Lane Spa

★★★★☆
Taking care of Palm Beach County's Beauty and Relaxation needs for the last 17 years, Trust our expertise and Pamper yourself.
26.8411 -80.0715
Map and Directions to Lane Spa

561-691-0104

11382 Prosperity Farms Rd 126

Palm Beach Gdns, FL

33410

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4.1765 17
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Reviews 1 - 17 of 17.
.

My experience at the Lane Spa this past weekend was phenomenal. I was greeted, by name immediately, making me feel very much at home. My masseuse addressed all of my problem areas and provided me with a wonderful massage, like usual I did not want to leave when the hour was up. After enjoying lemon-infused water I left the Lane Spa relaxed and de-stressed.

5
★★★★★

My experience at the Lane Spa this past weekend was phenomenal. I was greeted, by name immediately, making me feel very much at home. My masseuse addressed all of my problem areas and provided me with a wonderful massage, like usual I did not want to leave when the hour was up. After enjoying lemon-infused water I left the Lane Spa relaxed and de-stressed.

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I have been a guest at the Lane Spa for over 8 years. I am happy to say my experience has been an enjoyable one every time! From the minute you walk in and are greeted by the friendly staff until you leave relaxed, following a great massage!

5
★★★★★

I have been a guest at the Lane Spa for over 8 years. I am happy to say my experience has been an enjoyable one every time! From the minute you walk in and are greeted by the friendly staff until you leave relaxed, following a great massage!

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I could not have been happier, my masseuse was amazing beyond words!!! We will definitely be coming back! And I had the opportunity to meet the owner and she could not have been sweeter or more beautiful! Thanks again!

5
★★★★★

I could not have been happier, my masseuse was amazing beyond words!!! We will definitely be coming back! And I had the opportunity to meet the owner and she could not have been sweeter or more beautiful! Thanks again!

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I always have a great experience at The Lane Spa! Janeane is fantastic and always makes my skin look great. She has great advice and I'm always happy.

5
★★★★★

I always have a great experience at The Lane Spa! Janeane is fantastic and always makes my skin look great. She has great advice and I'm always happy.

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I always look forward to my monthly facials with Melissa! She's got good suggestions for me and is a delight to know. Donna G.

5
★★★★★

I always look forward to my monthly facials with Melissa! She's got good suggestions for me and is a delight to know. Donna G.

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My massage therapist was very skilled and professional. I loved the aromatherapy, the warm neck wrap and hot towels on the feet. My therapist was on time-no waiting. A lovely experience!

5
★★★★★

My massage therapist was very skilled and professional. I loved the aromatherapy, the warm neck wrap and hot towels on the feet. My therapist was on time-no waiting. A lovely experience!

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My wife, a loyal client of this spa, was running ten minutes late for an eyebrow wax appointment due to traffic. Out of courtesy, she called the spa to let them know. The person who answered the phone, and then the manager, were both very rude and said she would have to reschedule--even though she's been late before without a problen.

My wife said that she would not be coming back to The Lane Spa because of their rudeness and inflexibility, and the manager's EXACT RESPONSE was "Not a problem."

I don't understand three things: 1) why the staff of any establishment would actually argue against and try to prevent the return of a loyal customer who is certain to spend money; 2) why the staff of any establishment would think the loss of a consistent source of revenue, no matter how large or small, is "not a problem," and 3) why the staff of any establishment would smugly tell a departing customer that the loss of her business was ??not a problem.?

Staff members there clearly haven't noticed that the US economy isn't exactly thriving right now. I would think any business might be treated as valued business, but I guess they don't feel this way.

Plenty of far better and kinder businesses have gone under in recent years.

1
★☆☆☆☆

My wife, a loyal client of this spa, was running ten minutes late for an eyebrow wax appointment due to traffic. Out of courtesy, she called the spa to let them know. The person who answered the phone, and then the manager, were both very rude and said she would have to reschedule--even though she's been late before without a problen.

My wife said that she would not be coming back to The Lane Spa because of their rudeness and inflexibility, and the manager's EXACT RESPONSE was "Not a problem."

I don't understand three things: 1) why the staff of any establishment would actually argue against and try to prevent the return of a loyal customer who is certain to spend money; 2) why the staff of any establishment would think the loss of a consistent source of revenue, no matter how large or small, is "not a problem," and 3) why the staff of any establishment would smugly tell a departing customer that the loss of her business was ??not a problem.?

Staff members there clearly haven't noticed that the US economy isn't exactly thriving right now. I would think any business might be treated as valued business, but I guess they don't feel this way.

Plenty of far better and kinder businesses have gone under in recent years.

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.

I called and scheduled back to back massage and facial. When I made the appointment I told the receptionist I had coupons for both services and she said it would be OK to use both on the same day. However, after my appointment when it came time to pay for the services, I was told they would only honor one coupon. At the time I let it go, but now I really don't think that is a fair way to treat a customer who had been there as many times as I had. When I emailed the manager (someone named Jay anyway) he said he'd be more than happy to remove me from their system. Very nice, go ahead. I guess they make so much money that they don't care when one customer is unhappy. Thanks, but I'll find somewhere else to go.

1
★☆☆☆☆

I called and scheduled back to back massage and facial. When I made the appointment I told the receptionist I had coupons for both services and she said it would be OK to use both on the same day. However, after my appointment when it came time to pay for the services, I was told they would only honor one coupon. At the time I let it go, but now I really don't think that is a fair way to treat a customer who had been there as many times as I had. When I emailed the manager (someone named Jay anyway) he said he'd be more than happy to remove me from their system. Very nice, go ahead. I guess they make so much money that they don't care when one customer is unhappy. Thanks, but I'll find somewhere else to go.

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1 out of 1 people found this review helpful.

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Lane Spa has great products, especially for you skin! the service is great. They provide a wide variety for different skin types!

4
★★★★☆

Lane Spa has great products, especially for you skin! the service is great. They provide a wide variety for different skin types!

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Latest reviews from Citysearch.

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Though they are open until 7:00 p.m., they dont take appointments after 6:00 p.m. My wife and I carpool to/from work in Boca, so 6:00 p.m. is the latest she could have made it in. All she was getting was an eyebrow wax, which has only taken 10 minutes in the past. Also, due to our commute, shes had to come in a little bit late before (6:10ish), which has never been a problem.\n\nWe left work at 5:15 (early for us) so that we could make it to the appointment on time, but unfortunately, there was an accident on I-95 and we were running about 10 to 15 minutes late. Out of courtesy, my wife called the spa to let them know that we were running late. The person who answered the phone was Lauren, and she gave my wife a very snotty attitude and said that we would have to reschedule. Confused, my wife said that in the past we'd been able to show up a bit late, but Lauren's attitude only worsenedshe adopted a tone of very contrived, valley-girlish false sympathy and said there was nothing she could do.\n\nMy wife asked to speak to a manager. Chrystal then answered the phone. My wife presented our dilemma to her and asked if she might still be able to come in (only ten or fifteen minutes late, remember, during an hour when supposedly no appointments were scheduled), and Chrystal too gave her a nasty attitude, saying it wasn't her problem and that my wife would have to reschedule. My wife protested, pointing out that she was only running ten or so minutes late and that it hadn't been a problem in the past, but Chrystal didn't want to do anything at all about it.\n\nMy wife then said that she would not be coming back to The Lane Spa, and Chrystal's EXACT RESPONSE was ""Not a problem.""\n\nThis is the attitude they have there, apparently. My wife used to go there pretty regularly, since we live so closewe probably used to spend a thousand dollars there in any given year and now no longer will, but this is evidently ""not a problem.""\n\nI don't understand three things: 1) why the staff of any establishment would actually argue against and try to prevent the return of a loyal customer who is certain to spend money; 2) why the staff of any establishment would think the loss of a consistent source of revenue, no matter how large or small, is ""not a problem,"" and 3) why the staff of any establishment would smugly tell a departing customer that the loss of her business was not a problem.\n\nStaff members there, specifically Lauren and Chrystal, clearly haven't noticed that the US economy isn't exactly thriving right now. I would think any business might be treated as valued business, but I guess they don't feel this way. My guess is they dont value their jobs, either, since any owner in his or her right mind would fire such worthless employees on the spot upon learning of such poor representation of the company.\n\nPlenty of far better and kinder businesses have gone under in recent years. This place absolutely deserves to be closed.

1
★☆☆☆☆

Though they are open until 7:00 p.m., they dont take appointments after 6:00 p.m. My wife and I carpool to/from work in Boca, so 6:00 p.m. is the latest she could have made it in. All she was getting was an eyebrow wax, which has only taken 10 minutes in the past. Also, due to our commute, shes had to come in a little bit late before (6:10ish), which has never been a problem.\n\nWe left work at 5:15 (early for us) so that we could make it to the appointment on time, but unfortunately, there was an accident on I-95 and we were running about 10 to 15 minutes late. Out of courtesy, my wife called the spa to let them know that we were running late. The person who answered the phone was Lauren, and she gave my wife a very snotty attitude and said that we would have to reschedule. Confused, my wife said that in the past we'd been able to show up a bit late, but Lauren's attitude only worsenedshe adopted a tone of very contrived, valley-girlish false sympathy and said there was nothing she could do.\n\nMy wife asked to speak to a manager. Chrystal then answered the phone. My wife presented our dilemma to her and asked if she might still be able to come in (only ten or fifteen minutes late, remember, during an hour when supposedly no appointments were scheduled), and Chrystal too gave her a nasty attitude, saying it wasn't her problem and that my wife would have to reschedule. My wife protested, pointing out that she was only running ten or so minutes late and that it hadn't been a problem in the past, but Chrystal didn't want to do anything at all about it.\n\nMy wife then said that she would not be coming back to The Lane Spa, and Chrystal's EXACT RESPONSE was ""Not a problem.""\n\nThis is the attitude they have there, apparently. My wife used to go there pretty regularly, since we live so closewe probably used to spend a thousand dollars there in any given year and now no longer will, but this is evidently ""not a problem.""\n\nI don't understand three things: 1) why the staff of any establishment would actually argue against and try to prevent the return of a loyal customer who is certain to spend money; 2) why the staff of any establishment would think the loss of a consistent source of revenue, no matter how large or small, is ""not a problem,"" and 3) why the staff of any establishment would smugly tell a departing customer that the loss of her business was not a problem.\n\nStaff members there, specifically Lauren and Chrystal, clearly haven't noticed that the US economy isn't exactly thriving right now. I would think any business might be treated as valued business, but I guess they don't feel this way. My guess is they dont value their jobs, either, since any owner in his or her right mind would fire such worthless employees on the spot upon learning of such poor representation of the company.\n\nPlenty of far better and kinder businesses have gone under in recent years. This place absolutely deserves to be closed.

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Thankfully I found the Lane Spa on Citysearch recently-- LIFE IS GOOD!! \nBeautiful facilities, tons of spa services to choose from, I wouldn't go to any other day spa for a spa treatment. I had my favorite spa before I moved, but since I'm here in West Palm Beach for good, I'm dedicated to this place now!!

4
★★★★☆

Thankfully I found the Lane Spa on Citysearch recently-- LIFE IS GOOD!! \nBeautiful facilities, tons of spa services to choose from, I wouldn't go to any other day spa for a spa treatment. I had my favorite spa before I moved, but since I'm here in West Palm Beach for good, I'm dedicated to this place now!!

.

My experience at The Lane Spa is always relaxing and rejuvenating. Whether it's a mani/pedi or massage I leave feeling well cared for and pampered. The Lane Spa is a part of my weekly maintenance regimen to help keep up my busy lifestyle.

5
★★★★★

My experience at The Lane Spa is always relaxing and rejuvenating. Whether it's a mani/pedi or massage I leave feeling well cared for and pampered. The Lane Spa is a part of my weekly maintenance regimen to help keep up my busy lifestyle.

.

I had a swe-thai massage with Ashley and I am stretched, massaged, relaxed and relieved. Heaven on earth for 90 minutes.

5
★★★★★

I had a swe-thai massage with Ashley and I am stretched, massaged, relaxed and relieved. Heaven on earth for 90 minutes.

.

John Is the best! He always knows what to do with my hair. If I want it cut, he does the perfect style. If I want to color my hair, he always uses the right mix to give my hair beautiful color. I always get compliments on my hairstyle and color.

5
★★★★★

John Is the best! He always knows what to do with my hair. If I want it cut, he does the perfect style. If I want to color my hair, he always uses the right mix to give my hair beautiful color. I always get compliments on my hairstyle and color.

.

The Lane Spa is the greatest. Amazing variety of service, excellent beauty professionals, and a quiet environment. My absolute favorite spa in town. You cannot beat the prices for the quality of services. The pedicures are FANTASTIC- Regina is amazing. I have had a variety of treatments: nail services, massages, facials...and I have never had a bad experience. I can't stress the quality enough! Thank you Lane Spa!

5
★★★★★

The Lane Spa is the greatest. Amazing variety of service, excellent beauty professionals, and a quiet environment. My absolute favorite spa in town. You cannot beat the prices for the quality of services. The pedicures are FANTASTIC- Regina is amazing. I have had a variety of treatments: nail services, massages, facials...and I have never had a bad experience. I can't stress the quality enough! Thank you Lane Spa!

.

I've told Marcia for years I'm still here because the services are exceptional! I pay for excellent service, not decorative fluff! I've come many years and rarely have I been disappointed! I love and respect all who work here! Everyone gives 100%. Thank you.

5
★★★★★

I've told Marcia for years I'm still here because the services are exceptional! I pay for excellent service, not decorative fluff! I've come many years and rarely have I been disappointed! I love and respect all who work here! Everyone gives 100%. Thank you.

.

I love The Lane Spa! Everyone there is friendly, helpful, and knowledgeable of their products and services. The expert technicians are very helpful when choosing products to enhance your skin. I usually can get an appointment within a day of my desired time and often there are discount coupons online! I used to go to the Asian nail salons (before I discovered The Lane Spa) but my manicures would only last a day or two before chipping. Thank God for the excellent services The Lane Spa has to offer. I am finally getting good services and products for my hard-earned money!

5
★★★★★

I love The Lane Spa! Everyone there is friendly, helpful, and knowledgeable of their products and services. The expert technicians are very helpful when choosing products to enhance your skin. I usually can get an appointment within a day of my desired time and often there are discount coupons online! I used to go to the Asian nail salons (before I discovered The Lane Spa) but my manicures would only last a day or two before chipping. Thank God for the excellent services The Lane Spa has to offer. I am finally getting good services and products for my hard-earned money!