Turner Furniture Co INC

★★★☆☆
  • 2900 US Highway 27 S

    Avon Park, FL 33825

    Map & Directions
  • 863-402-1688

About Turner Furniture Co INC

Hours
Sun 11am-4pm, Mon-Sat 10am-6pm

Home & Garden

Home & Garden
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Ok the furniture selection is comparable with other stores in the area and the prices are, too. BUT, they haven't figured out how to provide Customer Service. I Special-ordered a coffee table. When it arrived, I was called and advised to call the store to check it was ready. No mention of a required two-hour notice. So when I called the warehouse, you guessed it, I had to wait for tomorrow...which turned out to be after the weekend since we were traveling "tomorrow". On the following Tuesday, about 0900, I called the store and was assured by Customer Service that the table was ready. Only they "forgot" to tell me that they didn't open until 1000, and we had to find something to do for a half hour. When I returned, I found out that since I had pre-paid the order, I was on the Locke St side of the building... The wrong side. Of course my paperwork said to take Locke street. To get to the other side, you have to get back on the street, up to the cross street and then back down the one parallel to Locke. Finally, we managed to get our hands on the table, 5 days after we were notified. And when I went back to the store to talk to the manager to give him a few groups, he wasn't there... No one knew where he was, but "thought" he would be coming in the afternoon. Sounds like a golf game, to me. There wasn't any "Asst" Manager available, so I gave up. I'll think twice about returning.

2
★★☆☆☆

Ok the furniture selection is comparable with other stores in the area and the prices are, too. BUT, they haven't figured out how to provide Customer Service. I Special-ordered a coffee table. When it arrived, I was called and advised to call the store to check it was ready. No mention of a required two-hour notice. So when I called the warehouse, you guessed it, I had to wait for tomorrow...which turned out to be after the weekend since we were traveling "tomorrow". On the following Tuesday, about 0900, I called the store and was assured by Customer Service that the table was ready. Only they "forgot" to tell me that they didn't open until 1000, and we had to find something to do for a half hour. When I returned, I found out that since I had pre-paid the order, I was on the Locke St side of the building... The wrong side. Of course my paperwork said to take Locke street. To get to the other side, you have to get back on the street, up to the cross street and then back down the one parallel to Locke. Finally, we managed to get our hands on the table, 5 days after we were notified. And when I went back to the store to talk to the manager to give him a few groups, he wasn't there... No one knew where he was, but "thought" he would be coming in the afternoon. Sounds like a golf game, to me. There wasn't any "Asst" Manager available, so I gave up. I'll think twice about returning.

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.

I purchased furniture from Turner Furniture and found exactly what I wanted. The Furniture is quality and the prices are better than all the local stores and we even shopped some Brandon stores. Their Delivery men are wonderful and they even moved a piece of furniture to the other room for me. Their customer service is first class to deal with. Jennifer was very helpful. I would recommend Turner Furniture to anyone and it is the only furniture store in highlands county with excellent quality and the lowest prices...

5
★★★★★

I purchased furniture from Turner Furniture and found exactly what I wanted. The Furniture is quality and the prices are better than all the local stores and we even shopped some Brandon stores. Their Delivery men are wonderful and they even moved a piece of furniture to the other room for me. Their customer service is first class to deal with. Jennifer was very helpful. I would recommend Turner Furniture to anyone and it is the only furniture store in highlands county with excellent quality and the lowest prices...

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I recently purchased new furniture from Turner Furniture on Highway 27 South in Avon Park (north Sebring). The furniture was specially ordered for me with the leather upholstery of my choice. It turned out far greater than I ever expected, and my expectations were high. Surprisingly, the prices I saw in the store were extremely competitive with other stores in Central, FL, as well as Tampa, and Orlando. I would and do recommend this company, their product, and excellent staff of decorators to everyone I encounter. Thanks Turner Furniture!

4
★★★★☆

I recently purchased new furniture from Turner Furniture on Highway 27 South in Avon Park (north Sebring). The furniture was specially ordered for me with the leather upholstery of my choice. It turned out far greater than I ever expected, and my expectations were high. Surprisingly, the prices I saw in the store were extremely competitive with other stores in Central, FL, as well as Tampa, and Orlando. I would and do recommend this company, their product, and excellent staff of decorators to everyone I encounter. Thanks Turner Furniture!

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1 out of 1 people found this review helpful.

.

Buyer beware. Things will be great if you get your purchase without a problem. But if you have a problem, there is no such thing as customer service in this store. I would describe the customer service as arrogant, intimidating, passing the buck, blaming the customer - (don't ask, they get very creative on that end), and they sell from manufacturers whom they tell you are among the best and your product will be inferior. In fact, if you saw it on the floor first you would laugh and leave, but it's not funny when you pay thousands of dollars and you have to file a suit to get it back. Save yourself the grief, shop in Lake Wales at Lee's or at Usher's in town. Lee's has the quality, Galleria has the quality and Usher's care what people think about their products.

Good luck and happy shopping!

1
★☆☆☆☆

Buyer beware. Things will be great if you get your purchase without a problem. But if you have a problem, there is no such thing as customer service in this store. I would describe the customer service as arrogant, intimidating, passing the buck, blaming the customer - (don't ask, they get very creative on that end), and they sell from manufacturers whom they tell you are among the best and your product will be inferior. In fact, if you saw it on the floor first you would laugh and leave, but it's not funny when you pay thousands of dollars and you have to file a suit to get it back. Save yourself the grief, shop in Lake Wales at Lee's or at Usher's in town. Lee's has the quality, Galleria has the quality and Usher's care what people think about their products.

Good luck and happy shopping!

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0 out of 1 people found this review helpful.

.

Turner Furniture has been in business in Avon Park since 1951. They are now owned by the third generation of the Turner family. They are more expensive than some of the other furniture stores, but they offer the latest styles and the highest quality. I think their building and showroom are the best looking in town, too.

4
★★★★☆

Turner Furniture has been in business in Avon Park since 1951. They are now owned by the third generation of the Turner family. They are more expensive than some of the other furniture stores, but they offer the latest styles and the highest quality. I think their building and showroom are the best looking in town, too.

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1 out of 1 people found this review helpful.

.

My niece and I went shopping for furniture yesterday and Turner Furniture was the first place we went to. Turner Furniture was on Main Street in Avon Park for years and years until they built a beautiful new building on US 27 and moved there. Even as you approach the new Turner Furniture, you know the furniture is going to be elegant and high quality. Once inside, this is confirmed. Turner has wonderful furniture, accessories and sales people. Choices extend beyond what is in stock, too, as Turner will special order items. The prices are higher than most stores in the area, but so is the quality.

4
★★★★☆

My niece and I went shopping for furniture yesterday and Turner Furniture was the first place we went to. Turner Furniture was on Main Street in Avon Park for years and years until they built a beautiful new building on US 27 and moved there. Even as you approach the new Turner Furniture, you know the furniture is going to be elegant and high quality. Once inside, this is confirmed. Turner has wonderful furniture, accessories and sales people. Choices extend beyond what is in stock, too, as Turner will special order items. The prices are higher than most stores in the area, but so is the quality.

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1 out of 1 people found this review helpful.

.

Turner Furniture is conveniently located on Highway 27 in North Sebring. They have a good selection of furniture and can order some specialty items. Their furniture is more expensive than other local furniture stores. However, many of their items are worth more because of their quality. The salesperson who assisted me on my last purchase was helpful and interested in providing me good service.
However, when I had a problem with a piece of furniture, it was dismissed by the management of the store. Eventually, I decided to "live with it."

PROS: Nice selection of furniture
CONS: Management was not as helpful or concerned as I'd hoped they'd be

3
★★★☆☆

Turner Furniture is conveniently located on Highway 27 in North Sebring. They have a good selection of furniture and can order some specialty items. Their furniture is more expensive than other local furniture stores. However, many of their items are worth more because of their quality. The salesperson who assisted me on my last purchase was helpful and interested in providing me good service.
However, when I had a problem with a piece of furniture, it was dismissed by the management of the store. Eventually, I decided to "live with it."

PROS: Nice selection of furniture
CONS: Management was not as helpful or concerned as I'd hoped they'd be

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1 out of 1 people found this review helpful.

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