Performance Computer Group PCG

★★★★★
  • 1155 S Dale Mabry Hwy Suite 2

    Tampa, FL 33629

    Map & Directions
  • 813-639-0211

About Performance Computer Group PCG

Categories
  • Computer Repair Services
Details
  • Computer Room Equipment Installation
Hours
M-F 9am-6pm, Sa 10am-5pm, Su Closed (After Hours and Sunday Pickup/Drop-Off Available call Store for details)
Emails
  • sales@tampapcg.com
Year Established
  • 1996
Keywords
  • virus removal
  • ssd
  • macbook repair
Products
  • Macbooks
  • Laptops
  • Desktops
  • Custom Gaming Computers
Payment Options
  • American Express
  • Discover
  • Visa
  • Invoice
  • Cash
  • MasterCard
Brands
  • Apple
  • Microsoft
  • Lenovo
  • Samsung
  • HP
  • Intel
  • AMD
  • Nvidia
Services
  • Macbook Repair
  • Laptop Repair
  • Desktop Repair
  • Broken Screen Repair

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4.5 18
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I visited their Dale Mabry Hwy Location on 18/2/15 to see about selling two laptops I no longer had a use for. One was an Acer Aspire late model with 3gigs DDR3 ram 500 GB SATA II HD.. The other an older Toshiba Satellite DDR2 and a small

3
★★★★★

I visited their Dale Mabry Hwy Location on 18/2/15 to see about selling two laptops I no longer had a use for. One was an Acer Aspire late model with 3gigs DDR3 ram 500 GB SATA II HD.. The other an older Toshiba Satellite DDR2 and a small

.

I love these guys! They took in my water-soaked Macbook, which the Apple geniuses had refused to attempt to repair, and they totally fixed it and recovered all of my data. I will bring all of my computer problems to them.

3
★★★★★

I love these guys! They took in my water-soaked Macbook, which the Apple geniuses had refused to attempt to repair, and they totally fixed it and recovered all of my data. I will bring all of my computer problems to them.

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Brought my business computer in for repair. They tried to up sell me on an anti virus soft ware they sell in their store. I told them, "no" I was happy with mine and I had never had a problem with viruses. A few days later my computer

3
★★★★★

Brought my business computer in for repair. They tried to up sell me on an anti virus soft ware they sell in their store. I told them, "no" I was happy with mine and I had never had a problem with viruses. A few days later my computer

.

The problem is that the managers that initially give you the estimates for the work misrepresent the charges for the work.

The estimate appears fine on paper. Since everything on paper looks fine, I signed it. However, afterwards, all of

3
★★★★★

The problem is that the managers that initially give you the estimates for the work misrepresent the charges for the work.

The estimate appears fine on paper. Since everything on paper looks fine, I signed it. However, afterwards, all of

.

There are four reviews here that rate this criminal enterprise one star, add mine and it makes it 5, one star reviews. The reason I call this a criminal enterprise is because all of us who rated this place1 star!!! have one thing in

3
★★★★★

There are four reviews here that rate this criminal enterprise one star, add mine and it makes it 5, one star reviews. The reason I call this a criminal enterprise is because all of us who rated this place1 star!!! have one thing in

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I have purchased three trouble-free computers two used, one new from the Computer Performance Group over the past year or so. I have also had Computer Performance Group repair several computers for me that I purchased from other

3
★★★★★

I have purchased three trouble-free computers two used, one new from the Computer Performance Group over the past year or so. I have also had Computer Performance Group repair several computers for me that I purchased from other

.

P C G COMPUTER PERFORMANCE GROUP HAS BEEN MY "GO TO COMPUTER STORE" SINCE 2002. I BOUGHT MY FIRST LAPTOP THERE. THEY HAVE BUILT 3 COMPUTERS FOR ME. THE LAST WAS SET UP TWO WEEKS AGO. PAUL, THE STORE MANAGER, AND SAM, ONE OF THE

3
★★★★★

P C G COMPUTER PERFORMANCE GROUP HAS BEEN MY "GO TO COMPUTER STORE" SINCE 2002. I BOUGHT MY FIRST LAPTOP THERE. THEY HAVE BUILT 3 COMPUTERS FOR ME. THE LAST WAS SET UP TWO WEEKS AGO. PAUL, THE STORE MANAGER, AND SAM, ONE OF THE

.

From the instant I walked into the store carrying my "dead" PC to the short time later "THEY" carrying my "LIVE" PC to the car, was a first class expierence. From the Gen. Manager, Paul Gamache to the Tec. Dustin, I was treated as a valued client in need of "help"! That they did and more! All I can say is they provided quick, professional, cost-effective service and "IF" I ever need PC care or service, it will be that TEAM!
By the way, I do not work for, nor have I ever worked for PCG. I tell you that because I just cannot understand some of the other poor comments!

2
★★★★★

From the instant I walked into the store carrying my "dead" PC to the short time later "THEY" carrying my "LIVE" PC to the car, was a first class expierence. From the Gen. Manager, Paul Gamache to the Tec. Dustin, I was treated as a valued client in need of "help"! That they did and more! All I can say is they provided quick, professional, cost-effective service and "IF" I ever need PC care or service, it will be that TEAM!
By the way, I do not work for, nor have I ever worked for PCG. I tell you that because I just cannot understand some of the other poor comments!

Pros: Quick, professional,cost-effective, just service and no B.S.

Cons: Did not find any!

.

I think the people who gave them 5 star are fake people created by PCG itself. I had the worst experience of my life there. They charged some $200 giving different reasons all the time. Guys there are definitely better places than PCG. No one can last long with zero customer satisfaction.

0
★☆☆☆☆

I think the people who gave them 5 star are fake people created by PCG itself. I had the worst experience of my life there. They charged some $200 giving different reasons all the time. Guys there are definitely better places than PCG. No one can last long with zero customer satisfaction.

Pros: I wished they had some

Cons: in their term. A computer center full of viruses.

.

If you wanna repair your laptop, PCG is definitely not the place you wanna go to.
I was told these guys are good and cheap and so I went there. This was indeed the biggest mistake of my life!!
I visited them thrice with the same issue and spent almost $ 250 and still didn't get the laptop repaired.
The funniest part about these guys is that they detected a new problem with my laptop every time I went there.
I finally went to Best buy and without a detail diagnosis, they detected the problem with my laptop.
Moreover these guys are very bad at updating you about the status of your laptop repair. You gotta keep calling them and sometimes they may just hang up on you.
As your well wisher, I would recommend you to spend that extra money and go to someone who is more capable.

0
★☆☆☆☆

If you wanna repair your laptop, PCG is definitely not the place you wanna go to.
I was told these guys are good and cheap and so I went there. This was indeed the biggest mistake of my life!!
I visited them thrice with the same issue and spent almost $ 250 and still didn't get the laptop repaired.
The funniest part about these guys is that they detected a new problem with my laptop every time I went there.
I finally went to Best buy and without a detail diagnosis, they detected the problem with my laptop.
Moreover these guys are very bad at updating you about the status of your laptop repair. You gotta keep calling them and sometimes they may just hang up on you.
As your well wisher, I would recommend you to spend that extra money and go to someone who is more capable.

Cons: They lack technical expertise

.

Man these guys are fantastic! The sales guys at the front counter were honest and up front with me with what they suspected was wrong and how long it would take when I dropped off my laptop. The next day I received a call from the tech working on my computer, and he walked me through what was wrong and what my options were. They had me up in running again in a matter of days. A great experience overall, I recommend them to everyone I know!

2
★★★★★

Man these guys are fantastic! The sales guys at the front counter were honest and up front with me with what they suspected was wrong and how long it would take when I dropped off my laptop. The next day I received a call from the tech working on my computer, and he walked me through what was wrong and what my options were. They had me up in running again in a matter of days. A great experience overall, I recommend them to everyone I know!

Pros: Honest sales guys, top notch techs, cheap prices

Cons: none

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We've relied upon PCG for all our computers both personal and commercial with great success having received first class services, sales, and support.

PCG is great to discuss your repair options, the costs associated with each, and knowledgeable toward other computer enhancements that would help your system run more efficiently. They also have great deals on new computers!

They actively and authentically serve the computer community where the client does come first!

2
★★★★★

We've relied upon PCG for all our computers both personal and commercial with great success having received first class services, sales, and support.

PCG is great to discuss your repair options, the costs associated with each, and knowledgeable toward other computer enhancements that would help your system run more efficiently. They also have great deals on new computers!

They actively and authentically serve the computer community where the client does come first!

Pros: Professional, couteous, responsive, resolution oriented

Cons: There are not more of these stores available

.

PCG is a wonderful establishment. I recommend their services to all my friends and co-works and anyone who has any computer questions I make sure they are going to this company.

2
★★★★★

PCG is a wonderful establishment. I recommend their services to all my friends and co-works and anyone who has any computer questions I make sure they are going to this company.

Pros: Great service, Great prices!!!

Cons: None - Flawless

.

On my first visit to PC Generations, their techs used porn movies to test my new video card, leaving the file names visible in my "recent files" list. No harm done I thought, and let it slide.

On my second visit, the system was infected with a virus when returned to me -- with a new HD, no less. And unless a file named "busty blond gets hammered" is a HD diagnostic tool, they again watched porn on my system, as indicated by the "recent files" listing. I then noticed they had installed a refurbished drive instead of a new one, and had swapped my high speed RAM for slower cheap chips.

Complaining to the store, I was given the "oh you must be mistaken, our employees are top notch" spiel and brushed off. They're a gaggle of cheap hacks as far as I'm concerned.

0
★☆☆☆☆

On my first visit to PC Generations, their techs used porn movies to test my new video card, leaving the file names visible in my "recent files" list. No harm done I thought, and let it slide.

On my second visit, the system was infected with a virus when returned to me -- with a new HD, no less. And unless a file named "busty blond gets hammered" is a HD diagnostic tool, they again watched porn on my system, as indicated by the "recent files" listing. I then noticed they had installed a refurbished drive instead of a new one, and had swapped my high speed RAM for slower cheap chips.

Complaining to the store, I was given the "oh you must be mistaken, our employees are top notch" spiel and brushed off. They're a gaggle of cheap hacks as far as I'm concerned.

Pros: Low prices (you get what you pay for tho)

Cons: Unprofessional, sloppy, cheap, dishonest

.

I dropped my laptop off for a simple replacement which is supposed to be 8 - 10 days. I call at day number thirteen and the same person who answers the phone can never give me the status of my computer.,.....four phone calls in one day and nothing. I suppose I have to pay for the rush ($100) return just to get a dang answer.

0
★☆☆☆☆

I dropped my laptop off for a simple replacement which is supposed to be 8 - 10 days. I call at day number thirteen and the same person who answers the phone can never give me the status of my computer.,.....four phone calls in one day and nothing. I suppose I have to pay for the rush ($100) return just to get a dang answer.

Pros: n/a

Cons: n/a

.

I have a Toshiba Qosmio and my high definition screen went out on it. I asked around for a good repair facility and I was refered to PCG. I spoke to the owner Paul and explained that I needed my laptop back asap. He put a rush on it and he got my laptop back to me with in a couple of days. The screen looked great, the service was quick and the over all experience was wonderful. I am a Realtor by profession and I will defiantly be refering my clients to PCG in the future.

2
★★★★★

I have a Toshiba Qosmio and my high definition screen went out on it. I asked around for a good repair facility and I was refered to PCG. I spoke to the owner Paul and explained that I needed my laptop back asap. He put a rush on it and he got my laptop back to me with in a couple of days. The screen looked great, the service was quick and the over all experience was wonderful. I am a Realtor by profession and I will defiantly be refering my clients to PCG in the future.

Pros: very knowledgeable, quick service, great customer service

.

I have use them several times and have always had a positive experience. They are very knowledgeable and have good customer service

2
★★★★★

I have use them several times and have always had a positive experience. They are very knowledgeable and have good customer service

Pros: I have had seeveral of my computers fixed

Cons: They need a location closer to my house in New Tampa

.

I took my laptop to another computer store and was told I had to replace my motherboard for cost of $455 I said no and went thru a huge hassle to get it back. When I did get it the laptop back it was not even put completely back together completely. I took it to PCG just to get the data backed up and they called me and told me they had looked at the laptop and the only thing it needed was a new internal power jack and the cost was around $125. I told them I had already purchased a new laptop so they did the data backup for free and gave me $150 for my old laptop. Man I wish I would have gone to them in the first place.

2
★★★★★

I took my laptop to another computer store and was told I had to replace my motherboard for cost of $455 I said no and went thru a huge hassle to get it back. When I did get it the laptop back it was not even put completely back together completely. I took it to PCG just to get the data backed up and they called me and told me they had looked at the laptop and the only thing it needed was a new internal power jack and the cost was around $125. I told them I had already purchased a new laptop so they did the data backup for free and gave me $150 for my old laptop. Man I wish I would have gone to them in the first place.

Pros: They know what they are doing and they are honest

Message from Performance Computer Group PCG

At PCG we are committed to providing our clients with proper and reliable IT systems that they can depend on to run smoothly and effectively. We offer a large selection of New and Refurbished Desktops and Laptops as well as custom built High in Desktops and laptops. Our success is based on quality work, effectiveness, efficiency, collaboration, respect, integrity, transparency and responsibility. These values determine our actions in our daily dealing with clients, business partners, team members and our community.

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