and was handed a receipt without a simple thank you. Due to this experience, I would not recommend this business to anyone else. ""

Date of Review 9/2011
Rating 1/5
Staff Member : Jac***
Staff Rating : 1/5
If you could speak with the owner : Customer Service Manager should speak with Jac*** about improving skills.

Full Report Available.

0
★☆☆☆☆

Secret Shoppers of Jacksonville
Visit Experience 1/5

San Juan Animal Hospital was recently chosen by SSJax for a complete review. Full names will not be given, only first few letters of employees name ( If a name tag was worn) will be given as to not disrespect the company.

SSJax Emp. # 251 - ""Upon arriving to the business, first thing noticed was the spot of urine on the floor that I almost slipped in. Employee behind the counter made eye contact with me, and continued to walk away and turn into what looked to be a small office. Another employee was behind the counter but was helping another customer at the time. This employee advised me that someone would be right with me. After about 3 minutes, the employee who had ducked away from me before finally came out of hiding to ask if I had yet to be helped. Since then, another customer is waiting behind me. The employee, Jac***, proceeded to be very rude, and make no eye contact. Acting as if I was an annoyance to be there. I proceeded to ask how much a flea product was, and purchased it at what to me seemed to be a fairly more expensive product compared to surrounding clinics. I spent ~$20.00 and was handed a receipt without a simple thank you. Due to this experience, I would not recommend this business to anyone else. ""

Date of Review 9/2011
Rating 1/5
Staff Member : Jac***
Staff Rating : 1/5
If you could speak with the owner : Customer Service Manager should speak with Jac*** about improving skills.

Full Report Available.

.

1 Yes I will agree staff is nice and sounds caring. This clinic is now advertising $99 for teeth cleaning with no notes that other charges may apply. So, I have an appointment this morning for 9:10 get there and now the price will be $200. Because the dog is 7 years old needs one test, haven't been there before so 49 bucks for check up guess what the check up consisted of? Quick look at his ears and listened to his heart beat that was it. Ok so I of course am upset and politely tell the surgeon that I was quoted 149 over the phone for the whole thing and so he explained why the cost would have been 200.00. So ok we decided on the amount I would be paying, 149 because he said he wanted to clean my dogs teeth. Never heard back all day long and my poor puppy was hungry. Finally my husband phones them at 2 o'clock and they had not even started on him. My husband told them to forget about it he would be there to pick him up. When my husband arrived our puppy couldn't wait to use the bathroom. I am from Jacksonville and many years ago I use this vet clinic now I remember why I stopped going! Will not and care not to return to San Juan Animal Hospital.

0
★☆☆☆☆

1 Yes I will agree staff is nice and sounds caring. This clinic is now advertising $99 for teeth cleaning with no notes that other charges may apply. So, I have an appointment this morning for 9:10 get there and now the price will be $200. Because the dog is 7 years old needs one test, haven't been there before so 49 bucks for check up guess what the check up consisted of? Quick look at his ears and listened to his heart beat that was it. Ok so I of course am upset and politely tell the surgeon that I was quoted 149 over the phone for the whole thing and so he explained why the cost would have been 200.00. So ok we decided on the amount I would be paying, 149 because he said he wanted to clean my dogs teeth. Never heard back all day long and my poor puppy was hungry. Finally my husband phones them at 2 o'clock and they had not even started on him. My husband told them to forget about it he would be there to pick him up. When my husband arrived our puppy couldn't wait to use the bathroom. I am from Jacksonville and many years ago I use this vet clinic now I remember why I stopped going! Will not and care not to return to San Juan Animal Hospital.

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My husband took our sick cat to these people. They ran test and told him that our cat was running a high fever and that he had a virus. Their test were inconclusive. They told us that our cat would get better in a day or so if not to bring him cat back. This was on a Wednesday, our cat died on Friday morning. I called to let them know what had happened to or cat and asked to talk to the Vet that examined him. I had some questions about the tests results that they had preformed. I wanted to ask the Vet if our cat was contagious to other cats or to us even. The receptionist took my message and told me the Vet will cal back. He never did. I did not call to blame them. I know we bought them a sick animal. I just wanted to know what may have killed him. My daughter has a kitten that she brings with her when she visits. This kitten was exposed to our cat. Is this kitten in danger from this unknown cause of sudden death (our cat was very healthy up until this)? I guess since there is no more money to be made from a dead animal it does not matter.

1
★★☆☆☆

My husband took our sick cat to these people. They ran test and told him that our cat was running a high fever and that he had a virus. Their test were inconclusive. They told us that our cat would get better in a day or so if not to bring him cat back. This was on a Wednesday, our cat died on Friday morning. I called to let them know what had happened to or cat and asked to talk to the Vet that examined him. I had some questions about the tests results that they had preformed. I wanted to ask the Vet if our cat was contagious to other cats or to us even. The receptionist took my message and told me the Vet will cal back. He never did. I did not call to blame them. I know we bought them a sick animal. I just wanted to know what may have killed him. My daughter has a kitten that she brings with her when she visits. This kitten was exposed to our cat. Is this kitten in danger from this unknown cause of sudden death (our cat was very healthy up until this)? I guess since there is no more money to be made from a dead animal it does not matter.

Pros: Gave out lots of literature , test results, itemnized bill

Cons: expensive, No conclusive diagnosis

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Look here I've been going to San Juan for many years. My pets and I have become close(family) to the staff there. Sometimes while I'm waiting I over hear customers giving the staff a hard time and many times I should have confronted you myself. San Juan is compassionate with me and my pets, and the price is nothing compared what my health care is. I love my pets as my children, they derserve the best and that's what they get at San Juan. So you people that cant afford the best for your pet Find it a person that can. You shouldnt own a pet and then trash their health care providers. San Juan clients dont want you people there. You are what make the prices go up cause you are always wanting something for nothing..... 10 cheers for the doctors and staff we love you!!!!!!!!

2
★★★★★

Look here I've been going to San Juan for many years. My pets and I have become close(family) to the staff there. Sometimes while I'm waiting I over hear customers giving the staff a hard time and many times I should have confronted you myself. San Juan is compassionate with me and my pets, and the price is nothing compared what my health care is. I love my pets as my children, they derserve the best and that's what they get at San Juan. So you people that cant afford the best for your pet Find it a person that can. You shouldnt own a pet and then trash their health care providers. San Juan clients dont want you people there. You are what make the prices go up cause you are always wanting something for nothing..... 10 cheers for the doctors and staff we love you!!!!!!!!

Pros: Clean and friendly staff

Cons: Watching staff take lip from nasty customers

.

I have been taking my animals to San Juan for some time now. I am a vet tech, and I've worked all over Jacksonville and Orange Park. Yes, there are places where the prices aren't as high as San Juan, but you get what you pay for. I trust San Juan, and due to the fact that I know what I'm talking about, not once have they ever tried to sell me a service that I also thought my animal needed. Bottom line here is, if you don't like San Juan, use another vet, but remember, you get what you pay for.

2
★★★★★

I have been taking my animals to San Juan for some time now. I am a vet tech, and I've worked all over Jacksonville and Orange Park. Yes, there are places where the prices aren't as high as San Juan, but you get what you pay for. I trust San Juan, and due to the fact that I know what I'm talking about, not once have they ever tried to sell me a service that I also thought my animal needed. Bottom line here is, if you don't like San Juan, use another vet, but remember, you get what you pay for.

Pros: clean, doesn't smell, friendly staff

Cons: wait time

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the few negative reviews really hurt my heart. I am 38years old and have been coming to this vet since I was 15years old. I have seen many people come and go but was always treated as family. I am on this page now because I am in Mississippi and needed to know if they had ever seen a certain dog and the results of a test, when I called in, she had my answer within 1 min. She never put me hold and was as sweet as if I was standing in front of her. I love the staff but more so the Doctors. Dr Bennett is the best and I wold trust him with any of my animals over any doctor in the world. He truely loves his job of saving animals.

2
★★★★★

the few negative reviews really hurt my heart. I am 38years old and have been coming to this vet since I was 15years old. I have seen many people come and go but was always treated as family. I am on this page now because I am in Mississippi and needed to know if they had ever seen a certain dog and the results of a test, when I called in, she had my answer within 1 min. She never put me hold and was as sweet as if I was standing in front of her. I love the staff but more so the Doctors. Dr Bennett is the best and I wold trust him with any of my animals over any doctor in the world. He truely loves his job of saving animals.

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We have taken our pets to San Juan Animal Hospital for the past 5 years and can't say enough about the compassion and care they have given our pets, two being rescues. Our pets have received emergency treatment, cesearean surgery, sterilization, heart room treatment., and of course routine care. When two of our dogs were poisoned and died, they even sent us a sympathy card. Dr. Ludzia is wonderful and the staff has always been professional and courteous.

2
★★★★★

We have taken our pets to San Juan Animal Hospital for the past 5 years and can't say enough about the compassion and care they have given our pets, two being rescues. Our pets have received emergency treatment, cesearean surgery, sterilization, heart room treatment., and of course routine care. When two of our dogs were poisoned and died, they even sent us a sympathy card. Dr. Ludzia is wonderful and the staff has always been professional and courteous.

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Im still steaming about what happened about a week ago. Its obvious when you check out just how lacking the staff is in empathizing with their customers. They are more concerened about the dollar and what they can get you for. More for upselling and lack of empathy for the customer and their pet. Prices have definitley inflated not only on product but services. Don't ever go in on a Saturday even if you are one of the first people in the door. They have a wacko who works there who states she wants to die. I overheard that as i was coming out to checkout. If she feels this way working in an enviroment how is she taking care of your pet? Seriously? Procedures to be done are not necessary to treat what is at hand at the time. What Ive noticed is at pick up of your pet it seems like you wait just because. Depending on the mood of receptionist or tech. Thats what this other customer told me while i was waiting. \r
Dissatisfied\r
Karl\r

0
★☆☆☆☆

Im still steaming about what happened about a week ago. Its obvious when you check out just how lacking the staff is in empathizing with their customers. They are more concerened about the dollar and what they can get you for. More for upselling and lack of empathy for the customer and their pet. Prices have definitley inflated not only on product but services. Don't ever go in on a Saturday even if you are one of the first people in the door. They have a wacko who works there who states she wants to die. I overheard that as i was coming out to checkout. If she feels this way working in an enviroment how is she taking care of your pet? Seriously? Procedures to be done are not necessary to treat what is at hand at the time. What Ive noticed is at pick up of your pet it seems like you wait just because. Depending on the mood of receptionist or tech. Thats what this other customer told me while i was waiting. \r
Dissatisfied\r
Karl\r

Pros: appears clean

Cons: Price Gouging ,not enough staff, wait time,

.

""Not only is the clinic run more like an insurance company (for profit), but there is nothing in their services that warrant the ridiculous prices they are charging."" From someone back in 2007 that is exactly on the money. They seem to have no compassion and lack training. The waiting is absolutely ridiculous its almost as bad as someone going to the worst vet down the street Herschel. I usually had only gone here for just annual check ups and the usual flea and heartworm medication. I can only say there were only two receptionist 's who when i asked about them said they didnt work there anymore. My dog really needed treatment that day so i didnt have a choice to go somewhere else. If only i knew. The techs pushed me out to checkout. My estimate was way off what my bill ended up being. When i brought this up to the Receptionist i cant remember her name but she has glasses and straight hair. I cant remember her name because she infuriated me. She talked down to me pretty much was calling me stupid and let me know flat out they dont do any type of billing. I wasnt going to do billing because you sign a stupid sheet before you see a doctor acknowleding that they dont do billing. I was just disputing my bill. I heard her and the other receptionist who was a bigger girl with short black hair talk trash as if i couldnt hear them. They were very rude. Inconsiderate of what i was going through at the time with my family ( my animal). To top it off i did not recieve the items that i had left for my dog with specific instructions on food and her blanket. They told me they couldnt find it sorry. Well you tell me to bring this stuff and you misplace it. I even had my name inside of the blanket. That makes me question the care of my animal while i wasnt present. Did my animal get the proper medication? Did she get any medication at all. \r
I refuse to stand by and let other people go to this place and come out feeling even more worse than they did coming in.

0
★☆☆☆☆

""Not only is the clinic run more like an insurance company (for profit), but there is nothing in their services that warrant the ridiculous prices they are charging."" From someone back in 2007 that is exactly on the money. They seem to have no compassion and lack training. The waiting is absolutely ridiculous its almost as bad as someone going to the worst vet down the street Herschel. I usually had only gone here for just annual check ups and the usual flea and heartworm medication. I can only say there were only two receptionist 's who when i asked about them said they didnt work there anymore. My dog really needed treatment that day so i didnt have a choice to go somewhere else. If only i knew. The techs pushed me out to checkout. My estimate was way off what my bill ended up being. When i brought this up to the Receptionist i cant remember her name but she has glasses and straight hair. I cant remember her name because she infuriated me. She talked down to me pretty much was calling me stupid and let me know flat out they dont do any type of billing. I wasnt going to do billing because you sign a stupid sheet before you see a doctor acknowleding that they dont do billing. I was just disputing my bill. I heard her and the other receptionist who was a bigger girl with short black hair talk trash as if i couldnt hear them. They were very rude. Inconsiderate of what i was going through at the time with my family ( my animal). To top it off i did not recieve the items that i had left for my dog with specific instructions on food and her blanket. They told me they couldnt find it sorry. Well you tell me to bring this stuff and you misplace it. I even had my name inside of the blanket. That makes me question the care of my animal while i wasnt present. Did my animal get the proper medication? Did she get any medication at all. \r
I refuse to stand by and let other people go to this place and come out feeling even more worse than they did coming in.

Pros: Lost and Found Board. 2 bathrooms to use

Cons: They are trying to sell more stuff with their outrageous office fees theres no way, parking a mess, Dont clean the lobby enough because theres urine in different spots.

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GSD (M) 13 y.o., had 2 surgeries in a 4+ year span. Most recent surgery performed here (last week), other @ 24 HR Emergency Vet. Aftercare for both done @ SJAH. My dog received the BEST care then & now. There are Vets in my area. Based on personal experience, worth the drive & piece of mind knowing I am holding up my "responsibility" I took on when I got my GSD, (Pets ask for nothing, but give SO MUCH love in return). Its the least I can do.Highly recommend.

5
★★★★★

GSD (M) 13 y.o., had 2 surgeries in a 4+ year span. Most recent surgery performed here (last week), other @ 24 HR Emergency Vet. Aftercare for both done @ SJAH. My dog received the BEST care then & now. There are Vets in my area. Based on personal experience, worth the drive & piece of mind knowing I am holding up my "responsibility" I took on when I got my GSD, (Pets ask for nothing, but give SO MUCH love in return). Its the least I can do.Highly recommend.

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1 out of 1 people found this review helpful.

.

Not only is the clinic run more like an insurance company (for profit), but there is nothing in their services that warrant the ridiculous prices they are charging. After a $130 office visit and a bottle of syrup for a cat who was having stomach trouble, I also found myself receiving a call from their checkout cashier informing me she missed one of the charges for $54 and was sending me a bill for it. When I expressed my views on their fees for the ""small lab (City Search won't allow the name of the ""red stuff"") works"" (doctor quote), the only response I got was that they actually ""saved"" me money by not sending it to a lab and that I could have paid a lot more if they did. My understanding of ""small lab work"" does not translate as ""complete lab work"" and more on a patient's bill. At least, it never did with my old vet. And just to answer to you on this. No, Miss. Cashier. My vet was not a ""discount vet"", so I didn't ""get what I paid for"". He just happened to believe that removing a wallet from a patient's owner was not part of his regular procedures!...

0
★☆☆☆☆

Not only is the clinic run more like an insurance company (for profit), but there is nothing in their services that warrant the ridiculous prices they are charging. After a $130 office visit and a bottle of syrup for a cat who was having stomach trouble, I also found myself receiving a call from their checkout cashier informing me she missed one of the charges for $54 and was sending me a bill for it. When I expressed my views on their fees for the ""small lab (City Search won't allow the name of the ""red stuff"") works"" (doctor quote), the only response I got was that they actually ""saved"" me money by not sending it to a lab and that I could have paid a lot more if they did. My understanding of ""small lab work"" does not translate as ""complete lab work"" and more on a patient's bill. At least, it never did with my old vet. And just to answer to you on this. No, Miss. Cashier. My vet was not a ""discount vet"", so I didn't ""get what I paid for"". He just happened to believe that removing a wallet from a patient's owner was not part of his regular procedures!...

Pros: convenient location

Cons: outrageous prices. run like a business and not a caring practice.

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the people that have negative comments about San Juan Animal Clinics, the staff, doctors or the place in general, obviously are a little on the crazy side. I have been going to SJAH for many years, back when Dr Constantine was still there, and I can only say now that my min-pin wouldnt be more than 10 years old had it not been for Dr. Constantine. My min-pin was 7 ounces at 7 weeks old, and came to me with a UTI and tape worms, I had orginally taken her to a vet down the street from SJAH and the vet there, gave my baby dog a shot for the tape worms, but gave the wrong dosage (enough to worm a 40 lb dog) and there was so much medicine in my little dog, she was extruding it thru her pores. I called SJAH and they told me to bring her in immediately, and when I got there, Dr Constantine saved my dogs life, and the bill was NOT high. My min-pin just celebrated her 10th birthday in may and is extremely healthy. As is my full size Doberman that Dr Bennett treated for heartworms at the same time my dobie's mother was dying. Dr Bennett was a super Doc to my female, and let me stay in the room with her, even though the dog was dying from ESRD and had no hope. He was very compassionate and when he had to tell me the son had heartworms and a severe case at that, he did so when ease and a gentleness I have never experienced with other vet offices. \r
I HIGHLY RECOMMEND SAN JUAN ANIMAL HOSPITAL, and will continue to take ALL of my animals there.\r
The prices are reasonable compared to other vets around town, and regardless of the fact that they dont take appointments, I dont normally have to wait more than 30 minutes in the reception area (which is far better than my own doctors office).\r
Anyone who doesnt believe this, only has to email me, and I will gladly send you pictures of the 2 dogs that I still own that SJAH saved from a certain early death.\r
\r
pigsrule1969@yahoo

2
★★★★★

the people that have negative comments about San Juan Animal Clinics, the staff, doctors or the place in general, obviously are a little on the crazy side. I have been going to SJAH for many years, back when Dr Constantine was still there, and I can only say now that my min-pin wouldnt be more than 10 years old had it not been for Dr. Constantine. My min-pin was 7 ounces at 7 weeks old, and came to me with a UTI and tape worms, I had orginally taken her to a vet down the street from SJAH and the vet there, gave my baby dog a shot for the tape worms, but gave the wrong dosage (enough to worm a 40 lb dog) and there was so much medicine in my little dog, she was extruding it thru her pores. I called SJAH and they told me to bring her in immediately, and when I got there, Dr Constantine saved my dogs life, and the bill was NOT high. My min-pin just celebrated her 10th birthday in may and is extremely healthy. As is my full size Doberman that Dr Bennett treated for heartworms at the same time my dobie's mother was dying. Dr Bennett was a super Doc to my female, and let me stay in the room with her, even though the dog was dying from ESRD and had no hope. He was very compassionate and when he had to tell me the son had heartworms and a severe case at that, he did so when ease and a gentleness I have never experienced with other vet offices. \r
I HIGHLY RECOMMEND SAN JUAN ANIMAL HOSPITAL, and will continue to take ALL of my animals there.\r
The prices are reasonable compared to other vets around town, and regardless of the fact that they dont take appointments, I dont normally have to wait more than 30 minutes in the reception area (which is far better than my own doctors office).\r
Anyone who doesnt believe this, only has to email me, and I will gladly send you pictures of the 2 dogs that I still own that SJAH saved from a certain early death.\r
\r
pigsrule1969@yahoo

Pros: They treat my animals as they would their own

Cons: n/a

.

As for the last person and their review. Just like the price of gas prices do go up as a manufacture increase their prices when ever they feel like it. So in order to make some sort of profit, you have to go with the flow. An Estimate is just that and estimate. It could be more or it could be less, you will never know until you have the procedure done. And as for the wait, it is a walk in clinic, so at certain times it is a little more busy but that is because people are getting off work and have time to take care of their pet then.And all of the girls that work up front are all very nice. Espicaly Jennifer and Emily, i wish their were more people like them. I dont know what kind of experince you had, but you should not lyi about things like that. San Juan Animal Hospital is the greatest place around.

5
★★★★★

As for the last person and their review. Just like the price of gas prices do go up as a manufacture increase their prices when ever they feel like it. So in order to make some sort of profit, you have to go with the flow. An Estimate is just that and estimate. It could be more or it could be less, you will never know until you have the procedure done. And as for the wait, it is a walk in clinic, so at certain times it is a little more busy but that is because people are getting off work and have time to take care of their pet then.And all of the girls that work up front are all very nice. Espicaly Jennifer and Emily, i wish their were more people like them. I dont know what kind of experince you had, but you should not lyi about things like that. San Juan Animal Hospital is the greatest place around.

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1 out of 1 people found this review helpful.

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In responce to the lady that had a bad experance. I have been taking my animals to this vet clinic for over 20 years. When dc Fish ran it , his son ran it ,and now that dc Bennet and his staff are there.It is the BEST place to take your pets. The girls in the front try there best to remember your name each time you go in there.The docs and there assistants are very nice , and they take time to listen to you and your pet.If your pet needs a special service they go over it with you, and if a special clinic is comming up they let you know that you can save money at that time. When your pet is really hurt ,they go to your car and bring your pet in for you on a gurney ,so that your pet wont have to try and walk in and hurt even more. There is another vet place in the area that makes you feel like a cattle hurd in one door and out the other. BUT not this place.If you want your pets to pampered and get good baths than take them here. My dogs cant wait to go and have their baths . When they come to take them in the back, my dogs want to run to the back area ,and my older dog just talks all the way there. They are always very clean and smell nice not like a perfume bottle, like they do from someother places. I always see other people there that come from out of town just to see these vets because they say that the service is second to none here. If you have to wait its not a bad wait cause you have a nice seating area and a special area just for cats. Take my adivce, TAKE your pet here and see for you self. Your pet will thank you for it.

2
★★★★★

In responce to the lady that had a bad experance. I have been taking my animals to this vet clinic for over 20 years. When dc Fish ran it , his son ran it ,and now that dc Bennet and his staff are there.It is the BEST place to take your pets. The girls in the front try there best to remember your name each time you go in there.The docs and there assistants are very nice , and they take time to listen to you and your pet.If your pet needs a special service they go over it with you, and if a special clinic is comming up they let you know that you can save money at that time. When your pet is really hurt ,they go to your car and bring your pet in for you on a gurney ,so that your pet wont have to try and walk in and hurt even more. There is another vet place in the area that makes you feel like a cattle hurd in one door and out the other. BUT not this place.If you want your pets to pampered and get good baths than take them here. My dogs cant wait to go and have their baths . When they come to take them in the back, my dogs want to run to the back area ,and my older dog just talks all the way there. They are always very clean and smell nice not like a perfume bottle, like they do from someother places. I always see other people there that come from out of town just to see these vets because they say that the service is second to none here. If you have to wait its not a bad wait cause you have a nice seating area and a special area just for cats. Take my adivce, TAKE your pet here and see for you self. Your pet will thank you for it.

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I do not know where that Christian has been but it certainly was not at my San Juan Animal Hospital. I have been coming to the Animal hospital for 22 years now. It is always clean and never smells.. as far as hair on a bench... it's an animal hospital for cryin out loud .. get over yourself. You seem very nosey and seem to know alot about what goes on yet.. you don't say anything about how your pets were treated. You do not sound like a person having their pets treated but a disgruntled exsouse. . I have met Emily and she is the perkiest Receptionists they have had in years... As far as Gossip.. define gossip...? and how could you hear anything in a crowded waiting room.. In my experience a one hour wait means waiting room is packed. I myself can tell by the parking lot if I have to wait... at least at San Juan its cool inside and I am not sitting out in a hot parking lot with my dogs waiting to be seen for a 5 min visit with a Doctor. The Doctors at San Juan treat us like we are family as does the rest of the staff. I have been given samples and trial productas at various times over the years.. and as a matter of fact when I have asked for a estimate they have always been close to the final bill hence the word ESTIMATE. I am curious as to the sensitive nature of your question about your pet answer by ""Candice"" whom I have asked about today as a matter of fact and there is no one there by that name.. perhaps you dialed the wrong NUMBER.... You may even be writing about the wrong hospital. details are sketchy at best. I hate to see an institution my family and friends have used for many years,be dragged through the mud by someone hiding behind an anonymous user name. \r
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I hope if you do have it wrong you will re write your review.. but if your just Throwing stones.. you should duck... God Bless\r
\r
Thank God for San Juan \r
\r
J. Mcbride

1
★★★☆☆

I do not know where that Christian has been but it certainly was not at my San Juan Animal Hospital. I have been coming to the Animal hospital for 22 years now. It is always clean and never smells.. as far as hair on a bench... it's an animal hospital for cryin out loud .. get over yourself. You seem very nosey and seem to know alot about what goes on yet.. you don't say anything about how your pets were treated. You do not sound like a person having their pets treated but a disgruntled exsouse. . I have met Emily and she is the perkiest Receptionists they have had in years... As far as Gossip.. define gossip...? and how could you hear anything in a crowded waiting room.. In my experience a one hour wait means waiting room is packed. I myself can tell by the parking lot if I have to wait... at least at San Juan its cool inside and I am not sitting out in a hot parking lot with my dogs waiting to be seen for a 5 min visit with a Doctor. The Doctors at San Juan treat us like we are family as does the rest of the staff. I have been given samples and trial productas at various times over the years.. and as a matter of fact when I have asked for a estimate they have always been close to the final bill hence the word ESTIMATE. I am curious as to the sensitive nature of your question about your pet answer by ""Candice"" whom I have asked about today as a matter of fact and there is no one there by that name.. perhaps you dialed the wrong NUMBER.... You may even be writing about the wrong hospital. details are sketchy at best. I hate to see an institution my family and friends have used for many years,be dragged through the mud by someone hiding behind an anonymous user name. \r
\r
I hope if you do have it wrong you will re write your review.. but if your just Throwing stones.. you should duck... God Bless\r
\r
Thank God for San Juan \r
\r
J. Mcbride

Pros: communicative, friendly, helpful , great vet care.spacious and clean

Cons: not close to home, they don't take appointments

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Estimates are extremely off, and they don't notify clients when costs may be higher. Only half of the staff seemed to really care about my pets. The majority of the conversations that I heard while waiting for over an hour for my pets vaccines was personal, or gossip, and sometimes extremely inappropriate for clients to hear. As I was waiting in the lobby, which had dog hair and urine on the benches, the woman who was allegedly a manager was bad mouthing a receptionist to another where everyone in the hospital could hear her. I was treated well when I was checked in, but a woman named Emily checked in a woman while I was waiting and seemed to be very rude and patronizing because the woman didn't have much money. This hospital is here to make money and money alone. I have called recently and Candice put me on hold for over 10 minutes. When I called back, I was put on hold again. When I finally talked to her, I needed a Dr. to answer a question for me and give me a call back. Candice refused to transfer me to a Dr., then refused to take a message for him. Instead she insisted on answering my sensitive question herself, and the answer I got was not near satisfactory. Bottom line: I was never transferred to a Dr., never recieved a call back from one, and the woman on the phone was very rude. My second visit, I was checked out by a girl who had obviously just been crying. Apparently they treat their receptionists the same way.

0
★☆☆☆☆

Estimates are extremely off, and they don't notify clients when costs may be higher. Only half of the staff seemed to really care about my pets. The majority of the conversations that I heard while waiting for over an hour for my pets vaccines was personal, or gossip, and sometimes extremely inappropriate for clients to hear. As I was waiting in the lobby, which had dog hair and urine on the benches, the woman who was allegedly a manager was bad mouthing a receptionist to another where everyone in the hospital could hear her. I was treated well when I was checked in, but a woman named Emily checked in a woman while I was waiting and seemed to be very rude and patronizing because the woman didn't have much money. This hospital is here to make money and money alone. I have called recently and Candice put me on hold for over 10 minutes. When I called back, I was put on hold again. When I finally talked to her, I needed a Dr. to answer a question for me and give me a call back. Candice refused to transfer me to a Dr., then refused to take a message for him. Instead she insisted on answering my sensitive question herself, and the answer I got was not near satisfactory. Bottom line: I was never transferred to a Dr., never recieved a call back from one, and the woman on the phone was very rude. My second visit, I was checked out by a girl who had obviously just been crying. Apparently they treat their receptionists the same way.

Pros: Close to my residence.

Cons: Everything else.

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Estimates that are given are extremely off, and clients aren't notified when cost might be increased. Only half of the staff seems to genuinely care about the clients or patients, and depending on which doctor you see, neither do they. Expect to wait for 35 min to an hour and a half for even the most routine visit. While I was there the manager in the front of the hospital was arguing with a paying client very loudly, and then screamed at a receptionist for several minutes afterwards. i felt this was extremely unprofessional. My second visit, my pet's chart couldn't even be found by the receptionist. As I was leaving, the same girl- a tall girl wearing glasses named Jennifer, was extremely rude. I am a paying client, who may want to ask several questions about products or service. I don't deserve to be spoken to as if I'm an idiot. Before I left I was getting my products and dog situated as I heard Jennifer and the other girl beside her laugh about it before I walked out of the door. As a hospital they may be able to take care of your pet for a ridiculous price, but their customer service is far from being acceptable. Be wary.

2
★★☆☆☆

Estimates that are given are extremely off, and clients aren't notified when cost might be increased. Only half of the staff seems to genuinely care about the clients or patients, and depending on which doctor you see, neither do they. Expect to wait for 35 min to an hour and a half for even the most routine visit. While I was there the manager in the front of the hospital was arguing with a paying client very loudly, and then screamed at a receptionist for several minutes afterwards. i felt this was extremely unprofessional. My second visit, my pet's chart couldn't even be found by the receptionist. As I was leaving, the same girl- a tall girl wearing glasses named Jennifer, was extremely rude. I am a paying client, who may want to ask several questions about products or service. I don't deserve to be spoken to as if I'm an idiot. Before I left I was getting my products and dog situated as I heard Jennifer and the other girl beside her laugh about it before I walked out of the door. As a hospital they may be able to take care of your pet for a ridiculous price, but their customer service is far from being acceptable. Be wary.

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0 out of 2 people found this review helpful.

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i and my family have been taking our animals to san juan animal hospital for years, we have taken dogs cats and rodents there and have always been treated respectfully received excellant care. during my many visits there i have experienced a friendly environment, multiple times i have seen the vet "" baby talk "" to my animals. i have been comforted by the vet and staff when i had to put my babies to sleep. i cannot say that i have been fond of every vets personality over the years , but i am not going to like everyone i am more concerned that he does his job well and they always have. the price although higher than some places in town is worth it for the care that is received.

2
★★★★★

i and my family have been taking our animals to san juan animal hospital for years, we have taken dogs cats and rodents there and have always been treated respectfully received excellant care. during my many visits there i have experienced a friendly environment, multiple times i have seen the vet "" baby talk "" to my animals. i have been comforted by the vet and staff when i had to put my babies to sleep. i cannot say that i have been fond of every vets personality over the years , but i am not going to like everyone i am more concerned that he does his job well and they always have. the price although higher than some places in town is worth it for the care that is received.

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I've used San Juan a couple of times. The first time I went the experience was okay, not great. The second time I wanted my wife's opinion so we both went with our dogs. The place is clean and spacious but the feel of the hospital is cold and business-like with little affection given to your pet and little attention paid to your personal concerns.

1
★★★☆☆

I've used San Juan a couple of times. The first time I went the experience was okay, not great. The second time I wanted my wife's opinion so we both went with our dogs. The place is clean and spacious but the feel of the hospital is cold and business-like with little affection given to your pet and little attention paid to your personal concerns.

Pros: Clean, spacious

Cons: Business first, pets and people second

 

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