Cool Advice

★☆☆☆☆
  • 3923 Lake Worth Rd Ste 106

    Lake Worth, FL 33461

    Map & Directions
  • 561-963-1860

About Cool Advice

Hours
Daily 7am-5pm

Automotive

Automotive
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I signed up for an annual service contract with Cool Advice which was to include a 15% Discount on "parts." Recently I was charged $138.00 (including my 15% discount) for a Dual Start capacitor that can be purchased at a retail level supplier for $26.00. I can understand a mark-up of 100-200% but approximately 500%? The 15% Discount is deceptive advertising in my opinion and completely unethical. When I questioned the owner (Marv) about it he became VERY rude and hung up the telephone on me. Do not use this contractor unless you do your research first.

0
★☆☆☆☆

I signed up for an annual service contract with Cool Advice which was to include a 15% Discount on "parts." Recently I was charged $138.00 (including my 15% discount) for a Dual Start capacitor that can be purchased at a retail level supplier for $26.00. I can understand a mark-up of 100-200% but approximately 500%? The 15% Discount is deceptive advertising in my opinion and completely unethical. When I questioned the owner (Marv) about it he became VERY rude and hung up the telephone on me. Do not use this contractor unless you do your research first.

Pros: Pleasant to deal with (at First)

Cons: Misleading Sales and Repair Practices. 500% parts mark-ups

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