Eo Inn & Spa Orlando Hotels

★★★☆☆
  • 227 N Eola Drive

    Orlando, FL 32801

    Map & Directions
  • 866-215-6641

Personal Services

Personal Services
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I have a certificate given to me as a gift which was misplaced. Since when does a certificated that was paid for either in cash or a credit card expire? I could understand if you didn't pay face value for it, but that is not the case and I have the receipt. Seems very unscrupulous to not honor it because it has expired. Other companies will usually deduct a small portion over the months after a cerfiticate expires, but they will usually give you something because they WANT your business!!

1
★☆☆☆☆

I have a certificate given to me as a gift which was misplaced. Since when does a certificated that was paid for either in cash or a credit card expire? I could understand if you didn't pay face value for it, but that is not the case and I have the receipt. Seems very unscrupulous to not honor it because it has expired. Other companies will usually deduct a small portion over the months after a cerfiticate expires, but they will usually give you something because they WANT your business!!

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Business Response:

Our apologies Please give us a call. We usually try our hardest to work with you on the value. Our policy is that if was expired from last year, then it is still worth half of it's value. We apologize for any confusion regarding this issue.
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Well I took my fiance there for a couples massage because we were going to be in the area for dinner. Had a 5 pm appt, we arrived 15 mins prior & the door was locked! Called them from my cell phone & who ever answered wasnt on site & was trying to reach someone in the building. We ended up having to wait for a guest that was staying at the hotel to let us in. Then we get upstairs to the ""spa"" they take us to this room that looked like a garage/motel room. We were to get under a TOWEL not a blanket/sheet. The towel had stains all over it so I showed it to the massage therapist & he told me they all look pretty bad. Said the lotion stains the towels!! I cant believe they charge $180 to go there. It was such a horrible experience!!!!!!!!!!!!!!!

0
★☆☆☆☆

Well I took my fiance there for a couples massage because we were going to be in the area for dinner. Had a 5 pm appt, we arrived 15 mins prior & the door was locked! Called them from my cell phone & who ever answered wasnt on site & was trying to reach someone in the building. We ended up having to wait for a guest that was staying at the hotel to let us in. Then we get upstairs to the ""spa"" they take us to this room that looked like a garage/motel room. We were to get under a TOWEL not a blanket/sheet. The towel had stains all over it so I showed it to the massage therapist & he told me they all look pretty bad. Said the lotion stains the towels!! I cant believe they charge $180 to go there. It was such a horrible experience!!!!!!!!!!!!!!!

Pros: Downtown Location

Cons: Dirty

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Sure sign that this hotel/spa is getting bad word of mouth from many customers.

Need proof? See the previous review posted by a phony who calls himself "Joe."

Read between the lines, he's obviously of the managers or owners.

That's a nice, snarky little comment you made there, "Joe," (btw what's your real name??) about the customer whose gift certificate wasn't honored just because it had passed some kind of arbitrary one-month expiration date.

Here's a tip: you pretty much reveal yourself as an employee or worse, a principal or an owner/manager --- when you make transparent comments such as:
"The previous review was pretty funny to me though. I have gotten gift certificates from my partner every year and had no problem redeeming them in the year that they give you to use it. Seems like someone is playing the blame game. I couldnt blame the people or the services there for anything more than giving me a fantastic time... maybe next time she gets a gift, she'll use it in time ;) ".....

Another tip off: you capitalized the name of the restaurant, HUE... nobody capitalizes it except the losers who are on the inside

Take the money and run, Mr. Manager Man....

Enjoy looking yourself in the mirror.

PROs: Located in downtown Thornton Park/Orlando.

CONs: SNEAKY STAFF!!!!!

5
★★★★★

Sure sign that this hotel/spa is getting bad word of mouth from many customers.

Need proof? See the previous review posted by a phony who calls himself "Joe."

Read between the lines, he's obviously of the managers or owners.

That's a nice, snarky little comment you made there, "Joe," (btw what's your real name??) about the customer whose gift certificate wasn't honored just because it had passed some kind of arbitrary one-month expiration date.

Here's a tip: you pretty much reveal yourself as an employee or worse, a principal or an owner/manager --- when you make transparent comments such as:
"The previous review was pretty funny to me though. I have gotten gift certificates from my partner every year and had no problem redeeming them in the year that they give you to use it. Seems like someone is playing the blame game. I couldnt blame the people or the services there for anything more than giving me a fantastic time... maybe next time she gets a gift, she'll use it in time ;) ".....

Another tip off: you capitalized the name of the restaurant, HUE... nobody capitalizes it except the losers who are on the inside

Take the money and run, Mr. Manager Man....

Enjoy looking yourself in the mirror.

PROs: Located in downtown Thornton Park/Orlando.

CONs: SNEAKY STAFF!!!!!

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.

I absolutely loved this place. I have been there for the I love you package which suits the purpose for a local to come in and be pampered and have a room for a night. The room for a night, a certificate to HUE and a couples massage for $300 is phenomenal.

The previous review was pretty funny to me though. I have gotten gift certificates from my partner every year and had no problem redeeming them in the year that they give you to use it. Seems like someone is playing the blame game. I couldnt blame the people or the services there for anything more than giving me a fantastic time... maybe next time she gets a gift, she'll use it in time ;)

PROS: Packages, price, staff, and location
CONS: Limited availability

5
★★★★★

I absolutely loved this place. I have been there for the I love you package which suits the purpose for a local to come in and be pampered and have a room for a night. The room for a night, a certificate to HUE and a couples massage for $300 is phenomenal.

The previous review was pretty funny to me though. I have gotten gift certificates from my partner every year and had no problem redeeming them in the year that they give you to use it. Seems like someone is playing the blame game. I couldnt blame the people or the services there for anything more than giving me a fantastic time... maybe next time she gets a gift, she'll use it in time ;)

PROS: Packages, price, staff, and location
CONS: Limited availability

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.

I was given a gift certificate for the EO Spa and misplaced it when my daughter moved to another state. When I found it, it had expired by one month. They told me too bad, that I could not use this. This certificate was paid for in cash by a friend and I spoke to a manager and they didn't care. I don't understand how a cash certificate can expire!!! I believe that they are uncaring.

PROS:
CONS: Greedy

1
★☆☆☆☆

I was given a gift certificate for the EO Spa and misplaced it when my daughter moved to another state. When I found it, it had expired by one month. They told me too bad, that I could not use this. This certificate was paid for in cash by a friend and I spoke to a manager and they didn't care. I don't understand how a cash certificate can expire!!! I believe that they are uncaring.

PROS:
CONS: Greedy

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1 out of 1 people found this review helpful.

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Downtown Orlando is booming and staying here puts you right in touch with the new emerging scene. It's a starkly modern hotel next to a Panera's restaurant if you get hungry. The location is also right next door to Orlando's showcase Lake Eola, where you can walk, bicycle, or just hang out. Not cheap, by any means, but not hugely expensive either.

PROS: Small hotel in the heart of downtown Orlando
CONS: Not cheap

4
★★★★☆

Downtown Orlando is booming and staying here puts you right in touch with the new emerging scene. It's a starkly modern hotel next to a Panera's restaurant if you get hungry. The location is also right next door to Orlando's showcase Lake Eola, where you can walk, bicycle, or just hang out. Not cheap, by any means, but not hugely expensive either.

PROS: Small hotel in the heart of downtown Orlando
CONS: Not cheap

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0 out of 1 people found this review helpful.

Review Partner
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This spa is located in a bed and breakfast, so the ideal situation would be to stay overnight and enjoy the spa! I've been on several occasions, and service has always been exceptional. The ambiance is very relaxing. The only thing I

2
★★★★☆

This spa is located in a bed and breakfast, so the ideal situation would be to stay overnight and enjoy the spa! I've been on several occasions, and service has always been exceptional. The ambiance is very relaxing. The only thing I

More about Eo Inn & Spa Orlando Hotels

The perfect boutique hotel setting in downtown Orlando. The Eõ Inn & Spa is a small boutique hotel located downtown Orlando on the old-world brick streets of a charming area called Eola South. Situated on the southeast corner of Lake Eola Park, it is ju

 

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