Lake Shore Camera Exchange

★★★★☆
  • 36637 Us Highway 19 N

    Palm Harbor, FL 34684

    Map & Directions
  • 727-938-6594

About Lake Shore Camera Exchange

Hours
Mon - Fri, 9am - 6pm; Sat, 10am - 3pm; Sun, closed Saturday 10am until 3pm

Shopping

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There is nothing more frustrating for us as consumers than really bad customer service. Been there a few time and the owner just sits out side and smokes and the staff inside says owner has to decide the trade in value of my lens, which I'm sure they more than capable of doing so, I was looking to buy a Mark 7D ii and give mint condition Canon70-200mm 2.8 is ii usm L. But no, the owner just wants to sit there and smoke instead of putting the cigarette out and helping a customer. End of rant.

1
★☆☆☆☆

There is nothing more frustrating for us as consumers than really bad customer service. Been there a few time and the owner just sits out side and smokes and the staff inside says owner has to decide the trade in value of my lens, which I'm sure they more than capable of doing so, I was looking to buy a Mark 7D ii and give mint condition Canon70-200mm 2.8 is ii usm L. But no, the owner just wants to sit there and smoke instead of putting the cigarette out and helping a customer. End of rant.

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With great Joy I like to take back the negative review
I left earlier regarding my camera repair Problem.
Seems like there was a misunderstanding .
The people I dealt with where not the owners and could not make
any decisions regarding free repair or replacement.
However when Tom ( Owner-Partner ) found out about it
he personally contacted me .
To my surprise he went above and beyond the warrantee coverage
he just traded the old camera for a brand new one !!!!
I want to thank Tom and the company and I hope
people that read reviews like I do and then make a decision
to visit a store should know that Lake Shore Camera Exchange
is a great company to deal with but sometimes you have
to have a problem first to find out how good the customer service is.
I will shop there again and I am recommending the store to my friends.
Thank you again
sincerely
Bruni Jaeger

5
★★★★★

With great Joy I like to take back the negative review
I left earlier regarding my camera repair Problem.
Seems like there was a misunderstanding .
The people I dealt with where not the owners and could not make
any decisions regarding free repair or replacement.
However when Tom ( Owner-Partner ) found out about it
he personally contacted me .
To my surprise he went above and beyond the warrantee coverage
he just traded the old camera for a brand new one !!!!
I want to thank Tom and the company and I hope
people that read reviews like I do and then make a decision
to visit a store should know that Lake Shore Camera Exchange
is a great company to deal with but sometimes you have
to have a problem first to find out how good the customer service is.
I will shop there again and I am recommending the store to my friends.
Thank you again
sincerely
Bruni Jaeger

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.

Hate writing complains , but would like to share this one.
When I bought the camera a fuji with case & warrantee etc...
the service was great the owner was friendly and even helped set up
the camera for me, and if you have any problems he said
just come back we take care of you .
Well after only 4 month the camera battery door will not close .
Thinking with the 2 year extended warrantee this would be an easy fix.
But this is where I was wrong . I was not able to speak with the owner
but dealt with an older unfriendly couple . I was in need of the camera
for a photo project...was told they have to send it in and it will be
3 weeks or longer to get it back....and of course this problem is NOT covered
by the warrantee and it should not be more than $40 to fix it !!!!
I have a defective battery door !! Just what is covered by my warrantee ?
I did not receive an answer . I was told to bring the camera back after
my photo project and he is going to look for a door he can replace it with
if he can find one , but it will still cost $40 .He duck taped the door shut
so it will hold the contact with the camera , the Lady gave me an extra piece of tape
in case the other falls off.
$ 30 more and I can buy a NEW CAMERA.
End of story .
I am not happy with this company and would never buy there again.
sincerely
B.Jaeger

1
★☆☆☆☆

Hate writing complains , but would like to share this one.
When I bought the camera a fuji with case & warrantee etc...
the service was great the owner was friendly and even helped set up
the camera for me, and if you have any problems he said
just come back we take care of you .
Well after only 4 month the camera battery door will not close .
Thinking with the 2 year extended warrantee this would be an easy fix.
But this is where I was wrong . I was not able to speak with the owner
but dealt with an older unfriendly couple . I was in need of the camera
for a photo project...was told they have to send it in and it will be
3 weeks or longer to get it back....and of course this problem is NOT covered
by the warrantee and it should not be more than $40 to fix it !!!!
I have a defective battery door !! Just what is covered by my warrantee ?
I did not receive an answer . I was told to bring the camera back after
my photo project and he is going to look for a door he can replace it with
if he can find one , but it will still cost $40 .He duck taped the door shut
so it will hold the contact with the camera , the Lady gave me an extra piece of tape
in case the other falls off.
$ 30 more and I can buy a NEW CAMERA.
End of story .
I am not happy with this company and would never buy there again.
sincerely
B.Jaeger

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.

We have purchased several Digital SLR cameras and multiple lenses from LSCE. Their service is great, they are courteous, very knowledgeable and they don't try to sell you items you don't need. They can almost always answer whatever question we've had and best of all ... there are 'no stupid questions' which is really nice. Highly recommend shopping with them. You might spend a little more than shopping at a chain store, but the customer support at LSCE is worth it.

5
★★★★★

We have purchased several Digital SLR cameras and multiple lenses from LSCE. Their service is great, they are courteous, very knowledgeable and they don't try to sell you items you don't need. They can almost always answer whatever question we've had and best of all ... there are 'no stupid questions' which is really nice. Highly recommend shopping with them. You might spend a little more than shopping at a chain store, but the customer support at LSCE is worth it.

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I have been a customer of Lakeshore Camera Exchange for a while now. It is their friendly and professional service that keeps me coming back. They treat their customers like friends and make sure that they are happy before they leave the store. They do not try to up-sell you equipment that you don't need, and they will steer you in the right direction, even if it means that they will make a lesser sale or no sale at all. I was there earlier today and bought two DSLR's and before I left the store, they made sure that I got to know my camera and how to use it. Dawn and Gregg both told me some time ago, "If you ever have any questions or problems, don't hesitate to come in." This is something that I have done several times. I look at them as friends and as long as I am in the "Bay area" they are the only camera store that I will go to. If you want a camera shop with people who really know their stuff, go to Lakeshore Camera Exchange.

5
★★★★★

I have been a customer of Lakeshore Camera Exchange for a while now. It is their friendly and professional service that keeps me coming back. They treat their customers like friends and make sure that they are happy before they leave the store. They do not try to up-sell you equipment that you don't need, and they will steer you in the right direction, even if it means that they will make a lesser sale or no sale at all. I was there earlier today and bought two DSLR's and before I left the store, they made sure that I got to know my camera and how to use it. Dawn and Gregg both told me some time ago, "If you ever have any questions or problems, don't hesitate to come in." This is something that I have done several times. I look at them as friends and as long as I am in the "Bay area" they are the only camera store that I will go to. If you want a camera shop with people who really know their stuff, go to Lakeshore Camera Exchange.

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I went there to have my digital camera fixed. The part that was needed was going to be very expensive. They thought they could do something simple to fix it, so they tried, and it worked, and they charged me nothing. They could have taken the camera, fixed it easily and then charged me a whole lot and I would have been none the wiser. They are honest and will definitely get my business when I'm ready to upgrade!!!

5
★★★★★

I went there to have my digital camera fixed. The part that was needed was going to be very expensive. They thought they could do something simple to fix it, so they tried, and it worked, and they charged me nothing. They could have taken the camera, fixed it easily and then charged me a whole lot and I would have been none the wiser. They are honest and will definitely get my business when I'm ready to upgrade!!!

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1 out of 1 people found this review helpful.

.

After a plane ride from New york to Florida I went to this store to have my digital camera repaired. The knob to turn it on and off had gotten knocked off and just needed to be repaired or replaced rahter than me buy a whole new camera. I went to this shop and they fixed it right away and did not try to hassle me to buy a new camera or any new equipment, they even cleaned and polished the lens on my camera. We bought some picture paper and film there which was al ittle more expensive than going to a grocery store or drug store chain or office store but it was convenient for us.

PROS: Service is exceptional
CONS: A little more pricey than an office store

4
★★★★☆

After a plane ride from New york to Florida I went to this store to have my digital camera repaired. The knob to turn it on and off had gotten knocked off and just needed to be repaired or replaced rahter than me buy a whole new camera. I went to this shop and they fixed it right away and did not try to hassle me to buy a new camera or any new equipment, they even cleaned and polished the lens on my camera. We bought some picture paper and film there which was al ittle more expensive than going to a grocery store or drug store chain or office store but it was convenient for us.

PROS: Service is exceptional
CONS: A little more pricey than an office store

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1 out of 1 people found this review helpful.

Message from Lake Shore Camera Exchange

Clearwater, St.Petersburg and Tampa's Digital Camera Store, featuring SLR cameras from Canon and Nikon. Compact Cameras from all prices. Full digital Photo lab on site. Passport photos for all countries. Specializing in USA, Greece and Canada's Passport Photos. Free instruction with all camera purchases.

 

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