Northside Animal Clinic

★★★☆☆

About Northside Animal Clinic

Hours
Mon. - Tue., Thu. - Fri. 8:30am - 6pm;Wed., Sat. 8:30am - 12am;Sun. CLOSED

Pets & Animals

Pets & Animals
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Highland Pet Hospital

5631 US Hwy 98 S Lakeland, FL

3.0909 11
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Nice man, great with Barni the pom last week, going back this weekend for stitches removed. Brian those other reviews kind of old - his fees were not unreasonable for what he did. Karen and JimB/polk city

3
★★★★★

Nice man, great with Barni the pom last week, going back this weekend for stitches removed. Brian those other reviews kind of old - his fees were not unreasonable for what he did. Karen and JimB/polk city

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Im sorry to read the negative comments b/c Ive found Dr. Saylor and his staff to be personable and very caring. Dr. Saylor responds well to those who responsibly take care of and respect their pets and I only have good things to say.

3
★★★★★

Im sorry to read the negative comments b/c Ive found Dr. Saylor and his staff to be personable and very caring. Dr. Saylor responds well to those who responsibly take care of and respect their pets and I only have good things to say.

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PLEASE DO NOT SEND YOUR PETS HERE. Our bulldog's information was mistakenly faxed to this vet, and because we were emotional, we did not research him before bringing our dog to him. We implicitly trusted him because he was a vet. Our dog had vistibular syndrome and we left him in the doctor's care for fluids to pull through. After four hours, we were called in to look at our dog and he was way worse than what he was when we dropped him off. We were pressured into euthanizing our dog in a very short amount of time without any concern for the decision. We even think he wanted us to make a quick decision because he was closing soon. We saw our dog in a horrible state and didn't want him to suffer any longer and eventually decided to put him down at the office. It was horrible. The vet was talking to me about FOOTBALL minutes after my dog had died. After it all happened, we immediately regretted putting him down and now feel incredibly guilty. The cremation options were shoved in our faces to purchase right after he died and information we were given was false. The company they told us would be cremating him informed us that they don't even cremate for Northside anymore. Now we are afraid they have incinerated our dog and will give us ashes that aren't his. I can't begin to explain how horrible this is right now. PLEASE DO NOT TAKE YOUR VET HERE.

1
★☆☆☆☆

PLEASE DO NOT SEND YOUR PETS HERE. Our bulldog's information was mistakenly faxed to this vet, and because we were emotional, we did not research him before bringing our dog to him. We implicitly trusted him because he was a vet. Our dog had vistibular syndrome and we left him in the doctor's care for fluids to pull through. After four hours, we were called in to look at our dog and he was way worse than what he was when we dropped him off. We were pressured into euthanizing our dog in a very short amount of time without any concern for the decision. We even think he wanted us to make a quick decision because he was closing soon. We saw our dog in a horrible state and didn't want him to suffer any longer and eventually decided to put him down at the office. It was horrible. The vet was talking to me about FOOTBALL minutes after my dog had died. After it all happened, we immediately regretted putting him down and now feel incredibly guilty. The cremation options were shoved in our faces to purchase right after he died and information we were given was false. The company they told us would be cremating him informed us that they don't even cremate for Northside anymore. Now we are afraid they have incinerated our dog and will give us ashes that aren't his. I can't begin to explain how horrible this is right now. PLEASE DO NOT TAKE YOUR VET HERE.

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I took my girl in with an ear infection. We got her yes from a puppy mill situation and she had not been treated well there. Her spirit was broke and she yet she is docile and sweet as can be. \r
\r
When we came in the girl at the front

3
★★★★★

I took my girl in with an ear infection. We got her yes from a puppy mill situation and she had not been treated well there. Her spirit was broke and she yet she is docile and sweet as can be. \r
\r
When we came in the girl at the front

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I called at 4:30pm on a Monday with my little boy's sick doggie. They got me right in. I think Dr. Saylor and his staff have great personalities. Dr. Saylor was extremely gentle telling my 9 year old that he was going to take care of his doggie. Before he even got my hopes up that a heartworm treatment would be beneficial, he told me he had to do bloodwork. My 7 year old Boxer had high blood cell count and he wouldn't do anything until he took antibiotics. I would refer this vet to anyone. He has class, character, and is running a business. Unfortunately, he is running a business and has to charge people. I'm sure back 10-15 years ago, he would do payment arrangements. But, he's probably been burned a time or two on "good faith" claims.

4
★★★★☆

I called at 4:30pm on a Monday with my little boy's sick doggie. They got me right in. I think Dr. Saylor and his staff have great personalities. Dr. Saylor was extremely gentle telling my 9 year old that he was going to take care of his doggie. Before he even got my hopes up that a heartworm treatment would be beneficial, he told me he had to do bloodwork. My 7 year old Boxer had high blood cell count and he wouldn't do anything until he took antibiotics. I would refer this vet to anyone. He has class, character, and is running a business. Unfortunately, he is running a business and has to charge people. I'm sure back 10-15 years ago, he would do payment arrangements. But, he's probably been burned a time or two on "good faith" claims.

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I brought my pet here with a high fever in terrible weather almost at closing time seeing as I work almost at the same hours as the vet is open. They diagnosed the problem, and nurses were kind. After the commotion of getting there I left my debit card at the house and Mr. David W. Saylor, fuming with anger says quote " Lady, it's like goin' ta Publix and sayin' I'm hungry an' ya ain't got money". This is the rudest not to mention most unprofessional I've ever been treated at a vet. I offered to bring the money in a few minutes and he simply left after saying he'd be there.

After all this I come back the next day to pay the bill and also purchase a suggested product from a nurse after which she hands me a counterfeit bill for the change. Having to go back there AGAIN was terrible enough, and though he had no "legal" obligation to he should have honored that his staff and in extension he himself had passed fake money onto one of his customers and taken the TEN dollar loss. Nope he's a stingy guy people.

Now a little Vet like this I expected the quality customer care of years past, but I understand now that he was been burned many times by customers who haven't been able to pay him and simply insufficient customers. I'm sad to say it's turned him into a bitter old man with a sinking business. DO NOT TAKE YOUR BUSINESS HERE. You and your pet will thank me later.

0
★☆☆☆☆

I brought my pet here with a high fever in terrible weather almost at closing time seeing as I work almost at the same hours as the vet is open. They diagnosed the problem, and nurses were kind. After the commotion of getting there I left my debit card at the house and Mr. David W. Saylor, fuming with anger says quote " Lady, it's like goin' ta Publix and sayin' I'm hungry an' ya ain't got money". This is the rudest not to mention most unprofessional I've ever been treated at a vet. I offered to bring the money in a few minutes and he simply left after saying he'd be there.

After all this I come back the next day to pay the bill and also purchase a suggested product from a nurse after which she hands me a counterfeit bill for the change. Having to go back there AGAIN was terrible enough, and though he had no "legal" obligation to he should have honored that his staff and in extension he himself had passed fake money onto one of his customers and taken the TEN dollar loss. Nope he's a stingy guy people.

Now a little Vet like this I expected the quality customer care of years past, but I understand now that he was been burned many times by customers who haven't been able to pay him and simply insufficient customers. I'm sad to say it's turned him into a bitter old man with a sinking business. DO NOT TAKE YOUR BUSINESS HERE. You and your pet will thank me later.

Cons: Customer/Pet Care are not Dr. Saylor's Primary concern.

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I had accidentally injured one of our sweet cats. I had tried to personally snip off one of his mats. I intern cut him and caused a laceration that in a matter of hours was infected. I have been taking all of my cats to this clinic since I became a cat owner. I have not had any problems with prior treatments for my animals. The office staff in very personable and courteous. But on this occasion, the economic woes have taken over. My income is not as such as it used to be. I took my INJURED cat named "Herbie" to be treated. I explained my situation. I could either make my vehicle payment or have my cat treated. I opted the cat is family and more important. I explained my situation to the doctor/s, and told them how much money I had to my name, and asked to please treat "Herbie". Their response to me, remember, I have been taking ALL of my animals there for procedures and health care needs since I became a cat owner, was that they couldn't accept what I had in my pocket to treat what they called an "EMERGENCY" situation. I told them I would make up the difference when I received my next pay check. They stated that wasn't good enough and turned me out the door. The procedure would have cost $396 plus office visit of $42. I had $250 cash, and that was all the money I had to my name until pay day. They would have let my cat die, knowing the seriousness of the injury, infection had already set in and he had a fever. I wasn't looking for a hand out, I would have paid the difference. Knowing what I know now, I will NEVER take ANY of my animals to be seen or treated by this doctor ever again, who is only concerned about lining his pockets, not the care of the animals. Makes me wonder how he treats the animals when owners aren't there to watch their every move. I inturn, did find treatment for "Herbie" and his injury is being mended and infection taken care of. The cost is no where near the price Northside Animal Clinic quoted me, and if it was, they were willing to work with me. They are truly concerned about the animal, not the lining of the pockets. In a real emergency, pet owners don't ever consider where I took "Herbie" and that was the SPCA. When I mentioned I was taking "Herbie" to the SPCA, the clinic made reference to they would not take care of my animal properly. The SPCA can not exist on their reputation around the United States if this were to be true. I have full faith in the SPCA because they truly were concerned about treating my cat and not measuring me up for how much money I could pay. As I was in the waiting room with "Herbie", once I signed the paper work giving permission, the representative wisked "Herbie" away and were going to perform emergency surgery. My thanks to the SPCA and my condolences to the Northside Animal Clinic who would of let "Herbie" die. ps Mr Saylor you sr must have a rock for a heart and to all looking for a vet keep looking this is not a good man or vet Tony Sharp

0
★☆☆☆☆

I had accidentally injured one of our sweet cats. I had tried to personally snip off one of his mats. I intern cut him and caused a laceration that in a matter of hours was infected. I have been taking all of my cats to this clinic since I became a cat owner. I have not had any problems with prior treatments for my animals. The office staff in very personable and courteous. But on this occasion, the economic woes have taken over. My income is not as such as it used to be. I took my INJURED cat named "Herbie" to be treated. I explained my situation. I could either make my vehicle payment or have my cat treated. I opted the cat is family and more important. I explained my situation to the doctor/s, and told them how much money I had to my name, and asked to please treat "Herbie". Their response to me, remember, I have been taking ALL of my animals there for procedures and health care needs since I became a cat owner, was that they couldn't accept what I had in my pocket to treat what they called an "EMERGENCY" situation. I told them I would make up the difference when I received my next pay check. They stated that wasn't good enough and turned me out the door. The procedure would have cost $396 plus office visit of $42. I had $250 cash, and that was all the money I had to my name until pay day. They would have let my cat die, knowing the seriousness of the injury, infection had already set in and he had a fever. I wasn't looking for a hand out, I would have paid the difference. Knowing what I know now, I will NEVER take ANY of my animals to be seen or treated by this doctor ever again, who is only concerned about lining his pockets, not the care of the animals. Makes me wonder how he treats the animals when owners aren't there to watch their every move. I inturn, did find treatment for "Herbie" and his injury is being mended and infection taken care of. The cost is no where near the price Northside Animal Clinic quoted me, and if it was, they were willing to work with me. They are truly concerned about the animal, not the lining of the pockets. In a real emergency, pet owners don't ever consider where I took "Herbie" and that was the SPCA. When I mentioned I was taking "Herbie" to the SPCA, the clinic made reference to they would not take care of my animal properly. The SPCA can not exist on their reputation around the United States if this were to be true. I have full faith in the SPCA because they truly were concerned about treating my cat and not measuring me up for how much money I could pay. As I was in the waiting room with "Herbie", once I signed the paper work giving permission, the representative wisked "Herbie" away and were going to perform emergency surgery. My thanks to the SPCA and my condolences to the Northside Animal Clinic who would of let "Herbie" die. ps Mr Saylor you sr must have a rock for a heart and to all looking for a vet keep looking this is not a good man or vet Tony Sharp

Pros: The way over charging not good care

Cons: Saylor only thinks of money not your pet!!

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Dr Saylor is a horrible human being!! The techs/assistants are kind and friendly. The Dr is too busy trying to sell you heartguard and advantage (which I buy online to save money), as soon as he realizes your not going to bite he treats you like dirt. Dr Saylor does not care about animals, he obviously became a vet for the money, and to support his diving trips. Unless you want him to pur your animal down rather than go through the trouble of treating it dont go to him. He will still charge you as much money as he can get away with, but he dosent care enough to go through the effort of trying to get your pet healthy. When one of the assistants checked over my dog without trying to sell me heartguard and advantage right away he totally went off on her it was hard to watch. At one point I thought he was going to explode, it was really unprofessional of him to treat an employee like that in front of me (a client). Go anywhere but northside animal clinic!!!!!!!!!!!!!!!!!

0
★☆☆☆☆

Dr Saylor is a horrible human being!! The techs/assistants are kind and friendly. The Dr is too busy trying to sell you heartguard and advantage (which I buy online to save money), as soon as he realizes your not going to bite he treats you like dirt. Dr Saylor does not care about animals, he obviously became a vet for the money, and to support his diving trips. Unless you want him to pur your animal down rather than go through the trouble of treating it dont go to him. He will still charge you as much money as he can get away with, but he dosent care enough to go through the effort of trying to get your pet healthy. When one of the assistants checked over my dog without trying to sell me heartguard and advantage right away he totally went off on her it was hard to watch. At one point I thought he was going to explode, it was really unprofessional of him to treat an employee like that in front of me (a client). Go anywhere but northside animal clinic!!!!!!!!!!!!!!!!!

Pros: Only if you have no where else to go

Cons: Dr stinks... Price always too high...

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The vet is good at what he does, taking care of animals. his bed side or should i say table side manner is not what you would expect from most doctors. He is a bit short with his comments but he good at what he does, my two dogs love him. The staff is very nice and very helpful. the office could use some updateing but that would just make people happy, i am not too sure how dogs or cats feel about the dated decor. I trust the doctor and staff with my four legged children.

2
★★★★☆

The vet is good at what he does, taking care of animals. his bed side or should i say table side manner is not what you would expect from most doctors. He is a bit short with his comments but he good at what he does, my two dogs love him. The staff is very nice and very helpful. the office could use some updateing but that would just make people happy, i am not too sure how dogs or cats feel about the dated decor. I trust the doctor and staff with my four legged children.

Pros: very experianced staff, service,

Cons: hours,

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Disclaimer: the following is merely opinion, and should therefore be treated as such.

If you value your pets and their safety, DO NOT UNDER ANY CIRCUMSTANCES visit Northside Animal Clinic. The main (and to my knowledge, only as of today) vet there, David W. Saylor (stocky white male with glasses and white hair, approximately 70 years old), is a HORRIBLE excuse for a veterinarian. He's VERY rough with the treatment of animals, and has a TERRIBLE bedside manner. This man attempted to bully me into putting my 15 year old dog in poor health under anesthesia despite my concerns, completely ignoring the risks associated with the procedure. He showed no sensitivity toward me or the condition of my dog whatsoever. He had an extremely condescending and overbearing attitude; at times he was downright belligerent. He would snap at me for asking simple questions (he was literally yelling at me at one point). I've never met anyone in medicine even remotely as rude and obnoxious as he was.

Additionally, he charged me for several services without prompting me, including medicine that he subsequently refused to issue a refund for. Compared to other vets in the area, his prices are absolutely ridiculous. He clearly got into veterinary medicine for monetary purposes, not for the well-being of animals. To top it all off, they refused to release the medical records for my dog when I attempted to retrieve them. It was an absolute nightmare.

This man has an EXTREMELY negative reputation throughout the veterinary community in Lakeland. If you don't believe me, just ask around at other vets. Incidentally, multiple people have subsequently contacted me disclosing similar experiences at this vet, seemingly confirming his reputation. DO NOT VISIT THIS VET UNDER ANY CIRCUMSTANCES. He is a danger to animals, and should not be practicing medicine. He is completely and totally incompetent. Right now he's got a billboard up saying he's accepting new customers: DON'T FALL FOR IT. There's a reason the parking lot of this clinic is usually barren.

If you've had a negative experience with this vet, please don't hesitate to file a complaint at: http://www.myfloridalicense.com/dbpr/pro/vetm/forms.html

1
★☆☆☆☆

Disclaimer: the following is merely opinion, and should therefore be treated as such.

If you value your pets and their safety, DO NOT UNDER ANY CIRCUMSTANCES visit Northside Animal Clinic. The main (and to my knowledge, only as of today) vet there, David W. Saylor (stocky white male with glasses and white hair, approximately 70 years old), is a HORRIBLE excuse for a veterinarian. He's VERY rough with the treatment of animals, and has a TERRIBLE bedside manner. This man attempted to bully me into putting my 15 year old dog in poor health under anesthesia despite my concerns, completely ignoring the risks associated with the procedure. He showed no sensitivity toward me or the condition of my dog whatsoever. He had an extremely condescending and overbearing attitude; at times he was downright belligerent. He would snap at me for asking simple questions (he was literally yelling at me at one point). I've never met anyone in medicine even remotely as rude and obnoxious as he was.

Additionally, he charged me for several services without prompting me, including medicine that he subsequently refused to issue a refund for. Compared to other vets in the area, his prices are absolutely ridiculous. He clearly got into veterinary medicine for monetary purposes, not for the well-being of animals. To top it all off, they refused to release the medical records for my dog when I attempted to retrieve them. It was an absolute nightmare.

This man has an EXTREMELY negative reputation throughout the veterinary community in Lakeland. If you don't believe me, just ask around at other vets. Incidentally, multiple people have subsequently contacted me disclosing similar experiences at this vet, seemingly confirming his reputation. DO NOT VISIT THIS VET UNDER ANY CIRCUMSTANCES. He is a danger to animals, and should not be practicing medicine. He is completely and totally incompetent. Right now he's got a billboard up saying he's accepting new customers: DON'T FALL FOR IT. There's a reason the parking lot of this clinic is usually barren.

If you've had a negative experience with this vet, please don't hesitate to file a complaint at: http://www.myfloridalicense.com/dbpr/pro/vetm/forms.html

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The staff and one other vet was very kind. But the main vet was very rude. Just because I was asking him questions. Treated me like I was stupid. That is their job to answer the clients questions especially after paying alot of money for their service. I was very upset about my animal , I didn't need the vet to make it worse.

1
★★★☆☆

The staff and one other vet was very kind. But the main vet was very rude. Just because I was asking him questions. Treated me like I was stupid. That is their job to answer the clients questions especially after paying alot of money for their service. I was very upset about my animal , I didn't need the vet to make it worse.

Pros: nice staff, location, nice office

Cons: vet, expensive, hours

 

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