del Air Heating Air Conditioning Refrigeration & Electric Incorporated

★★☆☆☆

About del Air Heating Air Conditioning Refrigeration & Electric Incorporated

Categories
  • Heating & Air Conditioning

Home Construction & Remodeling

Home Construction & Remodeling
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2.0 3
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We used Del-Air to supply and install our new Carrier heat pump. Unfortunately we were never given the option to select which level heat pump system would net us a rebate. Carriers bottom line heat pump was installed (without our knowledge) and therefore did not qualify for ANY rebate whatsoever. Calling the main office was a fruitless effort and the persons we spoke too were very rude and no help. All they did is push the blame around to others in the company. Our salesman was completely useless and offered NO HELP either.....that is if we could get him to call back. I DO NOT recommend Del-Air and will forever spread the word or warning to all considering this company. Take my word for it!!!!!!

1
★☆☆☆☆

We used Del-Air to supply and install our new Carrier heat pump. Unfortunately we were never given the option to select which level heat pump system would net us a rebate. Carriers bottom line heat pump was installed (without our knowledge) and therefore did not qualify for ANY rebate whatsoever. Calling the main office was a fruitless effort and the persons we spoke too were very rude and no help. All they did is push the blame around to others in the company. Our salesman was completely useless and offered NO HELP either.....that is if we could get him to call back. I DO NOT recommend Del-Air and will forever spread the word or warning to all considering this company. Take my word for it!!!!!!

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Sloppy workmanship. Poor customer service. Waited 2 days for them to fix the air conditioning when they said they would be out THAT evening. When we called and told them we were still waiting after 24 hours, they said "oh no, we never go home until all our service calls have been completed." That was absoloutely falso. They also charge astronomical amounts for services that are not fixed also, then charge you a second time to come out and fix what they didn't catch the first time.
Yes, they will come out quickly to SELL you an a/c unit. But good luck getting it fixed right or them coming out in a timely manner for repairs or even being helpful or holding up their end of the warranty.

1
★☆☆☆☆

Sloppy workmanship. Poor customer service. Waited 2 days for them to fix the air conditioning when they said they would be out THAT evening. When we called and told them we were still waiting after 24 hours, they said "oh no, we never go home until all our service calls have been completed." That was absoloutely falso. They also charge astronomical amounts for services that are not fixed also, then charge you a second time to come out and fix what they didn't catch the first time.
Yes, they will come out quickly to SELL you an a/c unit. But good luck getting it fixed right or them coming out in a timely manner for repairs or even being helpful or holding up their end of the warranty.

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When i first moved down i was here for two days before my AC went out. We had someone out there within two days to replace my whole inside and outside units. They were very professional and clean while doing this project and had it done within the day. I have not had any problems with it so far and it's been well over 6 months.

4
★★★★☆

When i first moved down i was here for two days before my AC went out. We had someone out there within two days to replace my whole inside and outside units. They were very professional and clean while doing this project and had it done within the day. I have not had any problems with it so far and it's been well over 6 months.

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