Texaco Xpress Lube

★★★★☆

About Texaco Xpress Lube

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4.0 4
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NEVER EVER trust your vehicle to these establishments.
I was burned once, it was a while ago--thought I'd go for the convenience factor,try them again- WRONG AGAIN !!!
This time I have two cuts in my leather driver seat--I didn't notice

3
★★★★★

NEVER EVER trust your vehicle to these establishments.
I was burned once, it was a while ago--thought I'd go for the convenience factor,try them again- WRONG AGAIN !!!
This time I have two cuts in my leather driver seat--I didn't notice

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Went here for an oil change/filter. After paying, I noticed that they had the wrong type oil on the receipt and even a different type on the window sticker. I checked the oil and it was black and obviously never changed! When I

3
★★★★★

Went here for an oil change/filter. After paying, I noticed that they had the wrong type oil on the receipt and even a different type on the window sticker. I checked the oil and it was black and obviously never changed! When I

.

Beware of this place!!!!! I went here for an oil change and when they bought the vehicle out to the parking lot after I paid, I checked the oil level and immediately noticed that the oil was as dark as when I checked it before having it serviced. I have changed the oil on this vehicle myself for the past 7 years and I know it should not look like that right after an oil change! When i protested to the manager, he was rude but gave me my money back without any protest. All he did was spin a new filter on and top off the oil which was still black! I went to another competitor and told him the story. When he looked at the oil he couldn't believe it. I asked him to put some in a jar and I sent it away to have an oil analysis done. As I already knew, the analysis stated that the oil was not consistant with a recent oil change and contained levels of engine cotamination consistant with older used motor oil. I went there because I have a medical issue which prevented me from doing it myself. When I spoke to the owner Laurie Hodges, she was rude and defended her employee. I have filed a complaint with Consumer affairs and the Attorney Generals office. THEY TAKE ADVANTAGE OF SENIOR CITIZENS who may not know they are being ripped off!

1
★☆☆☆☆

Beware of this place!!!!! I went here for an oil change and when they bought the vehicle out to the parking lot after I paid, I checked the oil level and immediately noticed that the oil was as dark as when I checked it before having it serviced. I have changed the oil on this vehicle myself for the past 7 years and I know it should not look like that right after an oil change! When i protested to the manager, he was rude but gave me my money back without any protest. All he did was spin a new filter on and top off the oil which was still black! I went to another competitor and told him the story. When he looked at the oil he couldn't believe it. I asked him to put some in a jar and I sent it away to have an oil analysis done. As I already knew, the analysis stated that the oil was not consistant with a recent oil change and contained levels of engine cotamination consistant with older used motor oil. I went there because I have a medical issue which prevented me from doing it myself. When I spoke to the owner Laurie Hodges, she was rude and defended her employee. I have filed a complaint with Consumer affairs and the Attorney Generals office. THEY TAKE ADVANTAGE OF SENIOR CITIZENS who may not know they are being ripped off!

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every other oil change place. THey were fast and efficent. The price was good too, but They try to sell you everything under sun. You need a new air filter, how about this or that. i came in for an oil change just do it!!! When people need service they will ask for it!!!!

3
★★★☆☆

every other oil change place. THey were fast and efficent. The price was good too, but They try to sell you everything under sun. You need a new air filter, how about this or that. i came in for an oil change just do it!!! When people need service they will ask for it!!!!

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