Banfield Pet Hospital

★★★☆☆
  • 4510 S. US 17-92

    Casselberry, FL 32707

    Map & Directions
  • 407-331-4343

About Banfield Pet Hospital

Categories
  • Veterinarians
  • Animal Hospitals
  • Pet Services
Hours
M-Sa 7am-7pm, Su 9am-5pm
Phones
  • Fax (407-331-7897)
Year Established
  • 1996

Pets & Animals

Pets & Animals
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3.0 2
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I like the staff at Banfield. They were very nice and personable. On the other hand, their prices are outrageous. It seems like they want to run as many high priced tests as possible to diagnose simple problems. Their vets also don't seem to understand how important nutrition is for a dog. If you are made of money and don't mind the staff taking long periods of time to give you an answer, then take your dog here. Otherwise, find a better vet with better prices, that will fix your dogs problem in one visit. I went here four times and didn't get the answers my puppy needed to fix a simple diarrhea problem.

1
★☆☆☆☆

I like the staff at Banfield. They were very nice and personable. On the other hand, their prices are outrageous. It seems like they want to run as many high priced tests as possible to diagnose simple problems. Their vets also don't seem to understand how important nutrition is for a dog. If you are made of money and don't mind the staff taking long periods of time to give you an answer, then take your dog here. Otherwise, find a better vet with better prices, that will fix your dogs problem in one visit. I went here four times and didn't get the answers my puppy needed to fix a simple diarrhea problem.

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Business Response:

Thank you for providing this feedback. It is our mission to provide our clients and their pets with high quality medicine and exceptional client experiences on every visit. We apologize that your visit to one of our hospitals did not meet your expectations. If you would like to address any specific concerns, and help us improve our overall service, please call our Client Advocate Team at 877-500-2288 so we can discuss what happened.
.

If you are looking for a doctor to take care of your animals that will give your pet the best care possible, then Banfield, The Pet Hospital of Casselberry is the place for you. The staff is friendly and knowledgeable, the office is clean, and the price works for me. Need a second opinion? Try Dr. Vanicor at Petsmart, she will never steer you wrong.

5
★★★★★

If you are looking for a doctor to take care of your animals that will give your pet the best care possible, then Banfield, The Pet Hospital of Casselberry is the place for you. The staff is friendly and knowledgeable, the office is clean, and the price works for me. Need a second opinion? Try Dr. Vanicor at Petsmart, she will never steer you wrong.

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