Simoneaux Boot & Shoe Repair

★★☆☆☆
  • 6707 Plantation Rd Ste B2 Suite B2

    Pensacola, FL 32504

    Map & Directions
  • 850-474-0344

About Simoneaux Boot & Shoe Repair

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Personal Services

Personal Services
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I have had horrible experiences in this store and have witnessed the abuse of customers. Unfortunately, for a while this was the only shoe repair place in town. They actually had a sign up for their customers that said "Be nice or leave." Their attitude mirrors that sign. As for the quality of their work, I had two different pairs of shoes repaired at this business. One lasted less than a season and the others fell apart after I wore them once. Do not waste your time or money - these people do not take pride in their work.

1
★☆☆☆☆

I have had horrible experiences in this store and have witnessed the abuse of customers. Unfortunately, for a while this was the only shoe repair place in town. They actually had a sign up for their customers that said "Be nice or leave." Their attitude mirrors that sign. As for the quality of their work, I had two different pairs of shoes repaired at this business. One lasted less than a season and the others fell apart after I wore them once. Do not waste your time or money - these people do not take pride in their work.

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Dropped off my Prada boots to get the calves stretched. I paid when I dropped them off. The owner said come back for the boots in four days. I came back on the fourth day; at first they could not find the boots. They finally found them and gave them to me. The boots had not been touched since I dropped them off. The owner told me that he had a lot of work to do, and said I could come back for the boots in a week. I told him I would not be leaving my boots at his store and asked for a refund. He got mad and told me he had 15 other pairs of boots to stretch and couldn't help it if he didn't get to work on mine. The store could have called me and told me that the job would take longer, but instead the owner got mad and snotty with me. I will send the boots back to Italy to get stretched before I use this business again.

1
★☆☆☆☆

Dropped off my Prada boots to get the calves stretched. I paid when I dropped them off. The owner said come back for the boots in four days. I came back on the fourth day; at first they could not find the boots. They finally found them and gave them to me. The boots had not been touched since I dropped them off. The owner told me that he had a lot of work to do, and said I could come back for the boots in a week. I told him I would not be leaving my boots at his store and asked for a refund. He got mad and told me he had 15 other pairs of boots to stretch and couldn't help it if he didn't get to work on mine. The store could have called me and told me that the job would take longer, but instead the owner got mad and snotty with me. I will send the boots back to Italy to get stretched before I use this business again.

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I took me my tap dancin shoes to this here place and I wuz so happy how they were I put'em on and danced rite out the door! Jimbo, the owner sed he fixed'em up hisself. He must of spent lots a time cuaze there wuz lots a glues evry wear. I gots my Cockrun jumpin boots still yet from the Army and Im a gonna tke to here so as he can fix up reel nice like!

5
★★★★★

I took me my tap dancin shoes to this here place and I wuz so happy how they were I put'em on and danced rite out the door! Jimbo, the owner sed he fixed'em up hisself. He must of spent lots a time cuaze there wuz lots a glues evry wear. I gots my Cockrun jumpin boots still yet from the Army and Im a gonna tke to here so as he can fix up reel nice like!

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I brought in 2 pairs of sandals to have the foot beds repaired and they left hardened glue where the sides of my feet rest in the shoe that would cause tremendous discomfort to my feet. There was also a large spot in the one sandal that was left unrepaired. While I was still in the store I decided to try the sandals on just to see how that hardened glue would affect my feet.. When I looked up at the man in charge (who I found out to be the owner) I just shook my head back and forth as if to say , no, this is not very good and he mimicked me by shaking his head back and forth with a smirk on his face! So I walked over to him with the sandals, put them down on the counter and told him I was not happy with the so called repair( that he made me pre-pay for) and one of the sandals was left partially unrepaired. He took the sandal and said in a loud voice, "I saw you walking around in these!" I told him I was NOT walking around in them, I only stood there and tried them on! He insisted that I was walking around in them...Well...DUH! What if I was? (Even though I was NOT) They are shoes after all! Did he think I brought them there for repair so I could just LOOK at them and NOT WALK in them? He then took the sandal that was partially un repaired, squirted some glue in that area, slammed the sandal down on the counter in front of me and said, "here, I'm done with you, goodbye!" I was totally horrified! I left there shaking and in tears having been accused, verbally abused and humiliated. I would never use this place of business again and would NEVER recommend it to anyone else!

1
★☆☆☆☆

I brought in 2 pairs of sandals to have the foot beds repaired and they left hardened glue where the sides of my feet rest in the shoe that would cause tremendous discomfort to my feet. There was also a large spot in the one sandal that was left unrepaired. While I was still in the store I decided to try the sandals on just to see how that hardened glue would affect my feet.. When I looked up at the man in charge (who I found out to be the owner) I just shook my head back and forth as if to say , no, this is not very good and he mimicked me by shaking his head back and forth with a smirk on his face! So I walked over to him with the sandals, put them down on the counter and told him I was not happy with the so called repair( that he made me pre-pay for) and one of the sandals was left partially unrepaired. He took the sandal and said in a loud voice, "I saw you walking around in these!" I told him I was NOT walking around in them, I only stood there and tried them on! He insisted that I was walking around in them...Well...DUH! What if I was? (Even though I was NOT) They are shoes after all! Did he think I brought them there for repair so I could just LOOK at them and NOT WALK in them? He then took the sandal that was partially un repaired, squirted some glue in that area, slammed the sandal down on the counter in front of me and said, "here, I'm done with you, goodbye!" I was totally horrified! I left there shaking and in tears having been accused, verbally abused and humiliated. I would never use this place of business again and would NEVER recommend it to anyone else!

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