This person isn't giving the full information. The pet
came in and was so matted that the skin had sores from the matts. The fur around the genital was so tight that the pet was urinating on itself. The dog has a severe ear infection, dental disease and hadn't been taken care of. The groomer tried her best to groom the pet, but had to shave the fur down very close due to all the matting. The pet was very uncomfortable due to the matting and skin sores caused by the matting that the dog had to be sedated. The groomer tried to take time with the pet so as not to cause the pet to be upset. The grooming was stared right after the pet came in, but due to the difficutly of the matting, much more time was taken. The pet was not allowed to go home until the sedation had worn off. This person is a horrible pet owner and shouldn't be allowed to have pets. The owner paid full price, but was given a discount by the groomer because she felt so sorry for the poor dog. In reality, she should have been charged more for all the extra time taken. If the owner felt the dog looked ridiculous, then she should have taken better care of the dog to begin with and not blame the groomer or this hosptial for the horrible state she had allowed the pet to get into.
PROS: Excellent hospital, wonderful service, great staff, state of the art
CONS:
Posted 02/03/06 | Report Abuse
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