Cross Creek Auto Service

★★★☆☆

About Cross Creek Auto Service

Hours
Mon - Fri, 7am - 6pm; Sat, 8am - 3pm; Sun, closed

Professional Services

Professional Services
More choices in Tampa:
Resultset_next

Freedom Pharmacy

5535 Memorial Hwy Tampa, FL

Resultset_next

REM Air Conditioning of Tampa

3212 N 40th St #602 Tampa, FL

2.5882 17
Hi! Sign in to let us know how Cross Creek Auto Service was?
Write a Review
.

Do not take your car to this service center. The place does not have sufficient manpower to complete your job on a timely basis. I took my car here and had to wait hours for the repairs. It only has two mechanics. The owner is super phony and pretends he is looking out for your best interest. Phony...he is looking out for your money. I've also heard rumors and seen for myself that he is a drunk and is always seen at the lounge next door chugging down a few and carrying on with the locals. I once called at 10:00 am on a Saturday to have a lube job done and the girl at the front desk told me that they would not be able to do it because they were busy. What kind of nonsense is this? It was only 10 a.m. How could you turn down business. I will never go here again or recommend anyone to this place. STAY AWAY!!

1
★☆☆☆☆

Do not take your car to this service center. The place does not have sufficient manpower to complete your job on a timely basis. I took my car here and had to wait hours for the repairs. It only has two mechanics. The owner is super phony and pretends he is looking out for your best interest. Phony...he is looking out for your money. I've also heard rumors and seen for myself that he is a drunk and is always seen at the lounge next door chugging down a few and carrying on with the locals. I once called at 10:00 am on a Saturday to have a lube job done and the girl at the front desk told me that they would not be able to do it because they were busy. What kind of nonsense is this? It was only 10 a.m. How could you turn down business. I will never go here again or recommend anyone to this place. STAY AWAY!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I'm not one to write reviews all that often, however, after having taken my vehicle to this establishment, I can honestly say that I am glad. I have lived in the area for many years and have been a regular customer of a place that shall remain nameless. Not necessarily because of their pricing but more because of habit. One day after experiencing a major vehicular problem, I was referred to Cross Creek Auto Service. I hadn't known about them but decided to call. I figured they couldn't be worse than the chain store I was used to and even they weren't that bad. Anyway, I was quoted a price that surprised me as it was lower than I had expected. I didn't rush over but called a few other places which did not help any. I decided to "act outside of the box" and try them out. To make this long story short, not only was I pleasantly surprised with their price but the owner and his staff are professional, friendly, and to the point. My car was ready when they said it would be, I paid exactly what I was quoted, they didn't try to "upsell" me, they did find a smaller problem that I was already aware of and informed me that whenever I wanted to take care of it, to let them know....no pressure. I'll definitely be using their services again, even for regular maintenance. And no, I don't work for this company. Since moving to Florida many years ago, I had forgotten how good local, neighborhood type shops really are and this one surely impressed me. Keep up the good work guys!

5
★★★★★

I'm not one to write reviews all that often, however, after having taken my vehicle to this establishment, I can honestly say that I am glad. I have lived in the area for many years and have been a regular customer of a place that shall remain nameless. Not necessarily because of their pricing but more because of habit. One day after experiencing a major vehicular problem, I was referred to Cross Creek Auto Service. I hadn't known about them but decided to call. I figured they couldn't be worse than the chain store I was used to and even they weren't that bad. Anyway, I was quoted a price that surprised me as it was lower than I had expected. I didn't rush over but called a few other places which did not help any. I decided to "act outside of the box" and try them out. To make this long story short, not only was I pleasantly surprised with their price but the owner and his staff are professional, friendly, and to the point. My car was ready when they said it would be, I paid exactly what I was quoted, they didn't try to "upsell" me, they did find a smaller problem that I was already aware of and informed me that whenever I wanted to take care of it, to let them know....no pressure. I'll definitely be using their services again, even for regular maintenance. And no, I don't work for this company. Since moving to Florida many years ago, I had forgotten how good local, neighborhood type shops really are and this one surely impressed me. Keep up the good work guys!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I purchased a car through Cross Creek Auto. When I moved out of state, I was told that I cannot get tags. They will not release the title to the title agency. The owner "Tony" said we either have to pay off the car or turn it in with penalties. We have put $1,000 down for a leasing fee that did not even go towards the car and have paid on it for one year. We are stuck with a car that we can't drive. He doesn't answer phone calls or emails! DO NOT GO TO THIS PLACE. THEY WILL SCAM YOU!

1
★☆☆☆☆

I purchased a car through Cross Creek Auto. When I moved out of state, I was told that I cannot get tags. They will not release the title to the title agency. The owner "Tony" said we either have to pay off the car or turn it in with penalties. We have put $1,000 down for a leasing fee that did not even go towards the car and have paid on it for one year. We are stuck with a car that we can't drive. He doesn't answer phone calls or emails! DO NOT GO TO THIS PLACE. THEY WILL SCAM YOU!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I called Cross creed to get labor and estimate charges on my vehicle. On the phone they were pleasant and quoted me what appeared to be a decent estimate. When I arrived, my car was seen my a mechanic. Upon inspecting the vehicle, the owner Ray began telling me about problems witht the vehicle and the estimate price previously quoted all of a sudden went out the window. I was quoted what I thought were unreasonable high charges. I tried talking to the owner to see if he can cut me some slack but he would not budge. He began getting irate and rude. It seemed once my car was inspected and he saw that I didn't want to spend the money quoted, his attitude changed from friendly to "don't bother me". Very poor customer service and prices seem high. I took my car to a local repair shop and was very happy with prices and service. Cross Creek Auto is a small shop that does not meet up to their standards. Not what I expected.

1
★☆☆☆☆

I called Cross creed to get labor and estimate charges on my vehicle. On the phone they were pleasant and quoted me what appeared to be a decent estimate. When I arrived, my car was seen my a mechanic. Upon inspecting the vehicle, the owner Ray began telling me about problems witht the vehicle and the estimate price previously quoted all of a sudden went out the window. I was quoted what I thought were unreasonable high charges. I tried talking to the owner to see if he can cut me some slack but he would not budge. He began getting irate and rude. It seemed once my car was inspected and he saw that I didn't want to spend the money quoted, his attitude changed from friendly to "don't bother me". Very poor customer service and prices seem high. I took my car to a local repair shop and was very happy with prices and service. Cross Creek Auto is a small shop that does not meet up to their standards. Not what I expected.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Since new ownership, CCA has not yet measured up to it's reputation. The service is continually slow and satisfactory. Manpower is limited which takes longer to get your vehicle in complete operational mode. They were unable to help me with my vehicle but tried to offer solutions which were not convincing. Therefore, I took my vehicle to Tire Plus who, of course, produced excellent service. I gave CCA a try but they did not meet my expectations.

1
★☆☆☆☆

Since new ownership, CCA has not yet measured up to it's reputation. The service is continually slow and satisfactory. Manpower is limited which takes longer to get your vehicle in complete operational mode. They were unable to help me with my vehicle but tried to offer solutions which were not convincing. Therefore, I took my vehicle to Tire Plus who, of course, produced excellent service. I gave CCA a try but they did not meet my expectations.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Took my car to tire plus for a check engine light. boy they saw me coming... they quoted me some ridiculous prices on work that I didnt need. I took it to cross creek auto and the mechanic which i will never forget his name Pete was very kind, helpful, and honest. after taking his time checking the codes he was able to repair my car for half the cost. my car runs great and the engine light never came on again. thank you Pete. If you want a good honest mechanic I highly recommend that you go to cross creek .

5
★★★★★

Took my car to tire plus for a check engine light. boy they saw me coming... they quoted me some ridiculous prices on work that I didnt need. I took it to cross creek auto and the mechanic which i will never forget his name Pete was very kind, helpful, and honest. after taking his time checking the codes he was able to repair my car for half the cost. my car runs great and the engine light never came on again. thank you Pete. If you want a good honest mechanic I highly recommend that you go to cross creek .

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Early experiences good, lately very poor.

Pros:
Low quotes
Don't recommend fixing everything like the dealers

Cons:
Poor supplier. Many parts are reported as incorrect or defective, causing delays in delivering back vehicle.

Can be easily stumped by complex problems. Last time, my car was in the shop for almost a week and then given up on. The next shop took three more workdays and (so far) the car is running well. But they also had to redo most of Cross Creek's work.

2
★★☆☆☆

Early experiences good, lately very poor.

Pros:
Low quotes
Don't recommend fixing everything like the dealers

Cons:
Poor supplier. Many parts are reported as incorrect or defective, causing delays in delivering back vehicle.

Can be easily stumped by complex problems. Last time, my car was in the shop for almost a week and then given up on. The next shop took three more workdays and (so far) the car is running well. But they also had to redo most of Cross Creek's work.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I took my car here because they quoted the lowest prices after calling around to different shops. They seemed knowledgeable and friendly but a few weeks later I developed problems with 2 seperate issues I thought I had repaired by them I took the car to 2 shops to get a second opinion and both stated it was most likely related to cross creek auto repair doing an improper install. When I had the car repaired the shop confirmed that the damages were related to the previous "repairs". they had used silicone instead of the o-ring to put the AC tubing back in place and had contaminated the system. And they also screwed up on the CV joints which I had to redo. I ended up spending a lot more money then I should have if I would have gone to a reputable shop.

1
★☆☆☆☆

I took my car here because they quoted the lowest prices after calling around to different shops. They seemed knowledgeable and friendly but a few weeks later I developed problems with 2 seperate issues I thought I had repaired by them I took the car to 2 shops to get a second opinion and both stated it was most likely related to cross creek auto repair doing an improper install. When I had the car repaired the shop confirmed that the damages were related to the previous "repairs". they had used silicone instead of the o-ring to put the AC tubing back in place and had contaminated the system. And they also screwed up on the CV joints which I had to redo. I ended up spending a lot more money then I should have if I would have gone to a reputable shop.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had many quotes on my dodge truck. Cross Creek Auto Service was by far the fairest price. They completed the work as promised at the price quoted. It was a great experience, I highly recommend this service shop.

5
★★★★★

I had many quotes on my dodge truck. Cross Creek Auto Service was by far the fairest price. They completed the work as promised at the price quoted. It was a great experience, I highly recommend this service shop.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

I was not happy with the performance and service Cross Creek has done. They try to sell you a job that is not needed and rip you off. I will never go here again.

1
★☆☆☆☆

I was not happy with the performance and service Cross Creek has done. They try to sell you a job that is not needed and rip you off. I will never go here again.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

These guys are horrible!!! Don't ever go to this place, you will regret!!! Everytime I go there, they try to over-charge me even with an estimated quote. They lie to you about the length of repair time and takes forever to finish their job. The owner is totally dishonest and tries to rip you off!!! I went to this place couple of times due to convenience, but I will never go to this place again.

1
★☆☆☆☆

These guys are horrible!!! Don't ever go to this place, you will regret!!! Everytime I go there, they try to over-charge me even with an estimated quote. They lie to you about the length of repair time and takes forever to finish their job. The owner is totally dishonest and tries to rip you off!!! I went to this place couple of times due to convenience, but I will never go to this place again.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I agree that Cross Creek auto is horrible. The first few experiences were great and I thought these guys could be trusted. I made the mistake a having a radiator replaced and three weeks later my car over heated. I took the car in to have it looked at again and these guys wanted to charge me a ridiculous amount of money to have it fixed for different issues that seemed connected to the radiator. I declined and spent $100 just to have a diagnostic and they did not replace the screws on the engine, put the spark plugs back in and basically not give me the car as they received it. I would like to add my car was not brand new and this may have happened anyway in the end. I just feel a horrible job was done when the radiator was replaced that cause these subsequent problems.

1
★☆☆☆☆

I agree that Cross Creek auto is horrible. The first few experiences were great and I thought these guys could be trusted. I made the mistake a having a radiator replaced and three weeks later my car over heated. I took the car in to have it looked at again and these guys wanted to charge me a ridiculous amount of money to have it fixed for different issues that seemed connected to the radiator. I declined and spent $100 just to have a diagnostic and they did not replace the screws on the engine, put the spark plugs back in and basically not give me the car as they received it. I would like to add my car was not brand new and this may have happened anyway in the end. I just feel a horrible job was done when the radiator was replaced that cause these subsequent problems.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

Took my car here twice I was impressed with them the first time and felt like they were knowledgeable and honest, the second time I took my car they forgot to put bolts back into the CV joint area and it sounded really bad, I guess they did not test drive it, I had to take it back and they apologized and quickly put the bolts on. a month later the CV joint went bad and I decided to have my dad help me change it when we went to break the bolts loose the bolts they had put back on were cranked so hard the 3/4 impact was not able to take them out and it required us using a breaker bar and 10 foot metal pole for leverage which we both bounced up and down on until they came loose. I am quite sure there incompetence in knowning that the bolts should have been tightened to 80 foot pounds torque result in damge to the cv joint. they also use parts which are cheaper and not of the same quality of factory parts.

1
★☆☆☆☆

Took my car here twice I was impressed with them the first time and felt like they were knowledgeable and honest, the second time I took my car they forgot to put bolts back into the CV joint area and it sounded really bad, I guess they did not test drive it, I had to take it back and they apologized and quickly put the bolts on. a month later the CV joint went bad and I decided to have my dad help me change it when we went to break the bolts loose the bolts they had put back on were cranked so hard the 3/4 impact was not able to take them out and it required us using a breaker bar and 10 foot metal pole for leverage which we both bounced up and down on until they came loose. I am quite sure there incompetence in knowning that the bolts should have been tightened to 80 foot pounds torque result in damge to the cv joint. they also use parts which are cheaper and not of the same quality of factory parts.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I highly recommend taking your car to this place. Whatever the make, model or year, give these guys a chance to prove to you what they proved to me. Excellent diagnosis, customer service and very fast repair service. They repair your problem without jacking up the price on frivolous charges.

Probably the only place I've ever taken my car where the labor rates are cheaper than the parts.

5
★★★★★

I highly recommend taking your car to this place. Whatever the make, model or year, give these guys a chance to prove to you what they proved to me. Excellent diagnosis, customer service and very fast repair service. They repair your problem without jacking up the price on frivolous charges.

Probably the only place I've ever taken my car where the labor rates are cheaper than the parts.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

Cross Creek Auto Center is the only place I take my car. The service that I receive is one of a kind. Eli, the owner of the business will make sure that your car is fixed for the best price and will work with you if it is a costly repair. There have been many times that he has done repairs for only the cost of the part. I have seen him do this for many people. He always fixes my car perfectly, and unlike other places, I don't find that there is "suddenly" another problem when it comes out of the shop. I highly recommend Cross Creek Auto if you run into car problems.

PROS: Excellent Customer Service, quick repairs
CONS:

4
★★★★☆

Cross Creek Auto Center is the only place I take my car. The service that I receive is one of a kind. Eli, the owner of the business will make sure that your car is fixed for the best price and will work with you if it is a costly repair. There have been many times that he has done repairs for only the cost of the part. I have seen him do this for many people. He always fixes my car perfectly, and unlike other places, I don't find that there is "suddenly" another problem when it comes out of the shop. I highly recommend Cross Creek Auto if you run into car problems.

PROS: Excellent Customer Service, quick repairs
CONS:

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

.

We recently had the transmission go out of our car and we took it to the cross creek auto center and are very pleased we did. We got quality work and service at a reasonable price. The mechanics are very helpful and knowledgeable and got our car fixed in no time at all. Highly reccommend to everyone

PROS: Knowledgeable and affordable
CONS:

5
★★★★★

We recently had the transmission go out of our car and we took it to the cross creek auto center and are very pleased we did. We got quality work and service at a reasonable price. The mechanics are very helpful and knowledgeable and got our car fixed in no time at all. Highly reccommend to everyone

PROS: Knowledgeable and affordable
CONS:

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

This auto center is by far one of the best repair shops that I have encountered while living in Florida. They are friendly, helpful, informative and aim to please their customers. I have had the need to use their services for my vehicle on several occasions and each and every time I can honestly say that their team of mechanics and the level ofservice they provided were top notch! I highly recommend this establishment to any and all who may just need a smaller service such as replacing a brake light, and anything in between to a large scale transmission repair.

4
★★★★☆

This auto center is by far one of the best repair shops that I have encountered while living in Florida. They are friendly, helpful, informative and aim to please their customers. I have had the need to use their services for my vehicle on several occasions and each and every time I can honestly say that their team of mechanics and the level ofservice they provided were top notch! I highly recommend this establishment to any and all who may just need a smaller service such as replacing a brake light, and anything in between to a large scale transmission repair.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used Cross Creek Auto Service, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review