D & W Cafe

★★★☆☆

About D & W Cafe

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Food

Food
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RUDE Waitress!??
Today I went for the last time to D & W Cafe in Crestview, Florida on Highway 90 for breakfast. I had been going there for about a month or two, thinking I found a great place to enjoy breakfast and relax. Unfortunately service is not what it used to be. Our waitress stuck her nose where it did not belong in our conversation. My friend talked about my wanting to be a restaurant reviewer because of my love of food and going to eat at various establishments. When our waitress came to our table she heard her talking about this, I had not said a word to her, she just blurted out loudly "NO WONDER YOUR SUCH A PAIN IN THE ASS!" "YOUR ONE OF THOSE PEOPLE THAT GO AROUND TO RYANS, APPLEBEEs AND OTHER PLACES AND DO A REVIEW ON THEM!" She went on to make accusations and comments about what a difficult customer I am. I was stunned. I am not a restaurant reviewer, just a wanna be restaurant reviewer, ESPECIALLY NOW! She went on to state that she knew from the 2nd time I came in there I was a pain. I was confused by this because I sit there quietly, drink my coffee, read, until ready to order my food. All I want is a place that makes you feel welcome. That is why I PAY to go there. On one of my last visits, the milk was sour in the coffee creamer. They gave me another and it was sour too. I have asked for food from the previous diner to be wiped off the plastic table cover that I am sitting against. It is not too much to ask for a clean table and unspoiled food! I understand they want a turnover, they work for tips. This server had no right treating me the way she did. I told her when I went in there the first time what my routine was, that I was looking for some place that was comfortable, had good food and a filled coffee cup and like to take my time before ordering my food. They welcomed me with open arms until they decided otherwise. I will never recommend D & W and am very sorry it had to come to that. My friends were shocked at how the woman spoke to me and they will NEVER go back there again. I am retired military and am very sad I was treated this way by a woman that did not feel it was neccessary to treat a customer right. It was like a slap in the face to me. I served my country, I deserve better than that. She said she was allowed to say anything she wanted to a customer, that is why she liked her job, why she liked working there. I have three witnesses to that fact and probably many more since she spoke so loudly. I was completely shocked at what she said, but I held my tongue and said nothing to her, only speaking to a more reasonable individual at the restaurant. My friend on the other hand let her know exactly what she thought. On top of it all was the fact that we had two small children with us that she did not need to curse in front of them, that was very wrong. My friend was HIGHLY upset and wanted to speak to the manager or owner that would not come out to speak to her. The woman that she did speak to said I can be replaced by another customer. So the next time you want to go to this place to eat, I hope you will think of me, the retired Air Force person and go somewhere a heck of a lot friendlier!
Thanks for listening folks.

1
★☆☆☆☆

RUDE Waitress!??
Today I went for the last time to D & W Cafe in Crestview, Florida on Highway 90 for breakfast. I had been going there for about a month or two, thinking I found a great place to enjoy breakfast and relax. Unfortunately service is not what it used to be. Our waitress stuck her nose where it did not belong in our conversation. My friend talked about my wanting to be a restaurant reviewer because of my love of food and going to eat at various establishments. When our waitress came to our table she heard her talking about this, I had not said a word to her, she just blurted out loudly "NO WONDER YOUR SUCH A PAIN IN THE ASS!" "YOUR ONE OF THOSE PEOPLE THAT GO AROUND TO RYANS, APPLEBEEs AND OTHER PLACES AND DO A REVIEW ON THEM!" She went on to make accusations and comments about what a difficult customer I am. I was stunned. I am not a restaurant reviewer, just a wanna be restaurant reviewer, ESPECIALLY NOW! She went on to state that she knew from the 2nd time I came in there I was a pain. I was confused by this because I sit there quietly, drink my coffee, read, until ready to order my food. All I want is a place that makes you feel welcome. That is why I PAY to go there. On one of my last visits, the milk was sour in the coffee creamer. They gave me another and it was sour too. I have asked for food from the previous diner to be wiped off the plastic table cover that I am sitting against. It is not too much to ask for a clean table and unspoiled food! I understand they want a turnover, they work for tips. This server had no right treating me the way she did. I told her when I went in there the first time what my routine was, that I was looking for some place that was comfortable, had good food and a filled coffee cup and like to take my time before ordering my food. They welcomed me with open arms until they decided otherwise. I will never recommend D & W and am very sorry it had to come to that. My friends were shocked at how the woman spoke to me and they will NEVER go back there again. I am retired military and am very sad I was treated this way by a woman that did not feel it was neccessary to treat a customer right. It was like a slap in the face to me. I served my country, I deserve better than that. She said she was allowed to say anything she wanted to a customer, that is why she liked her job, why she liked working there. I have three witnesses to that fact and probably many more since she spoke so loudly. I was completely shocked at what she said, but I held my tongue and said nothing to her, only speaking to a more reasonable individual at the restaurant. My friend on the other hand let her know exactly what she thought. On top of it all was the fact that we had two small children with us that she did not need to curse in front of them, that was very wrong. My friend was HIGHLY upset and wanted to speak to the manager or owner that would not come out to speak to her. The woman that she did speak to said I can be replaced by another customer. So the next time you want to go to this place to eat, I hope you will think of me, the retired Air Force person and go somewhere a heck of a lot friendlier!
Thanks for listening folks.

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.

D & W is now bigger and better. They are now located where the old Coach 'N Four was located on Highway 90. The servers are wonderful and very friendly. You couldn't ask for a better breakfast, lunch or dinner. It seems they take pride in what they do. Very reasonably priced.

4
★★★★☆

D & W is now bigger and better. They are now located where the old Coach 'N Four was located on Highway 90. The servers are wonderful and very friendly. You couldn't ask for a better breakfast, lunch or dinner. It seems they take pride in what they do. Very reasonably priced.

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