Gator City Taxi & Shuttle Svc

★★★★★
  • 5320 Springfield Blvd

    Jacksonville, FL 32208

    Map & Directions
  • 904-355-8294

About Gator City Taxi & Shuttle Svc

Transportation & Storage

Transportation & Storage
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DO NOT EVER USE THIS TAXI SERVICE EVER. I used this taxi service last night after the bar and dropped my $500 phone in the back. I called the cab service not even 2 minutes after he left. The phone got stolen. Dispatch "couldn't get a hold

3
★★★★★

DO NOT EVER USE THIS TAXI SERVICE EVER. I used this taxi service last night after the bar and dropped my $500 phone in the back. I called the cab service not even 2 minutes after he left. The phone got stolen. Dispatch "couldn't get a hold

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Taxi service charged my almost double than what it should have been. Took the scenic long way from airport, non English speaking driver acted like he didn't know area even with the GPS. What should have been 20 minutes took about 40

3
★★★★★

Taxi service charged my almost double than what it should have been. Took the scenic long way from airport, non English speaking driver acted like he didn't know area even with the GPS. What should have been 20 minutes took about 40

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A friend was brought to my place after a night of drinking and the driver was high and drunk. The level of irresponsibility displayed by this Gator City Taxi Driver is a very negative reflection on the business. \r
\r
If you are trying to

3
★★★★★

A friend was brought to my place after a night of drinking and the driver was high and drunk. The level of irresponsibility displayed by this Gator City Taxi Driver is a very negative reflection on the business. \r
\r
If you are trying to

.

Waited 2 1/2 hours for a return to our hotel with a baby! Don't waste your time or money!

3
★★★★★

Waited 2 1/2 hours for a return to our hotel with a baby! Don't waste your time or money!

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I rather drive my own car,insted of risking my Life riding one of your Taxi-s,No.4578 better start using his Turn signals,or you know what it good for,I will contact the safety Commision and have you people taken care of,there are lots of

3
★★★★★

I rather drive my own car,insted of risking my Life riding one of your Taxi-s,No.4578 better start using his Turn signals,or you know what it good for,I will contact the safety Commision and have you people taken care of,there are lots of

.

horrible and irresponsible staff at Gator Taxi shall never use this service again...after booking them 1hour in advance they say they can be late, they need window of 15 minutes , they suck they are not even sorry for the damage because

3
★★★★★

horrible and irresponsible staff at Gator Taxi shall never use this service again...after booking them 1hour in advance they say they can be late, they need window of 15 minutes , they suck they are not even sorry for the damage because

.

They are thieves and dishonest people!!! Charged me almost 100 dollars just to ride from the airport to NAS Jax. Sorta funny how NONE of the other cabs charge that much.

3
★★★★★

They are thieves and dishonest people!!! Charged me almost 100 dollars just to ride from the airport to NAS Jax. Sorta funny how NONE of the other cabs charge that much.

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hg\r

3
★★★★★

hg\r

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sad to hear that... well as a possible person to join those ranks lol i don't mind, a job is a job, i love to talk to people and interact ... idk i think the ADHD makes me a good fit haha, who knows, i hope to improve the experience, i

3
★★★★★

sad to hear that... well as a possible person to join those ranks lol i don't mind, a job is a job, i love to talk to people and interact ... idk i think the ADHD makes me a good fit haha, who knows, i hope to improve the experience, i

.

THEY ARE THIEVES!!! Arrived in Jacksonville, shuttle from airport to airport area hotel. Realized I forgotten some needed items and wanted a bottle of wine for later; so I called their service. The 1st driver WAS honest, talkative and

3
★★★★★

THEY ARE THIEVES!!! Arrived in Jacksonville, shuttle from airport to airport area hotel. Realized I forgotten some needed items and wanted a bottle of wine for later; so I called their service. The 1st driver WAS honest, talkative and

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I had to make 3 different trips in the same day. The first driver was nice, courteous and his car was clean. The ride didn't cost as much as I thought it would either. The 2nd driver picked me up from the grocery store. It was a really

3
★★★★★

I had to make 3 different trips in the same day. The first driver was nice, courteous and his car was clean. The ride didn't cost as much as I thought it would either. The 2nd driver picked me up from the grocery store. It was a really

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Sadly, a good number of the drivers I have had have absolutely NO customer service skills or professionalism. Probably stemming from the fact that the majority of them hate their jobs as Taxi drivers, but must pay their bills.

Times ARE

3
★★★★★

Sadly, a good number of the drivers I have had have absolutely NO customer service skills or professionalism. Probably stemming from the fact that the majority of them hate their jobs as Taxi drivers, but must pay their bills.

Times ARE

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Wish I could rate these guys lower than one star...\r
\r
On Friday, February 18, 2011, my wife and I requested the Omni Hotel in downtown Jacksonville to call a cab to take us the airport. Unfortunately, we ended up in a Gator City Taxi.

3
★★★★★

Wish I could rate these guys lower than one star...\r
\r
On Friday, February 18, 2011, my wife and I requested the Omni Hotel in downtown Jacksonville to call a cab to take us the airport. Unfortunately, we ended up in a Gator City Taxi.

.

This is the suckiest taxi service in the world

3
★★★★★

This is the suckiest taxi service in the world

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I use Gator City every month I travel back to home to Jacksonville International Airport. Their taxi stand is very convenient when I don't have a ride home.

On June 22 at around 5:00 p.m., I took a Gator City cab ride where the driver (a large, African American man with a strong accent) asked me (after we left the airport) that he wanted cash for the ride. I explained that I would pay the actual with my American Express and pay his tip in cash. He agreed.

Then for the next 36 minutes spoke on his cell phone (at the top of his lungs) to two different people (one he said was his pastor). He did not once concentrate on driving but talking incessantly on the phone.

When we were one minute away from reaching my destination, he hung up and put on soft music on the radio - Luckily my husband, who an attorney was at the destination when I arrived and I asked him (my husband) to retrieve my suitcase from the trunk of this taxi. I did not want this driver to drive off without my gathering my suitcase after I paid him for the fare.

When I gave the driver, my American Express card - he had no pen to write with ( I gave him mine to keep) and he gave me a handwritten receipt to sign with the amount, no date, no company name, no credit card information. He did scratch off on a carbon sheet my account number, not on the original sign sheet.
(Very shady).

The fare was $59.00 from JIA to Orange Park. I tipped him $7 because of the horrible experience.

I will never use Gator City again.

1
★★☆☆☆

I use Gator City every month I travel back to home to Jacksonville International Airport. Their taxi stand is very convenient when I don't have a ride home.

On June 22 at around 5:00 p.m., I took a Gator City cab ride where the driver (a large, African American man with a strong accent) asked me (after we left the airport) that he wanted cash for the ride. I explained that I would pay the actual with my American Express and pay his tip in cash. He agreed.

Then for the next 36 minutes spoke on his cell phone (at the top of his lungs) to two different people (one he said was his pastor). He did not once concentrate on driving but talking incessantly on the phone.

When we were one minute away from reaching my destination, he hung up and put on soft music on the radio - Luckily my husband, who an attorney was at the destination when I arrived and I asked him (my husband) to retrieve my suitcase from the trunk of this taxi. I did not want this driver to drive off without my gathering my suitcase after I paid him for the fare.

When I gave the driver, my American Express card - he had no pen to write with ( I gave him mine to keep) and he gave me a handwritten receipt to sign with the amount, no date, no company name, no credit card information. He did scratch off on a carbon sheet my account number, not on the original sign sheet.
(Very shady).

The fare was $59.00 from JIA to Orange Park. I tipped him $7 because of the horrible experience.

I will never use Gator City again.

Pros: Airport Access

Cons: Bad Driver - Distracted the Whole Ride To My Destination

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On Friday night, I was doing the responsible thing and not getting behind the wheel after I'd had a couple beers out with friends. I needed to get to a different bar nearer to my house where I was to meet my neighbor for a ride back to our neighborhood. I called a highly reviewed taxi service first, but their credit machine was down and I didn't have quite enough cash to get to where I was going six miles away. They gave me the number to "Yellow Cab" whose number is the same as this Gator City Taxi so I assume they are one in the same. I told the Gator dispatcher I would be using a card and he said that was fine. The taxi arrived in the timeframe quoted. The driver was a bit creepy and drove wildly. I told him I would be using a card and he was quite annoyed. I told him that his dispatcher said it was fine and he started going on and on about how they get charged to run credit cards (like that is my problem. HELLO THIS IS A BUSINESS.) I was upfront about the fact that I did not have enough cash to both pay for the ride and leave a tip, which I figured would make the guy glad that I wasn't being a jerk. Anyway, we got to the destination and he went and got the machine out of the trunk. He swiped my card twice and wrote me a receipt for the $14.08 plus $3 tip that I told him to give himself. The receipt clearly totaled $17.08. I wished him goodnight and went inside. This morning, Saturday, I checked my bank account and was shocked to see "JACKSONVILLE TRANSPORT $143.83" in my card holds. I immediately called and was told there was nothing they could do. The person I spoke with was VERY rude and acted annoyed with ME that I had the AUDACITY to call them when they overcharged me $126.75. He said call back Monday and maybe someone could help me. I then immediately called my bank and explained what happened, and THANK GOODNESS they are able to intercept these THIEVES and make sure that $17.08 is all they get. Also thank goodness I have my receipt which I have to fax to the bank, even though it doesn't even have the company name on it which is very suspicious to me. Hopefully this all works out. The bottom line is DO NOT use this company if you are paying with anything other than cash. And considering the other reviews, I'd say don't use them at all.

0
★☆☆☆☆

On Friday night, I was doing the responsible thing and not getting behind the wheel after I'd had a couple beers out with friends. I needed to get to a different bar nearer to my house where I was to meet my neighbor for a ride back to our neighborhood. I called a highly reviewed taxi service first, but their credit machine was down and I didn't have quite enough cash to get to where I was going six miles away. They gave me the number to "Yellow Cab" whose number is the same as this Gator City Taxi so I assume they are one in the same. I told the Gator dispatcher I would be using a card and he said that was fine. The taxi arrived in the timeframe quoted. The driver was a bit creepy and drove wildly. I told him I would be using a card and he was quite annoyed. I told him that his dispatcher said it was fine and he started going on and on about how they get charged to run credit cards (like that is my problem. HELLO THIS IS A BUSINESS.) I was upfront about the fact that I did not have enough cash to both pay for the ride and leave a tip, which I figured would make the guy glad that I wasn't being a jerk. Anyway, we got to the destination and he went and got the machine out of the trunk. He swiped my card twice and wrote me a receipt for the $14.08 plus $3 tip that I told him to give himself. The receipt clearly totaled $17.08. I wished him goodnight and went inside. This morning, Saturday, I checked my bank account and was shocked to see "JACKSONVILLE TRANSPORT $143.83" in my card holds. I immediately called and was told there was nothing they could do. The person I spoke with was VERY rude and acted annoyed with ME that I had the AUDACITY to call them when they overcharged me $126.75. He said call back Monday and maybe someone could help me. I then immediately called my bank and explained what happened, and THANK GOODNESS they are able to intercept these THIEVES and make sure that $17.08 is all they get. Also thank goodness I have my receipt which I have to fax to the bank, even though it doesn't even have the company name on it which is very suspicious to me. Hopefully this all works out. The bottom line is DO NOT use this company if you are paying with anything other than cash. And considering the other reviews, I'd say don't use them at all.

Pros: The guy didn't kill me.

Cons: Driver was creepy, STOLE $126.75 FROM ME.

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i walked out of K-Mart in Neptune Beach about to call for a cab becuz my car was broken, low and behold, there was a cab in the parking lot..i walked up to the guy as he was rollin his window down, first thing i noticed, is this guy had no teeth and his breath was astrocious...he asked me in his raspy voice "where the f##k you goin lady"? i told him i needed a ride to the shop which is only a mile away, he refused because he was on a long distance buisness call regarding his diamond mine...i asked again, because I had a child with, he said "look here lady, i dont give givva f@#k about you or your god damn kid" again, in his raspy voice....horrible, horrible service from this guy, BUT i have used Gator City before and never had any problems!

2
★★★★☆

i walked out of K-Mart in Neptune Beach about to call for a cab becuz my car was broken, low and behold, there was a cab in the parking lot..i walked up to the guy as he was rollin his window down, first thing i noticed, is this guy had no teeth and his breath was astrocious...he asked me in his raspy voice "where the f##k you goin lady"? i told him i needed a ride to the shop which is only a mile away, he refused because he was on a long distance buisness call regarding his diamond mine...i asked again, because I had a child with, he said "look here lady, i dont give givva f@#k about you or your god damn kid" again, in his raspy voice....horrible, horrible service from this guy, BUT i have used Gator City before and never had any problems!

Pros: have had good service before

Cons: horrible customer service from 1 bad driver

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My husband and I used this service after the Super Bowl and our drivers name was Ollie. I left my purse in the cab, which I realize was complete irresponsibility on my part, however, I would have thought Ollie would have turned it in to his office. No, he just went out and put 4 charges on my credit card immediately! I have filed a police report and spoke with a supervisor at Gator City Taxi, Reginald Henry, and he was useless. Everything was taken from me and will not be returned. This is a felony of fraud and when I go to the Shell station to review the survellence tapes, he will be charged and I will see that he and Gator City Taxi pays! DO NOT USE GATOR CITY TAXI! From the other reviews I have read, it seems like all they hire is a bunch of theiving, coniving people in the first place.

0
★☆☆☆☆

My husband and I used this service after the Super Bowl and our drivers name was Ollie. I left my purse in the cab, which I realize was complete irresponsibility on my part, however, I would have thought Ollie would have turned it in to his office. No, he just went out and put 4 charges on my credit card immediately! I have filed a police report and spoke with a supervisor at Gator City Taxi, Reginald Henry, and he was useless. Everything was taken from me and will not be returned. This is a felony of fraud and when I go to the Shell station to review the survellence tapes, he will be charged and I will see that he and Gator City Taxi pays! DO NOT USE GATOR CITY TAXI! From the other reviews I have read, it seems like all they hire is a bunch of theiving, coniving people in the first place.

Pros: Absolutely nothing!

Cons: The driver stole from me!

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One of the drivers(LP- J10JEN) that live in my complex(Coquina Bay), found my sons cell phone(in the complex) and demanded that I pay him before he would return it. I refuse to be hustled by a two bit, uneducated low life. I can get my son another phone for less than what he was asking for. Even after my son asked him, he still refused. Now that's an all time low for an adult to refuse a child their own property. Believe it or not, he has children. I hope he knows karma is a powerful thing.

0
★☆☆☆☆

One of the drivers(LP- J10JEN) that live in my complex(Coquina Bay), found my sons cell phone(in the complex) and demanded that I pay him before he would return it. I refuse to be hustled by a two bit, uneducated low life. I can get my son another phone for less than what he was asking for. Even after my son asked him, he still refused. Now that's an all time low for an adult to refuse a child their own property. Believe it or not, he has children. I hope he knows karma is a powerful thing.

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My first taxi experience and it was horrible. I called the night before to reserve my taxi for the next morning @ 6:30 a.m, so that i could be on time to work (which is 7 a.m), It takes me 10-15 minutes to get to work. So the morning comes and no taxi. I called at 7:40 a.m and they apologized, she stated it would be five minutes. Five minutes came and gone. I call the supervisor and he works to get this situation corrected. After several long calls and an hour later I am late for work and the taxi finally shows up at my door. And do I get a free taxi ride or even a discount NO!!!!!! - Does it stop there no! The vehicle is dirty and smells. I have absolutely no trust in this company and will advise everyone I know not to use their service.

5
★★★★★

My first taxi experience and it was horrible. I called the night before to reserve my taxi for the next morning @ 6:30 a.m, so that i could be on time to work (which is 7 a.m), It takes me 10-15 minutes to get to work. So the morning comes and no taxi. I called at 7:40 a.m and they apologized, she stated it would be five minutes. Five minutes came and gone. I call the supervisor and he works to get this situation corrected. After several long calls and an hour later I am late for work and the taxi finally shows up at my door. And do I get a free taxi ride or even a discount NO!!!!!! - Does it stop there no! The vehicle is dirty and smells. I have absolutely no trust in this company and will advise everyone I know not to use their service.

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this cab company is very fast in my opinion. i've used them twice and didn't have to wait over 15 minutes for them to arrive. other companies have taken MUCH longer. the cars are clean and the 2 drivers i've had were safe.

4
★★★★☆

this cab company is very fast in my opinion. i've used them twice and didn't have to wait over 15 minutes for them to arrive. other companies have taken MUCH longer. the cars are clean and the 2 drivers i've had were safe.

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