Springlake Restaurant & Ice Cream Shoppe

★★☆☆☆

About Springlake Restaurant & Ice Cream Shoppe

Categories
  • Desserts

Food

Food
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2.0 3
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They are closed once again, nothing more to say.

It is sad that for whatever reason they can not keep thier doors open. Chef Al is yet another great chef out of work, Which ever restaurant snags him will reap the benefits greatly.

4
★★★★☆

They are closed once again, nothing more to say.

It is sad that for whatever reason they can not keep thier doors open. Chef Al is yet another great chef out of work, Which ever restaurant snags him will reap the benefits greatly.

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After a long time being closed (over one month) they have re-opened.
Glad to see that Chef Alfredo is back and better than ever, (thanks to our local paper;s letter to the editor) As he is the only reason why we ventured out there.
Seems like there are a ton of interior problems, you can see the help is not happy, you can over hear the complaints and rude comments that one woman in particular makes, not sure who she is as I have never seen her before. (we assume she is new managment??)

Either way if they plan on staying open and doing any kind of good business in our slow season they better make some changes fast. We over heard a couple waitresses the other night when we walked around the building after getting pizza complaining about not even getting paid! They must get their act together and find some respectful and experienced management.

I can say they are not long for this world as is, the food may be good, but the stress and overall mood of the place makes it unpleasant to go there. The staff may be working under hostile conditions and that reflects in the entire restaurant.
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Update 4-24
I have to say the drive is no longer worth it, if you would like a good place to eat stay in town! The prices are slowly raising, the owners have changed AGAIN! The new lady has no clue about the business! They took mashed potatos off of the menu for dinner and brought in a new "chef" and put an od in the paper and he can not cook a thing, the food is terrible now, the specials lack everything and we wonder where Chef Al went! He was the best, made that place worth going to, this new cook, is no chef at all, he is a joke and a disgrace! He walks out of the kitchen like a rooster strutting, but the food does not reflect any talent at all. BRING BACK AL!!!!

1
★☆☆☆☆

After a long time being closed (over one month) they have re-opened.
Glad to see that Chef Alfredo is back and better than ever, (thanks to our local paper;s letter to the editor) As he is the only reason why we ventured out there.
Seems like there are a ton of interior problems, you can see the help is not happy, you can over hear the complaints and rude comments that one woman in particular makes, not sure who she is as I have never seen her before. (we assume she is new managment??)

Either way if they plan on staying open and doing any kind of good business in our slow season they better make some changes fast. We over heard a couple waitresses the other night when we walked around the building after getting pizza complaining about not even getting paid! They must get their act together and find some respectful and experienced management.

I can say they are not long for this world as is, the food may be good, but the stress and overall mood of the place makes it unpleasant to go there. The staff may be working under hostile conditions and that reflects in the entire restaurant.
**********************
Update 4-24
I have to say the drive is no longer worth it, if you would like a good place to eat stay in town! The prices are slowly raising, the owners have changed AGAIN! The new lady has no clue about the business! They took mashed potatos off of the menu for dinner and brought in a new "chef" and put an od in the paper and he can not cook a thing, the food is terrible now, the specials lack everything and we wonder where Chef Al went! He was the best, made that place worth going to, this new cook, is no chef at all, he is a joke and a disgrace! He walks out of the kitchen like a rooster strutting, but the food does not reflect any talent at all. BRING BACK AL!!!!

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What can one say? The menu has changed serveral times, they now do not offer the selection of foods as they once did and have almost completly done away with the ice cream.
They do have friec chicken now and seem to be pushing that.. it is good but KFC is closer and cheaper.
This place is pretty far out there if you do not live in this area of spring lake.
The service is, well ok. One waitress, Sandy or Sandra or something talks too much about personal restaurant business stuff in front of the customers and I have seen her several times sit down with customers and hold a conversation with them.. it is quite unprofessional. From what I know know because of her, there seems to be inside problems there.
The food is ok, but my biggest complaint is the staff.. they clean before you are even done with your food at night, the waitress will go out and smoke and then come back to your table without washing her hands first smelling of ciggaretts. I have driven past right after closing and have seen the staff smoking in the restaurant which is just appalling! It is a non-smoking establishment!
We have stopped going because of this and because they seem to have changed cooks again and the food is not as good as it was. They had a nice spanish man cooking and the food he presented was perfect, but the food now is lacking. If we could request that young man to be put back as main cook we would, we know he is still there, but semms to have been maoved to another posistion. What a shame, maybe becuase he is hispanic and the newer people are not... as far as my family is conserned we will not be returning until they fix there staff and customer service problems.

PROS: NONE
CONS: Service, waitress is unprofessional and inappropriate.

1
★☆☆☆☆

What can one say? The menu has changed serveral times, they now do not offer the selection of foods as they once did and have almost completly done away with the ice cream.
They do have friec chicken now and seem to be pushing that.. it is good but KFC is closer and cheaper.
This place is pretty far out there if you do not live in this area of spring lake.
The service is, well ok. One waitress, Sandy or Sandra or something talks too much about personal restaurant business stuff in front of the customers and I have seen her several times sit down with customers and hold a conversation with them.. it is quite unprofessional. From what I know know because of her, there seems to be inside problems there.
The food is ok, but my biggest complaint is the staff.. they clean before you are even done with your food at night, the waitress will go out and smoke and then come back to your table without washing her hands first smelling of ciggaretts. I have driven past right after closing and have seen the staff smoking in the restaurant which is just appalling! It is a non-smoking establishment!
We have stopped going because of this and because they seem to have changed cooks again and the food is not as good as it was. They had a nice spanish man cooking and the food he presented was perfect, but the food now is lacking. If we could request that young man to be put back as main cook we would, we know he is still there, but semms to have been maoved to another posistion. What a shame, maybe becuase he is hispanic and the newer people are not... as far as my family is conserned we will not be returning until they fix there staff and customer service problems.

PROS: NONE
CONS: Service, waitress is unprofessional and inappropriate.

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