Royal Plaza Hotel-Downtown Disney Lake Buena Vista Hotels

★☆☆☆☆
  • 1905 Hotel Plaza Blvd.

    Lake Buena Vista, FL 32830

    Map & Directions
  • 866-215-6641

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I am going to start this review by stating that I have not stayed here, I called... to book my stay but due to the attitude of the woman who answered my phone call I quickly chose not to. The phone was answered on the 6th ring (OK, they're busy, that's fine) but her annoyance of having to answer the phone caught me of guard. It's your job. Do it with a positive attitude. I called to 1st ask a simple question of if they did or did not provide transportation from the hotel to the race for the '10 Disney marathon. As she began to answer the question, her annoyance showed through again. And when I said 'thank you' she said 'your welcome and hung up' ... zero customer service and I did not book a 5 day long stay.

1
★☆☆☆☆

I am going to start this review by stating that I have not stayed here, I called... to book my stay but due to the attitude of the woman who answered my phone call I quickly chose not to. The phone was answered on the 6th ring (OK, they're busy, that's fine) but her annoyance of having to answer the phone caught me of guard. It's your job. Do it with a positive attitude. I called to 1st ask a simple question of if they did or did not provide transportation from the hotel to the race for the '10 Disney marathon. As she began to answer the question, her annoyance showed through again. And when I said 'thank you' she said 'your welcome and hung up' ... zero customer service and I did not book a 5 day long stay.

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More about Royal Plaza Hotel-Downtown Disney Lake Buena Vista Hotels

B Resort and Spa, an Official Walt Disney World® Hotel, is a new lifestyle resort near the Downtown Disney® area. The resort features 394-newly renovated guest rooms and suites that showcase stylish, yet playful, décor and are equipped with the most desirable amenities. Guests are invited to enjoy incredible onsite amenities, such as the zero-entry pool; creative culinary concepts, FreeB WiFi and the B Indulged® by AVEDA full-service spa. Guests can ride the complimentary shuttle to all Walt Disney World® Theme Parks and the Downtown Disney® area, receive preferred tee times at Disney championship golf courses, and explore the nearby, expansive retail outlets. Whether planning a fun-filled vacation or attending the corporate event of the season, B Resort & Spa, located in the Walt Disney World® Resort, is where you'll want to B.

 

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