San Gennario's Italian

★★★★★

About San Gennario's Italian

Categories
  • Italian Restaurants

Food

Food
More choices in North Palm Beach:
Resultset_next

Jay's Pizza & Pasta

8983 Okeechobee Blvd 216 West Palm Beach, FL

Resultset_next

Santana Pizza Subs

3957 Florida Blvd Palm Beach Gardens, FL

5.0 2
Hi! Sign in to let us know how San Gennario's Italian was?
Write a Review
.

Disaster. I'd use this word to describe the experience we had at San Gennaros Italian Restaurant in North Palm Beach on February 22, 2008. We arrived to be seated in a very noisy dining room. Bread was served however no butter accompanied it. When we requested butter, the waiter explained they were completely out. Half our table had cloth napkins and half did not. Again, we requested to get napkins for the rest of the table and were told none were available. Perhaps it was just an off night?
Not so much. When our food came out it was COLD. Frustrated, we just continued eating as we wanted to leave the restaurant and end the experience. After reviewing the bill, TWO drinks were charged to our bill that we never even received. The manager, Tom, came to correct it and made even more errors on the receipt. When I asked him to correct it the second time, he was extremely rude and arrogant. Apparently the school of thought that the customer is always right is a missed lesson in his book.
In all honesty, I'm not one to complain. This restaurant had me so angry and disappointed though. I tried taking my family out for a nice italian dinner and we got everything but that. DON'T GO!!

5
★★★★★

Disaster. I'd use this word to describe the experience we had at San Gennaros Italian Restaurant in North Palm Beach on February 22, 2008. We arrived to be seated in a very noisy dining room. Bread was served however no butter accompanied it. When we requested butter, the waiter explained they were completely out. Half our table had cloth napkins and half did not. Again, we requested to get napkins for the rest of the table and were told none were available. Perhaps it was just an off night?
Not so much. When our food came out it was COLD. Frustrated, we just continued eating as we wanted to leave the restaurant and end the experience. After reviewing the bill, TWO drinks were charged to our bill that we never even received. The manager, Tom, came to correct it and made even more errors on the receipt. When I asked him to correct it the second time, he was extremely rude and arrogant. Apparently the school of thought that the customer is always right is a missed lesson in his book.
In all honesty, I'm not one to complain. This restaurant had me so angry and disappointed though. I tried taking my family out for a nice italian dinner and we got everything but that. DON'T GO!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

At first glance San Gennaro's looks like an overpriced Italian restaurant. But...look again....those HIGH prices are dinner for TWO. In reality, three can dine on some of these meals. This is Italian Food at it's finest. The decor is typical of a nice Italian restaurant with lots of statues and over the top decorating. The chef...amazing. Oh...& they have 2+ lb. lobsters, boiled or stuffed for a low price. What more can I say than...MANGIA at San Gennaro's.

PROS: generous portions
CONS:

5
★★★★★

At first glance San Gennaro's looks like an overpriced Italian restaurant. But...look again....those HIGH prices are dinner for TWO. In reality, three can dine on some of these meals. This is Italian Food at it's finest. The decor is typical of a nice Italian restaurant with lots of statues and over the top decorating. The chef...amazing. Oh...& they have 2+ lb. lobsters, boiled or stuffed for a low price. What more can I say than...MANGIA at San Gennaro's.

PROS: generous portions
CONS:

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used San Gennario's Italian, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review