Classy Consignment

★★★☆☆
  • 23020 State Road 54

    Lutz, FL 33549

    Map & Directions
  • 813-949-4076

About Classy Consignment

Hours
Monday to Friday 10 a.m. to 6 p.m. Saturday 10 a.m. to 5 p.m. Sunday closed

Shopping

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Today I visited Classy Consignment to collect my payout. I had not been into the store since dropping off my items. I waited the three months for the items to expire until collecting. When I went in, I was told that I had no money to collect -my either I had already collected or my items didn't sell. Knowing that something out of the nearly 25 items I had dropped off would have sold, I knew something must be wrong. Suzanne told me she would research the matter, but really thought she was correct...she is methodical. Ha! Not so much. Frustrated that I was being robbed basically, I searched the shelves to find something of mine to prove I had dropped off clothes. I found 4 ofand the items, but didn't search further. I was simply trying to solve the problem and figure out what could possibly have happened. Suzanne was extremely rude and arrogant to me in front of other customers. All I wanted to do is figure out what had happened, but she was ugly and mean. Not one bit simpathetic. I finally left realizing some things are not worth the battle. About 15 minutes later she called to say she had discovered she had put a different first name in place of mine. So much for methodical. Guess that is what I get for going to an UNclassy consignment where they still write everything out in "book logs." Hey, you heard of these things calle computers?! They actually work pretty well! You should try one. They could actually store your records for you since humans can make mistakes, especially when you throw out your records after 90church days. Smart. Maybe have consignors sign when they get their money too and show an ID. I don't know. Maybe that is just too much common sense for you.

1
★☆☆☆☆

Today I visited Classy Consignment to collect my payout. I had not been into the store since dropping off my items. I waited the three months for the items to expire until collecting. When I went in, I was told that I had no money to collect -my either I had already collected or my items didn't sell. Knowing that something out of the nearly 25 items I had dropped off would have sold, I knew something must be wrong. Suzanne told me she would research the matter, but really thought she was correct...she is methodical. Ha! Not so much. Frustrated that I was being robbed basically, I searched the shelves to find something of mine to prove I had dropped off clothes. I found 4 ofand the items, but didn't search further. I was simply trying to solve the problem and figure out what could possibly have happened. Suzanne was extremely rude and arrogant to me in front of other customers. All I wanted to do is figure out what had happened, but she was ugly and mean. Not one bit simpathetic. I finally left realizing some things are not worth the battle. About 15 minutes later she called to say she had discovered she had put a different first name in place of mine. So much for methodical. Guess that is what I get for going to an UNclassy consignment where they still write everything out in "book logs." Hey, you heard of these things calle computers?! They actually work pretty well! You should try one. They could actually store your records for you since humans can make mistakes, especially when you throw out your records after 90church days. Smart. Maybe have consignors sign when they get their money too and show an ID. I don't know. Maybe that is just too much common sense for you.

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1 out of 1 people found this review helpful.

Business Response:

Heather, I'm sorry you had a bad experience, but do you realize that the customers that were in the store while you there we're embarrassed by your behavior? I am methodical and my system works very well. Computers are great, but they are only as good as the humans entering the data and I am human. Never, ever do I intend to be dishonest. I handle hundreds of consignor accounts and tens of thousands of pieces of merchandise, yes by hand. And i can count on one hand how many errors ive made in 4 years. Im a resident and business owner in our community and my reputation is very important to me. All I asked for was a little time to find the error and I did. Everything I did was in accordance with my consign or policies. Please quit slandering my good name. You were promptly paid in full. Let it be.
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Classy Consignment specializes in women's and teen's clothing and accessories. If you need a special occasion dress or to rent a tux, this is the place to go. They do not carry men's or children's merchandise, but if you're a lover of

3
★★★★★

Classy Consignment specializes in women's and teen's clothing and accessories. If you need a special occasion dress or to rent a tux, this is the place to go. They do not carry men's or children's merchandise, but if you're a lover of

.

I love this place. The owner is nice and very helpful. I would go back as she has a nice selection of items.

4
★★★★☆

I love this place. The owner is nice and very helpful. I would go back as she has a nice selection of items.

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This business doesn't even deserve 1 star! The owner of this shop is so rude and obnoxious! I received an email stating that she needed certain items and an appointment was not necessary. When I arrived in her shop, she acted like I did not know what email she was talking about and that I was interrupting her business by being there. She was also rude to another lady that was there but very nice to the two people who were there buying stuff! Selection is limited, quality is equivalent to a thrift shop and store is cluttered. I am so unhappy with this experience! Especially since my first experience there was so pleasant! I will never step foot in there again!

1
★☆☆☆☆

This business doesn't even deserve 1 star! The owner of this shop is so rude and obnoxious! I received an email stating that she needed certain items and an appointment was not necessary. When I arrived in her shop, she acted like I did not know what email she was talking about and that I was interrupting her business by being there. She was also rude to another lady that was there but very nice to the two people who were there buying stuff! Selection is limited, quality is equivalent to a thrift shop and store is cluttered. I am so unhappy with this experience! Especially since my first experience there was so pleasant! I will never step foot in there again!

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I have consigned my clothes at Classy Consignment now for several years. Always a great way to sell your items, make extra money, and shop for clothes or accessories on a budget. The new location is convenient, has tons of stock to choose from, and Suzanne is pleasant and helpful! I recommend this shop to all of my friends, acquaintances and even strangers asking about the local shopping.

4
★★★★☆

I have consigned my clothes at Classy Consignment now for several years. Always a great way to sell your items, make extra money, and shop for clothes or accessories on a budget. The new location is convenient, has tons of stock to choose from, and Suzanne is pleasant and helpful! I recommend this shop to all of my friends, acquaintances and even strangers asking about the local shopping.

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This consignment shop carries a nice selection of brands and sizes that are clean and newer styles. Wether you are going on a job interview or on a date, they most likely have something you can find there. Roating stock. about average prices higher than a thift store/ garage sale and about 1/2 price compared to full retail price.

PROS: SAVE SOME $$
CONS: Would like better hours for dropping off consignments.

4
★★★★☆

This consignment shop carries a nice selection of brands and sizes that are clean and newer styles. Wether you are going on a job interview or on a date, they most likely have something you can find there. Roating stock. about average prices higher than a thift store/ garage sale and about 1/2 price compared to full retail price.

PROS: SAVE SOME $$
CONS: Would like better hours for dropping off consignments.

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Message from Classy Consignment

We specialize in women's and teen's clothing and accessories. We have a very large selection of ladies' formal dresses and we offer tuxedo rental for the gentlemen. We also have many designer handbags in stock such as Coach, Dooney & Bourke, Gucci, Louis Vuitton, Tiganello, Brighton, Fendi, and Betsey Johnson just to name a few.

More about Classy Consignment

We accept items for consignment by appointment. Please call 813-949-4076 on the first Tuesday of each month to schedule your appointment for that month.

 

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