We had a terrific time at Woody's. Drinks were cold, food was good, service was friendly and satisfactory.
We were, however, very shocked when we received our check. Our party consisted of 4 adults and 2 kids....the 2 kids had chicken fingers and chocolate milks. We receive our bill to notice that they had AUTOMATICALLY added 20% onto our bill because we were a table of 6 or more. The food NOR the service was definately not worth a $22 tip.
The fact that nobody mentioned this as we sat down was a bit sneaky, as unless we looked over our bill carefully (or anyone, for that matter that had too many drinks may have missed), we would have probably tipped 15% on TOP of what they had already added.
The fact that 2 kids, ages 7 and 4 made up our 6 people was a bit of a joke. We paid our bill and also tipped our waitress, but NOT the $22 they had listed.
Keep your eyes open, people. Other than that, great place to hang out and eat.
Unfortunately I do not have much good to say. Apart from the food, which is not bad, some of the staff is lacking the very basic manner and cordiality.No greetings, dirty disgusting nails, yawning to the guest's face, etc...Needs lots of improvement, poor customer service.Brought a guest with us, who was extremly diappointed too. BIG mistake!Not goin going back, definitely
Cons: read below
We sat down, waited for over an hour for food. We were very upset. I overheard the table next to us ask for a manager and they never came. Table asked for the manager again and she finally came. First thing the manager was heard saying was "your food ticket time showed 28 after so you should not be upset!" On her way back into the dining room we grabbed the manager and said our food took forever as well and she said verbatim, " I went to a 4 star restaurant recently and they took 1hr 10 minutes to serve our meal! I asked her if she was the owner and she said no. Minutes later she motioned me to come into dining room away from all other tables and said that she was indeed the owner! She proceeded to fly off the handle screaming all kinds of banter making all present feel uncomfortable. How unprofessional. I was taken back by the owner's lack of respect and willingness to make things right and if for nothing else acknowledge that we were upset. We eat out all the time and subscribe to Zagat??s guide so it??s not as if we have never been to a decent restaurant. It was a horror show. Food turned out to be edible bar food but not worth the headache. Eaters beware, crazy lady at the helm!
Pros: Waitress was nice and tried hard to please
Cons: Manager was belligerent when told about the long wait.