D Lenz Auto Electric

★★☆☆☆
  • 561 N Ridgewood Ave

    Daytona Beach, FL 32114

    Map & Directions
  • 386-868-0107

About D Lenz Auto Electric

Hours
Mon to Fri 8am-6pm ; Sun 8am-2pm

Automotive

Automotive
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2.0 4
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Doug Lenz Auto Electric
Holly Hill, FL.

Here is what you can expect when things go wrong at Mr. Lenz' establishment:

Tuesday, May 24, 2011 (approx 10 am) I called Mr. Lenz to see if he could rebuild my Mercedes Benz alternator by inspecting and installing new rebuild parts and return it to me ASAP. His answer was no-way. He only does a totally thorough teardown, inspection, cleanup and rebuild that takes time. No-Way. I asked if he had one on the shelf that I could purchase and he told me to bring in the old one and he could tell me then.

Approximately 4 pm I arrived at his shop and he took my alternator as a core, complete with pulley and fan and gave me a rebuilt replacement and installed what looked like my pulley and a fan that obviously had been repainted black (my fan had 265,000 miles on it). Good to this point.

I got home to install the new unit and the mounting holes were domestic and my bolts were larger metric. End of that replacement.

I called Mr. Lenz at 9 am Wednesday morning and told him to hold on to my alternator, as I wanted it back to use as a core for an original Bosch rebuilt unit I had reserved at another source. I arrived at Lenz shop at 11:30 am to return his unit that was the wrong application and retrieve my old unit and was told it was being rebuilt and would only be 5 minutes until it was ready to go. I explained that I had already committed to the correct unit and simply wanted to return his improper alternator for a credit and retrieve my original unit. Mr. Lenz refused to even return a junk core and my original pulley and fan to me. He did agree to a refund of the original purchase price and reimburse me $37.00 core charge I paid at the other supplier IF I showed him a receipt for what I paid. I produced the receipt for the core and requested my original pulley and fan back. Mr. Lenz then begrudgingly gave me $30.00 in cash and handed me the pulley and fan. I did not know that I needed the spacer, keyway key and washer to use on the new Bosch unit until I went to assemble the new unit and found he had kept my original critical parts.

In summation;

I paid Mr. Lenz $155.00 for his alternator and gave him mine as a rebuildable core.

His unit did not work on my car.

I attempted to return his unit immediately and retrieve my original parts and receive a $155.00 credit.

Mr. Lenz credited me with $155.00 but refused to return all needed similar parts to be used on my correct replacement unit.

Beware of Doug Lenz Auto Electric.

1
★☆☆☆☆

Doug Lenz Auto Electric
Holly Hill, FL.

Here is what you can expect when things go wrong at Mr. Lenz' establishment:

Tuesday, May 24, 2011 (approx 10 am) I called Mr. Lenz to see if he could rebuild my Mercedes Benz alternator by inspecting and installing new rebuild parts and return it to me ASAP. His answer was no-way. He only does a totally thorough teardown, inspection, cleanup and rebuild that takes time. No-Way. I asked if he had one on the shelf that I could purchase and he told me to bring in the old one and he could tell me then.

Approximately 4 pm I arrived at his shop and he took my alternator as a core, complete with pulley and fan and gave me a rebuilt replacement and installed what looked like my pulley and a fan that obviously had been repainted black (my fan had 265,000 miles on it). Good to this point.

I got home to install the new unit and the mounting holes were domestic and my bolts were larger metric. End of that replacement.

I called Mr. Lenz at 9 am Wednesday morning and told him to hold on to my alternator, as I wanted it back to use as a core for an original Bosch rebuilt unit I had reserved at another source. I arrived at Lenz shop at 11:30 am to return his unit that was the wrong application and retrieve my old unit and was told it was being rebuilt and would only be 5 minutes until it was ready to go. I explained that I had already committed to the correct unit and simply wanted to return his improper alternator for a credit and retrieve my original unit. Mr. Lenz refused to even return a junk core and my original pulley and fan to me. He did agree to a refund of the original purchase price and reimburse me $37.00 core charge I paid at the other supplier IF I showed him a receipt for what I paid. I produced the receipt for the core and requested my original pulley and fan back. Mr. Lenz then begrudgingly gave me $30.00 in cash and handed me the pulley and fan. I did not know that I needed the spacer, keyway key and washer to use on the new Bosch unit until I went to assemble the new unit and found he had kept my original critical parts.

In summation;

I paid Mr. Lenz $155.00 for his alternator and gave him mine as a rebuildable core.

His unit did not work on my car.

I attempted to return his unit immediately and retrieve my original parts and receive a $155.00 credit.

Mr. Lenz credited me with $155.00 but refused to return all needed similar parts to be used on my correct replacement unit.

Beware of Doug Lenz Auto Electric.

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The poor workmanship doesn't hold a candle to the lack of cooperation & the nasty attitude I received. Maybe Doug ( owner ) was having a bad day. Sorry, but you wont get any recommendations out of me.....

1
★☆☆☆☆

The poor workmanship doesn't hold a candle to the lack of cooperation & the nasty attitude I received. Maybe Doug ( owner ) was having a bad day. Sorry, but you wont get any recommendations out of me.....

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Owner I's very rude and nasty. Don't waste your time and money. You are better off looking else where if you don't want to have to deal with a disrespectful individual.

1
★☆☆☆☆

Owner I's very rude and nasty. Don't waste your time and money. You are better off looking else where if you don't want to have to deal with a disrespectful individual.

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These guys can fix just about any electrical problem you have. They know ther stuff. Do not let the location turn you off. These guys can get it fixed.

5
★★★★★

These guys can fix just about any electrical problem you have. They know ther stuff. Do not let the location turn you off. These guys can get it fixed.

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