Cigarz At City Walk

★★★★☆
  • 6000 Universal Blvd Ste 740A

    Orlando, FL 32819

    Map & Directions
  • 407-370-2999

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4.0 3
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This the the worst customer service experience I have ever encountered. This place is full of low-life trash, including the bar-tending staff. I could not order two beers, since the idiot manager insisted in the rudest possible way, that he needed to "get a visual confirmation" that the other beer was for my wife. I politely explained that she had wandered to the stores next store, to check out some sun glasses and such. But that was no good for this putz, loser,who proceeded to be rude and start a scene.

I will find and phone the owner of this establishment, if one might be so generous enough to call it that. And tell him that he has hired an idiot to tend bar. This was the lamest customer service experience in my 40 some years of existence. Do yourself a huge favor, go to Downtown Disney Sosa Cigar Bar, or Corona Cigar on Sandlake Rd, and you will be treated as royalty instead of human filth and excrement. I will be letting Universal Studios upper management know what is going on in this place. Poor customer service, and possible drug dealing based on the "seediness" of the crowd there. The pycho bartender(who called himself the manager) made sure his friends were all taken care of, and hopped up, while ignoring other paying customers, like they were non-existent.

1
★☆☆☆☆

This the the worst customer service experience I have ever encountered. This place is full of low-life trash, including the bar-tending staff. I could not order two beers, since the idiot manager insisted in the rudest possible way, that he needed to "get a visual confirmation" that the other beer was for my wife. I politely explained that she had wandered to the stores next store, to check out some sun glasses and such. But that was no good for this putz, loser,who proceeded to be rude and start a scene.

I will find and phone the owner of this establishment, if one might be so generous enough to call it that. And tell him that he has hired an idiot to tend bar. This was the lamest customer service experience in my 40 some years of existence. Do yourself a huge favor, go to Downtown Disney Sosa Cigar Bar, or Corona Cigar on Sandlake Rd, and you will be treated as royalty instead of human filth and excrement. I will be letting Universal Studios upper management know what is going on in this place. Poor customer service, and possible drug dealing based on the "seediness" of the crowd there. The pycho bartender(who called himself the manager) made sure his friends were all taken care of, and hopped up, while ignoring other paying customers, like they were non-existent.

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.

This the the worst customer service experience I have ever encountered. This place is full of low-life trash, including the bar-tending staff. I could not order two beers, since the idiot manager insisted in the rudest possible way, that

3
★★★★★

This the the worst customer service experience I have ever encountered. This place is full of low-life trash, including the bar-tending staff. I could not order two beers, since the idiot manager insisted in the rudest possible way, that

.

This has to be one of the best cigar shops around, but not very convienent unless you are already at Universal Citywalk. This cigar shop has a large humidor with a huge selection of every kind of cigar you could want. They also have a bar area and tables if you want to smoke your new cigar right then and there. Nice reasonable prices and nice service by the knowledgable employees.

PROS: Large shop/ bar area
CONS: Not very convienent, unless you are already there

5
★★★★★

This has to be one of the best cigar shops around, but not very convienent unless you are already at Universal Citywalk. This cigar shop has a large humidor with a huge selection of every kind of cigar you could want. They also have a bar area and tables if you want to smoke your new cigar right then and there. Nice reasonable prices and nice service by the knowledgable employees.

PROS: Large shop/ bar area
CONS: Not very convienent, unless you are already there

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