Laptops Express

★☆☆☆☆

About Laptops Express

Categories
  • Computer Programming Services
  • Computer Repair Services
  • Computer Support Services
  • Computer Dealers
  • Computer Hardware
  • Software

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The store sometimes closes before the listed closing time, which I found out the hard way when I arrived a little less than 10 minutes before closing time to find the door locked and no one inside. About six month later when I returned requesting a part for the charger they had sold me (without the box or manufacturer warranty information) and asked the owner what the warranty policy was when I told him I was not interested in just buying another one he became insulting and verbally aggressive, belittling me. Needless to say I don't recommend this company, CompUSA recently opened less than 10 minutes away and they have better prices and excellent customer service skills.

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★☆☆☆☆

The store sometimes closes before the listed closing time, which I found out the hard way when I arrived a little less than 10 minutes before closing time to find the door locked and no one inside. About six month later when I returned requesting a part for the charger they had sold me (without the box or manufacturer warranty information) and asked the owner what the warranty policy was when I told him I was not interested in just buying another one he became insulting and verbally aggressive, belittling me. Needless to say I don't recommend this company, CompUSA recently opened less than 10 minutes away and they have better prices and excellent customer service skills.

Pros: Location

Cons: Horrible Customer Service, Prices, Don't Adhere to Posted Store Hours

 

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