Bank Of America

★★★☆☆
  • 1025 W International Speedway Blvd

    Daytona Beach, FL 32114

    Map & Directions
  • 386-947-3798

Finance

Finance
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SunTrust

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2.5 2
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BOA is my mortage servicer. They fail very badly and service. Information on their mortage service website is very slow to update.
I got a call from the local Ormond branch asking me if I would like to know more about lowering my mortage payment. I was invited in and asked to open an account by the same woman that called me. It seems that they were calling mortage holders they inherited when they took Countrywide customers and were trying to get them to open accounts. Kind of a bait and switch. I was not happy, and have since got NO help with my mortage.
BOA is a giant FAILURE with customer service.
Also recent news articles say BOA has bneen the SLOWEST at using all teh TARP money they got and helping customers.
Stay away from BOA.

1
★☆☆☆☆

BOA is my mortage servicer. They fail very badly and service. Information on their mortage service website is very slow to update.
I got a call from the local Ormond branch asking me if I would like to know more about lowering my mortage payment. I was invited in and asked to open an account by the same woman that called me. It seems that they were calling mortage holders they inherited when they took Countrywide customers and were trying to get them to open accounts. Kind of a bait and switch. I was not happy, and have since got NO help with my mortage.
BOA is a giant FAILURE with customer service.
Also recent news articles say BOA has bneen the SLOWEST at using all teh TARP money they got and helping customers.
Stay away from BOA.

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We deal with this bank and have for several years...it is a full service bank with great competive rates for mortgages. The staff are excellent at most Bank of America branches..and are helpful to a fault. I especially like the greeters at the door which will help you if you are in a hurry. Great bank to deal with!

PROS: Full Service Bank.
CONS: High service rates!

4
★★★★☆

We deal with this bank and have for several years...it is a full service bank with great competive rates for mortgages. The staff are excellent at most Bank of America branches..and are helpful to a fault. I especially like the greeters at the door which will help you if you are in a hurry. Great bank to deal with!

PROS: Full Service Bank.
CONS: High service rates!

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