Tower Diagnostic Ctr

★★★★☆

About Tower Diagnostic Ctr

Hours
Mon - Fri, 8am - 5pm; Sat, 8am - 2pm; Sun, closed

Health & Medical

Health & Medical
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On hold 19 minutes the first time. Called on my cell and got the appt desk only to be cut off. Called back, 17 minutes now...still no appointment. My husband has left and returned from the grocery store and I am still on hold. Really?????

3
★★★★★

On hold 19 minutes the first time. Called on my cell and got the appt desk only to be cut off. Called back, 17 minutes now...still no appointment. My husband has left and returned from the grocery store and I am still on hold. Really?????

.

I have been a customer for many years. Although at times I have encountered clerical problems overall Tower Diagnostics has improved in how they treat their customers. I highly recommend them.

5
★★★★★

I have been a customer for many years. Although at times I have encountered clerical problems overall Tower Diagnostics has improved in how they treat their customers. I highly recommend them.

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.

this place is rude as hell....placing a caller on hold for 10 goddamn minutes is extremely unprofessional.....i can see why the other review on here states the MORON was on her cell...YOU SHOULD BE FIRED!!!!! medical personell should have compassion....NOT be a clueless idiot!!!!!!!

1
★☆☆☆☆

this place is rude as hell....placing a caller on hold for 10 goddamn minutes is extremely unprofessional.....i can see why the other review on here states the MORON was on her cell...YOU SHOULD BE FIRED!!!!! medical personell should have compassion....NOT be a clueless idiot!!!!!!!

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.

1) The receptionist was too busy talking on her cell phone to be bothered greeting me. 2) I had a small balance (under $100) to repay and began making payments. After my 2nd payment I received a call from the Agency Tower uses and they offered me 3 payment plans - if I didn't accept one of them - they would send me to collections immediately. 3) No one at Tower would discuss any policies with me - pay their way or go to collections. THERE ARE SO MANY OTHER PLACES THAT ARE WILLING TO WORK WITH YOU - COMMUNITY DIAGNOSTICS IS FANTASTIC. GO THERE.

1
★☆☆☆☆

1) The receptionist was too busy talking on her cell phone to be bothered greeting me. 2) I had a small balance (under $100) to repay and began making payments. After my 2nd payment I received a call from the Agency Tower uses and they offered me 3 payment plans - if I didn't accept one of them - they would send me to collections immediately. 3) No one at Tower would discuss any policies with me - pay their way or go to collections. THERE ARE SO MANY OTHER PLACES THAT ARE WILLING TO WORK WITH YOU - COMMUNITY DIAGNOSTICS IS FANTASTIC. GO THERE.

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.

I had several test done here at tower...they always had appointments that we not months in the future. The staff was very nice and friendly. Place was very clean.

5
★★★★★

I had several test done here at tower...they always had appointments that we not months in the future. The staff was very nice and friendly. Place was very clean.

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.

I have lived in the area for almost three years and have visited another facility for many radiology tests, and they have consistently lost, misplaced or been unable to print the tests. Tower was recommended by my doctor as the only place to go (they were well aware of the other place and its problems). My tech this week was kind, professional and got the job done correctly. Everyone I encountered was helpful. I will definitely return

5
★★★★★

I have lived in the area for almost three years and have visited another facility for many radiology tests, and they have consistently lost, misplaced or been unable to print the tests. Tower was recommended by my doctor as the only place to go (they were well aware of the other place and its problems). My tech this week was kind, professional and got the job done correctly. Everyone I encountered was helpful. I will definitely return

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.

I called to make an appointment. I informed the lady who my insurance was and that it was a PPO. She argued with me. I talked to a supervisor who said they would verify that day. I showed up and the person told me my appointment was an hour earlier which it was not. 2 people gave me the time and I know what it was. She told me I would have to sit around and wait. She then said I needed my prescription for my scan. I gave them the number when I made the appointment. I just requested back my drivers license and insurance card.

Community Diagnostic was right across the road. They were nice, took my information and got me in with little to no wait. I would recommend going there instead of the Tower.

1
★☆☆☆☆

I called to make an appointment. I informed the lady who my insurance was and that it was a PPO. She argued with me. I talked to a supervisor who said they would verify that day. I showed up and the person told me my appointment was an hour earlier which it was not. 2 people gave me the time and I know what it was. She told me I would have to sit around and wait. She then said I needed my prescription for my scan. I gave them the number when I made the appointment. I just requested back my drivers license and insurance card.

Community Diagnostic was right across the road. They were nice, took my information and got me in with little to no wait. I would recommend going there instead of the Tower.

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1 out of 1 people found this review helpful.

.

My husband had to have his wrist x-rayed this week and they were very nice and helpful. It was very clean and there was not a long wait. They got him in and out pretty fast.

5
★★★★★

My husband had to have his wrist x-rayed this week and they were very nice and helpful. It was very clean and there was not a long wait. They got him in and out pretty fast.

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0 out of 1 people found this review helpful.

 

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