Cloud 9 Spa Salon

★★★★☆
  • 6500 SW Archer Rd

    Gainesville, FL 32608

    Map & Directions
  • 352-335-9920

About Cloud 9 Spa Salon

Hours
Mon 1pm-6pm, Tue-Sat 10am-8pm
4.0833 12
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Cloud 9 Spa Salon in Gainesville, Florida has never had service fees, dormancy fees or declining balance fees associated with our gift certificate program. Also, our gift certificates do not expire. There are other Cloud 9s across the country. Those businesses have no affiliation with our location. We even have an online purchase option that allows you to instantly print or email our certificates (which also have no fees or expirations). People find our gift certificates the perfect gift for these very reasons. Saeed's review does not accurately reflect the true policy regarding our gift certificates.

5
★★★★★

Cloud 9 Spa Salon in Gainesville, Florida has never had service fees, dormancy fees or declining balance fees associated with our gift certificate program. Also, our gift certificates do not expire. There are other Cloud 9s across the country. Those businesses have no affiliation with our location. We even have an online purchase option that allows you to instantly print or email our certificates (which also have no fees or expirations). People find our gift certificates the perfect gift for these very reasons. Saeed's review does not accurately reflect the true policy regarding our gift certificates.

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I purchased a gift card for my wife a long time ago knowing she wouldn't be able to use it right away due to us having a new baby. When she called them to discuss her time frame of use they explained that every year that goes by you loose something like 10-15 dollars but that they would honor the gift card. She called them a couple of days ago ready to make a visit and inquired what the balance on the gift card was. They placed her on hold for several minutes and came back on the phone and stated that they are not going to honor the gift card and stated that they removed the balance from it. Cloud 9 STOLE $75.00 from me. It's outright theft on their side. Even if they tried to offer her something I would have been pleased, but they were blunt and uncaring about it. Do yourselves a favor and avoid this business. While they make look "pretty" on the outside it certainly doesn't reflect their morale on the inside.

1
★☆☆☆☆

I purchased a gift card for my wife a long time ago knowing she wouldn't be able to use it right away due to us having a new baby. When she called them to discuss her time frame of use they explained that every year that goes by you loose something like 10-15 dollars but that they would honor the gift card. She called them a couple of days ago ready to make a visit and inquired what the balance on the gift card was. They placed her on hold for several minutes and came back on the phone and stated that they are not going to honor the gift card and stated that they removed the balance from it. Cloud 9 STOLE $75.00 from me. It's outright theft on their side. Even if they tried to offer her something I would have been pleased, but they were blunt and uncaring about it. Do yourselves a favor and avoid this business. While they make look "pretty" on the outside it certainly doesn't reflect their morale on the inside.

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I've been to Cloud 9 several times for nail treatments and I always leave feeling wonderful and refreshed. From their aroma bar to the warm neck wraps to the paraffin dip and the skilled staff Cloud 9 truly is a great experience!

5
★★★★★

I've been to Cloud 9 several times for nail treatments and I always leave feeling wonderful and refreshed. From their aroma bar to the warm neck wraps to the paraffin dip and the skilled staff Cloud 9 truly is a great experience!

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Got a gift certificate to Cloud 9 last mothers day and had never been to a spa before. So glad I finally did. I didnt realize how much tension I was carrying around in my shoulders and neck, but that hot stone massage and hot stone facial left me feeling like a wet noodle (in a good way) THe place is very clean and smells good. The people that worked there all seemed really nice and not at all snooty like I imagined. I will put in for another mothers day gift certificate there for sure and might like to try some of the other things they have, like a pedicure. I got showed around and that place is huge. So was my robe, by the way, maybe next time will ask for a smaller one!

5
★★★★★

Got a gift certificate to Cloud 9 last mothers day and had never been to a spa before. So glad I finally did. I didnt realize how much tension I was carrying around in my shoulders and neck, but that hot stone massage and hot stone facial left me feeling like a wet noodle (in a good way) THe place is very clean and smells good. The people that worked there all seemed really nice and not at all snooty like I imagined. I will put in for another mothers day gift certificate there for sure and might like to try some of the other things they have, like a pedicure. I got showed around and that place is huge. So was my robe, by the way, maybe next time will ask for a smaller one!

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I had completely destroyed my upper back with stress. Kaitlyn did an amazing job working out all the knots. When I went in I could barely stand up straight without feeling the ache, but when I left I was in heaven.Not the mention the place is fabulously decorated and well kept. Very clean. I will definitely be back

5
★★★★★

I had completely destroyed my upper back with stress. Kaitlyn did an amazing job working out all the knots. When I went in I could barely stand up straight without feeling the ache, but when I left I was in heaven.Not the mention the place is fabulously decorated and well kept. Very clean. I will definitely be back

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For $60 I got a regular pedicure (includes extra $5 for french)

The massage was minimal

My french style polish was smeared (not by me but by the manicurist) and started to chip almost immediately

There was still dirt under my toe nails

None of the dry skin around my toes was removed

I felt that the manicurist was inexperienced

I am upset that I paid $60 for someone to "practice" on me

1
★☆☆☆☆

For $60 I got a regular pedicure (includes extra $5 for french)

The massage was minimal

My french style polish was smeared (not by me but by the manicurist) and started to chip almost immediately

There was still dirt under my toe nails

None of the dry skin around my toes was removed

I felt that the manicurist was inexperienced

I am upset that I paid $60 for someone to "practice" on me

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2 out of 2 people found this review helpful.

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I have been to spas all over the place--New York, Vegas, Miami, Thailand, Hawaii--and this spa is certainly comparable. It is always a pleasure to visit Cloud 9. Heated treatment tables, great quality products, quiet and clean atmosphere, and a courteous, friendly, and professional staff. The bikini waxing is excellent, they use a chamomile wax that is very soothing. The body scrub treatments are extremely relaxing and your skin is left soft and smooth. The only drawback is that the spa waiting area before you get your treatments can get a bit noisy and crowded on busier days, and it is also a co-ed waiting area, which could be uncomfortable for some people. But, the prices are reasonable and you can usually schedule an appointment pretty quickly. Overall, the spa provides you with a very good experience!

2
★★★★★

I have been to spas all over the place--New York, Vegas, Miami, Thailand, Hawaii--and this spa is certainly comparable. It is always a pleasure to visit Cloud 9. Heated treatment tables, great quality products, quiet and clean atmosphere, and a courteous, friendly, and professional staff. The bikini waxing is excellent, they use a chamomile wax that is very soothing. The body scrub treatments are extremely relaxing and your skin is left soft and smooth. The only drawback is that the spa waiting area before you get your treatments can get a bit noisy and crowded on busier days, and it is also a co-ed waiting area, which could be uncomfortable for some people. But, the prices are reasonable and you can usually schedule an appointment pretty quickly. Overall, the spa provides you with a very good experience!

Pros: Affordable, clean, relaxing atmosphere, good products

Cons: crowded waiting area, co-ed spa waiting area

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I wenbt here for the mint chocolate bath! What an experience. I jsut wanted to stay in that tub for ten years and not move! Getting ut was tough...but alas...a girl cannot soak forever!
They also have a variety of other services as well. really liked it! Great atmosphere!

5
★★★★★

I wenbt here for the mint chocolate bath! What an experience. I jsut wanted to stay in that tub for ten years and not move! Getting ut was tough...but alas...a girl cannot soak forever!
They also have a variety of other services as well. really liked it! Great atmosphere!

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0 out of 1 people found this review helpful.

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Your own locker awaiting you with a rob and sandals to fit your feet, a waiting room with tea, water, goodies and relaxation music playing. The therapists greets you by name and takes you to your room for you service. The rooms are small, quiet, dimly lit and so calming. I have gotten amazing massages, facials, baths and pedicures at Cloud 9 and highly recommend it if you need a retreat. I always leave feeling so good and refreshed.
The downsides? A little pricey and when you make an appointment you have to give your credit card number over the phone to hld your appointment every time.

4
★★★★☆

Your own locker awaiting you with a rob and sandals to fit your feet, a waiting room with tea, water, goodies and relaxation music playing. The therapists greets you by name and takes you to your room for you service. The rooms are small, quiet, dimly lit and so calming. I have gotten amazing massages, facials, baths and pedicures at Cloud 9 and highly recommend it if you need a retreat. I always leave feeling so good and refreshed.
The downsides? A little pricey and when you make an appointment you have to give your credit card number over the phone to hld your appointment every time.

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1 out of 1 people found this review helpful.

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I made an appointment for my friend and me for her birthday, I recommend you call IN ADVANCE to make a booking. We wanted to go on a weekend morning which I guess is the most popular time and had to wait for about two months for an opening for the two of us to go at the same time.

The staff are accommodating and professional. The changing rooms with private lockers for our belongings were clean and had a home-feel. We waited in nice bathrobes in the waiting room which had tea and snacks. The waiting room and private massage room were dimly lit, had extremely relaxing soft music and waterfall/nature/relaxation paintings on the walls.

There is free parking in front of the complex, very convenient.

4
★★★★☆

I made an appointment for my friend and me for her birthday, I recommend you call IN ADVANCE to make a booking. We wanted to go on a weekend morning which I guess is the most popular time and had to wait for about two months for an opening for the two of us to go at the same time.

The staff are accommodating and professional. The changing rooms with private lockers for our belongings were clean and had a home-feel. We waited in nice bathrobes in the waiting room which had tea and snacks. The waiting room and private massage room were dimly lit, had extremely relaxing soft music and waterfall/nature/relaxation paintings on the walls.

There is free parking in front of the complex, very convenient.

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0 out of 1 people found this review helpful.

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I usually goto the chiropractor to get the kinks out of my bad back. But I decided to try a full back massage at Cloud 9. The moment I walked into the place, I knew it was professional and that I would be taken care of. I was right. After my massage, I was able to twist and turn my back like when I was a kid. Felt great and worth every penny.

PROS: Caters to your needs.
CONS: Schedule an appointment or you'll have to wait.

4
★★★★☆

I usually goto the chiropractor to get the kinks out of my bad back. But I decided to try a full back massage at Cloud 9. The moment I walked into the place, I knew it was professional and that I would be taken care of. I was right. After my massage, I was able to twist and turn my back like when I was a kid. Felt great and worth every penny.

PROS: Caters to your needs.
CONS: Schedule an appointment or you'll have to wait.

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0 out of 1 people found this review helpful.

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Moving from South Florida I was worried I would not find an ""elegant"" spa in Gainesville. Wow was I surprised when I found Cloud 9. It is, by far, the best spa I have ever visited! I went to country club's spas in S. FL but Cloud 9 beats them, too! The staff are great, atmosphere relaxing -- overall a wonderful place to go relax.

2
★★★★★

Moving from South Florida I was worried I would not find an ""elegant"" spa in Gainesville. Wow was I surprised when I found Cloud 9. It is, by far, the best spa I have ever visited! I went to country club's spas in S. FL but Cloud 9 beats them, too! The staff are great, atmosphere relaxing -- overall a wonderful place to go relax.

Pros: Variety of Services, Cleanliness, Knowledgeable staff

Message from Cloud 9 Spa Salon

Gainesville's Award-Winning Sanctuary for Stress-Relief invites you to step inside Cloud 9 and leave the world behind for a while....

More about Cloud 9 Spa Salon

Massage, Hot Stone Services, Facials, Manicures, Pedicures, Spa Bath & Body Treatments, Precision Waxing, Makeovers, Custom Spray Tanning, Eyelash Extensions, Hair Design,Cuts & Color, Shared Service Suite, Gift Cards & Gift Boutique

 

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