Kraft Nissan

★★★☆☆
  • 3277 Mahan Dr

    Tallahassee, FL 32308

    Map & Directions
  • 850-576-6171

3.1111 9
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Took in a 2005 Nissan Sentra. Had the head gasket replaced for $1500. The engine failed 2 months later. Kraft (all the way up to the owner) refused any responsibility for the failed engine. They claimed that it must have been a mistake

3
★★★★★

Took in a 2005 Nissan Sentra. Had the head gasket replaced for $1500. The engine failed 2 months later. Kraft (all the way up to the owner) refused any responsibility for the failed engine. They claimed that it must have been a mistake

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A gentleman named Harry Lee helped my mom out with getting a car! He did an amazing job and he was very professional. When you have professional people like Harry, everything about Kraft Nissan becomes automatically better! :) Harry did an amazing job and my mom was/is satisfied.

5
★★★★★

A gentleman named Harry Lee helped my mom out with getting a car! He did an amazing job and he was very professional. When you have professional people like Harry, everything about Kraft Nissan becomes automatically better! :) Harry did an amazing job and my mom was/is satisfied.

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I am new to the area. Need find a local mechanic to get an oil change after driving across country. Thought i'd take it to the local Nissan dealership... wow ! after reading these reviews I will not be rewarding Kraft Nissan with my

3
★★★★★

I am new to the area. Need find a local mechanic to get an oil change after driving across country. Thought i'd take it to the local Nissan dealership... wow ! after reading these reviews I will not be rewarding Kraft Nissan with my

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Made a special trip to Kraft Nissan Saturday because of two trucks we found on their website. Right price with a great rebate. When we arrived, we were told the price on the internet was incorrect and they would NOT honor it. So, after seeing the TV add that says you can ask for one of the owners if not satisfied, we did. We were then told that neither of the owners were there or available....... until Tuesday.....this was Saturday. Very unhappy with the false adverisment on their website and TV and the unprofessional treatment by the sales manager who walked in, very short and to the point said it was a mistake and they would not honor the advertised price and proceeded to walk out on us. Thanks Kraft Nissan for nadda but a waste of time.

1
★☆☆☆☆

Made a special trip to Kraft Nissan Saturday because of two trucks we found on their website. Right price with a great rebate. When we arrived, we were told the price on the internet was incorrect and they would NOT honor it. So, after seeing the TV add that says you can ask for one of the owners if not satisfied, we did. We were then told that neither of the owners were there or available....... until Tuesday.....this was Saturday. Very unhappy with the false adverisment on their website and TV and the unprofessional treatment by the sales manager who walked in, very short and to the point said it was a mistake and they would not honor the advertised price and proceeded to walk out on us. Thanks Kraft Nissan for nadda but a waste of time.

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On 01/09/10, I took my 2004 X-Terra to Kraft Nissan to have them check out a sticking gas pedal. I was told that it was probably carbon build up and an employee recommended that I get an "Induction" which cleans out all the built up

3
★★★★★

On 01/09/10, I took my 2004 X-Terra to Kraft Nissan to have them check out a sticking gas pedal. I was told that it was probably carbon build up and an employee recommended that I get an "Induction" which cleans out all the built up

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If you want good service, please turn the other way... Nissan is not where it's at. I went there for a complimentary oil change and walked out paying $50 for them to "tell me what they think" is wrong with my car. I dropped my car off at 8am and they called me at 5pm to pick it up. It took a whole day for them to do an oil change and look at my car!!! AND I DIDNT TELL THEM TO LOOK AT MY CAR, I ONLY CAME FOR MY OIL CHANGE!!!!! Waste of time and money..I could have went to Legacy Toyota!!! Nissan took advantage of me and it won't happen again. I will no longer be going to Nissan.

0
★☆☆☆☆

If you want good service, please turn the other way... Nissan is not where it's at. I went there for a complimentary oil change and walked out paying $50 for them to "tell me what they think" is wrong with my car. I dropped my car off at 8am and they called me at 5pm to pick it up. It took a whole day for them to do an oil change and look at my car!!! AND I DIDNT TELL THEM TO LOOK AT MY CAR, I ONLY CAME FOR MY OIL CHANGE!!!!! Waste of time and money..I could have went to Legacy Toyota!!! Nissan took advantage of me and it won't happen again. I will no longer be going to Nissan.

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I strongly suggest that you find another dealer to service your Nissan OR be very, very careful about reviewing what services and parts are being charged on your account!

We had to have our Nissan Titan towed into Kraft Nissan. We had a FULL GOLD PREFEREED Security Plus Warranty plan which should have covered all of our costs, yet our service representative told us three separate times that we owed them $600+ for parts and service that wasn't covered.

To make a long story short, I wound up calling the dealer where I purchased our truck only to be told that we we were fully covered. The matter was corrected, but only because of my persistence.

BE CAREFUL. Our sales representative was either careless or not honest. Either way, it almost cost our family $600 which is a lot of money to me!

0
★☆☆☆☆

I strongly suggest that you find another dealer to service your Nissan OR be very, very careful about reviewing what services and parts are being charged on your account!

We had to have our Nissan Titan towed into Kraft Nissan. We had a FULL GOLD PREFEREED Security Plus Warranty plan which should have covered all of our costs, yet our service representative told us three separate times that we owed them $600+ for parts and service that wasn't covered.

To make a long story short, I wound up calling the dealer where I purchased our truck only to be told that we we were fully covered. The matter was corrected, but only because of my persistence.

BE CAREFUL. Our sales representative was either careless or not honest. Either way, it almost cost our family $600 which is a lot of money to me!

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I didnt want to give them 1 star but it was required.

My case is not about the money it?s about the principle and business morals. I was blessed to only lose $95. Thank God!

If you read these reviews and still take your vehicle to Kraft Nissan of Tallahassee.
You are self abusive and self destructive. I wish I read these reviews before wasting my time and money. There are plenty of service shops in the area that are just as good or better with realistic rates. I strongly encourage you to do your research to find a service shop before being victimizes by Kraft Nissan.

I will try to summarize my horrible experience as short and to the point as possible.

I had my Nissan towed to Kraft Nissan for a simple radiator replacement (10-30 minute Job). After their service tech forcing his ($95) diagnostic test on me which most dealers waive this bogus fee if they do the work on your vehicle but Kraft does NOT. They did the ?diagnostic? test to my car. They called me with their so-called results. Told me I need a radiator (no kidding) and a water pump totaling $1500.
I ask the service tech. How did they determine I needed a water pump? His answer was a manifold was wet. WTF?!?!? No pressure test. No computerized test. No hose or seal test. No weep test. No real test. The only thing he did was notice a wet manifold at the bottom of my car. No kidding Sherlock the entire engine was socked with antifreeze from my busted radiator that?s why I had it towed. No real reason was given why they determined I had a bad water pump.

I was not satisfied with the service, rates, professionalism or knowledge of Kraft Nissan. They were all smoke and mirrors. I had my radiator replaced with a reputable service company for $250 the next day. I have not had any leakages or issues since.

I called Kraft Nissan Service Manager and Kris Kraft to inform them about the misdiagnosis of the bad water pump. The service manager played hidden?go-seek from me. Kris Kraft told me he was too busy to hear my complaint.

I have dealt with Nissan Services from North Carolina to Florida. I have nothing but great things to say about my past Nissan experiences BUT Kraft Nissan of Tallahassee is proof that taking advantage of customers still exists. Kraft is the worst by far. After this experience I would not let them do a simple oil change

0
★☆☆☆☆

I didnt want to give them 1 star but it was required.

My case is not about the money it?s about the principle and business morals. I was blessed to only lose $95. Thank God!

If you read these reviews and still take your vehicle to Kraft Nissan of Tallahassee.
You are self abusive and self destructive. I wish I read these reviews before wasting my time and money. There are plenty of service shops in the area that are just as good or better with realistic rates. I strongly encourage you to do your research to find a service shop before being victimizes by Kraft Nissan.

I will try to summarize my horrible experience as short and to the point as possible.

I had my Nissan towed to Kraft Nissan for a simple radiator replacement (10-30 minute Job). After their service tech forcing his ($95) diagnostic test on me which most dealers waive this bogus fee if they do the work on your vehicle but Kraft does NOT. They did the ?diagnostic? test to my car. They called me with their so-called results. Told me I need a radiator (no kidding) and a water pump totaling $1500.
I ask the service tech. How did they determine I needed a water pump? His answer was a manifold was wet. WTF?!?!? No pressure test. No computerized test. No hose or seal test. No weep test. No real test. The only thing he did was notice a wet manifold at the bottom of my car. No kidding Sherlock the entire engine was socked with antifreeze from my busted radiator that?s why I had it towed. No real reason was given why they determined I had a bad water pump.

I was not satisfied with the service, rates, professionalism or knowledge of Kraft Nissan. They were all smoke and mirrors. I had my radiator replaced with a reputable service company for $250 the next day. I have not had any leakages or issues since.

I called Kraft Nissan Service Manager and Kris Kraft to inform them about the misdiagnosis of the bad water pump. The service manager played hidden?go-seek from me. Kris Kraft told me he was too busy to hear my complaint.

I have dealt with Nissan Services from North Carolina to Florida. I have nothing but great things to say about my past Nissan experiences BUT Kraft Nissan of Tallahassee is proof that taking advantage of customers still exists. Kraft is the worst by far. After this experience I would not let them do a simple oil change

.

This place is a rip off!!! All they care about is money. They will make you pay for parts and services you don't need, esspecially if you don't know much about cars in general. They took me to the cleaners. I come from a long line of VETERANS, MOM, DAD,UNCLE,GRAND-FATHER, and myself a DISABLED VETERAN, Mr. KRAFT took over 3500 dollars from me, when the problem with my Titan was just a loose wire. Told me I needed all kinds of expensive parts, but all along it was just a loose wire and then told me to my face after refusing to give me any money back, "bad luck got you." Bad luck is getting hurt serving this GREAT NATION and not being able to serve any longer. Boycott this poor excuse for an AMERICAN. If you support them they will continue with these bad buisiness practices.

0
★☆☆☆☆

This place is a rip off!!! All they care about is money. They will make you pay for parts and services you don't need, esspecially if you don't know much about cars in general. They took me to the cleaners. I come from a long line of VETERANS, MOM, DAD,UNCLE,GRAND-FATHER, and myself a DISABLED VETERAN, Mr. KRAFT took over 3500 dollars from me, when the problem with my Titan was just a loose wire. Told me I needed all kinds of expensive parts, but all along it was just a loose wire and then told me to my face after refusing to give me any money back, "bad luck got you." Bad luck is getting hurt serving this GREAT NATION and not being able to serve any longer. Boycott this poor excuse for an AMERICAN. If you support them they will continue with these bad buisiness practices.

 

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