Mr. Plumber Atlanta

★★★★★
Mr. Plumber Atlanta is the plumbing contractor that metro Atlanta can depend on for fast, professional plumbing service performed by skilled plumbers. From water heater repair and installation to leaks and clogged drains, our plumbers have you covered.
  • 1787 Williams Dr

    Marietta, GA 30066

    Map & Directions
  • 770-777-1111

About Mr. Plumber Atlanta

Hours
Daily 12am-11:55pm
Reservations
Make A Reservation

Home Construction & Remodeling

Home Construction & Remodeling
More choices in Marietta:
Resultset_next

Pike Plumbing Co

63 Reynolds St Sw Marietta, GA

Resultset_next

Sundial Plumbing

2255 McCollum Pkwy Kennesaw, GA

4.8125 48
Hi! Sign in to let us know how Mr. Plumber Atlanta was?
Write a Review
.

After reading these and similar reviews, I thought I'd give Mr. Plumber a call after noticing a clog at an older house we recently bought. The plumber came out as scheduled and proceeded to remove the clog as promised(all though it was

3
★★★★★

After reading these and similar reviews, I thought I'd give Mr. Plumber a call after noticing a clog at an older house we recently bought. The plumber came out as scheduled and proceeded to remove the clog as promised(all though it was

.

Had a clog in the main sewer main that took all of my business bathrooms offline. Called Mr. Plumber. They called me no less than 4 times to let me know they were working on getting a plumber to me. They sent Elliott out before 6 pm.

3
★★★★★

Had a clog in the main sewer main that took all of my business bathrooms offline. Called Mr. Plumber. They called me no less than 4 times to let me know they were working on getting a plumber to me. They sent Elliott out before 6 pm.

.

We had a terrible sewage clog that backed up into lower tub and toilet. Tried using stuff from Home Depot to unclog, but nothing worked. Heard about Mr. Plumber's $93 "Clear Any Drain or it's Free" deal. Andy, from Mr. Plumber, came

3
★★★★★

We had a terrible sewage clog that backed up into lower tub and toilet. Tried using stuff from Home Depot to unclog, but nothing worked. Heard about Mr. Plumber's $93 "Clear Any Drain or it's Free" deal. Andy, from Mr. Plumber, came

.

Blake the technician came in at 4pm on the 4th of November to unclog the kitchen sink. He ran an electrical drain snake down the sink and later on told us that it was clear. What we did not know was that in the process of him clearing the clog with the snake, he popped out a corner joint in the plumbing system that was in the basement, and all the water that drained from the kitchen sink and dishwasher drained into the basement floor. On the 7th of November, I went to the basement and noticed that it was flooded. I called the company at 11.30 pm and they had wanted to send someone out that will get to me by 12.30 am and I told them that it was dark and it would be better assessed in the daylight. They then sent someone (Tommy) to come and assess the damage. Tommy arrived and said that the corner joint was not installed up to code and not glued and that was why it popped off when it was being snaked. He said he would call his manager and talk to him. 15 minutes later, he came in and said they would not accept responsibility for it.

I have lived in my home which was built in 2005, and it passed a plumbing inspection. I have had no leak or drainage out of the so called joint that was not installed up to code. The joint also would not have fallen out by itself if it had not been snaked with mechanical force. I spoke to the VP- Joe Hayes, and he admitted that the snaking caused the flooding and damage, but rather than accept responsibility, he said that it would have not happened if it had been installed right in the first place. When I pressed further and told him that I had never had any problem with the entire plumbing system of the house, he then asked me if I had any insurance and that I should get the insurance company to call him. When I reminded Joe Hayes of their plumbing guarantee ($93 to clear the drain or it is free), he said that he will give me back my $93, but accept no liability for the damage to my property due to their work.

So in essence, as a mother of two young children, I was left with the choice of leaving a gap in the plumbing system and no sink to use till I could get another plumber, or pay then an additional 206.46 to have the joint replaced. I was also left with the task of paying (1500) to clean up a 4 day flooded basement. I wish i could upload the images for you all to see.

Please please be careful of what you pay for. If it is cheap (like mr plumber), then you will get cheap service from mr plumber with no acceptance of liability for their work.

1
★☆☆☆☆

Blake the technician came in at 4pm on the 4th of November to unclog the kitchen sink. He ran an electrical drain snake down the sink and later on told us that it was clear. What we did not know was that in the process of him clearing the clog with the snake, he popped out a corner joint in the plumbing system that was in the basement, and all the water that drained from the kitchen sink and dishwasher drained into the basement floor. On the 7th of November, I went to the basement and noticed that it was flooded. I called the company at 11.30 pm and they had wanted to send someone out that will get to me by 12.30 am and I told them that it was dark and it would be better assessed in the daylight. They then sent someone (Tommy) to come and assess the damage. Tommy arrived and said that the corner joint was not installed up to code and not glued and that was why it popped off when it was being snaked. He said he would call his manager and talk to him. 15 minutes later, he came in and said they would not accept responsibility for it.

I have lived in my home which was built in 2005, and it passed a plumbing inspection. I have had no leak or drainage out of the so called joint that was not installed up to code. The joint also would not have fallen out by itself if it had not been snaked with mechanical force. I spoke to the VP- Joe Hayes, and he admitted that the snaking caused the flooding and damage, but rather than accept responsibility, he said that it would have not happened if it had been installed right in the first place. When I pressed further and told him that I had never had any problem with the entire plumbing system of the house, he then asked me if I had any insurance and that I should get the insurance company to call him. When I reminded Joe Hayes of their plumbing guarantee ($93 to clear the drain or it is free), he said that he will give me back my $93, but accept no liability for the damage to my property due to their work.

So in essence, as a mother of two young children, I was left with the choice of leaving a gap in the plumbing system and no sink to use till I could get another plumber, or pay then an additional 206.46 to have the joint replaced. I was also left with the task of paying (1500) to clean up a 4 day flooded basement. I wish i could upload the images for you all to see.

Please please be careful of what you pay for. If it is cheap (like mr plumber), then you will get cheap service from mr plumber with no acceptance of liability for their work.

Was this review helpful to you?
Ratings_icons Ratings_icons

Business Response:

On 11/4/12 we received your original call to unstop your kitchen sink. When the service technician arrived, he used the conventional method of cleaning this drain with the kitchen sink machine. This machine is very effective in cleaning such blockages and uses a mechanical force to rotate the attached cable as it proceeds through the blockage in the piping. The drain was cleared to your satisfaction at that time. It was not until the7th that you noticed the damage in your basement. When you called us at 11:30 m that night, we offered to be at your home by 12:30 am. At your request, we waited until the next day to arrive to inspect. The second service technician saw that the corner joint was open. During this inspection, he noticed that the original plumbing was 2 -90 degree elbows and that they had not been glued during installation. The correct fitting is a long sweep, which we installed for you that day, properly glued and secured for the agreed charge 206.43. Since the repair, you have contacted us regarding the charges and indicated that the only reason the fittings popped off was because we used the sink machine. Fortunately, the force of this machine does not cause damage when fittings are proper and installed correctly. Unfortunately, this was not the case at your home. Coolray/Mr. Plumber believes that our customers are most important and we uphold standards to accomplish this goal- you will always receive a licensed plumber, in an insured vehicle with all the necessary equipment and materials to complete your call in a single visit whenever possible. Your calls will be answered by efficient and courteous staff members with our office remaining open until midnight. We do all this and more to insure that our customers are satisfied. As proof of our commitment to our customers 100% satisfaction, we refunded to you the total plumbing charges of $206.43 for this repair.
.

All of Mr. Plumbers employees are excellent reps of their company. They always do excellent when we use them.

3
★★★★★

All of Mr. Plumbers employees are excellent reps of their company. They always do excellent when we use them.

.

Lance has been out to our home many times over the years. He always does an outstanding job servicing our units.\r

3
★★★★★

Lance has been out to our home many times over the years. He always does an outstanding job servicing our units.\r

.

I use Mr.plummer who came and cleared the drain. In my mind they are the best.\r
Their techs were prompt and my grand kids says cool.

3
★★★★★

I use Mr.plummer who came and cleared the drain. In my mind they are the best.\r
Their techs were prompt and my grand kids says cool.

.

Very professional and delivered great service

5
★★★★★

Very professional and delivered great service

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Wow! What a couple of days! I am sure no one wants to have issues with plumbing. I would like to let ya'll know how GREAT Bill, Ken, and Jimmy from Mr. Plumber were during my stressful time! They care about the customer (homeowner) in my opinion beyond what would be expected by anyone! They answered questions and explained things so I could understand ETC. I could go on and on again...

2
★★★★★

Wow! What a couple of days! I am sure no one wants to have issues with plumbing. I would like to let ya'll know how GREAT Bill, Ken, and Jimmy from Mr. Plumber were during my stressful time! They care about the customer (homeowner) in my opinion beyond what would be expected by anyone! They answered questions and explained things so I could understand ETC. I could go on and on again...

.

The service from Mr. Plumber was great! They did an absolutely perfect job on the repair I needed. Definitely recommend!

5
★★★★★

The service from Mr. Plumber was great! They did an absolutely perfect job on the repair I needed. Definitely recommend!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The serviceman who came to my home was really respectful. He showed genuine concern and interest for the problem. Overall I thought it was excellent!

2
★★★★★

The serviceman who came to my home was really respectful. He showed genuine concern and interest for the problem. Overall I thought it was excellent!

.

Matlock did a great job and handled the digging equipment very will. Floyd was his helper and he also did a fine job.

2
★★★★★

Matlock did a great job and handled the digging equipment very will. Floyd was his helper and he also did a fine job.

.

First of all I have a hard time believing that any company that has so many 5 star ratings didn't write them on there own. And why do the reviews all sound so similar -- ""they came when they said, they fixed the problem without any issues and then left"". My Hero! One star ratings always have specific incidences and dialog. Now I would never accuse Mr Plumber of writing their own reviews; but if you did, you guys need to be a little more creative. At lease put in some stuff about how people call you wonderful or how swell you are.

Here is my story:

They really did come right away, they really did fix the pin size leak in the pipe without any problems (it only took 30 minutes) and they really did charge me $394.34. But lets be fair about this, $49 was for the ""Service Charge"" and the 3 inch piece of pipe they used must have cost at least $1. So if you are look for a plain ol' plumber that does the same thing any other plumber does - except that they charge almost $700.00 per hour, then Mr. Plumber is the company you want. Hey can I get job with you guys?

0
★☆☆☆☆

First of all I have a hard time believing that any company that has so many 5 star ratings didn't write them on there own. And why do the reviews all sound so similar -- ""they came when they said, they fixed the problem without any issues and then left"". My Hero! One star ratings always have specific incidences and dialog. Now I would never accuse Mr Plumber of writing their own reviews; but if you did, you guys need to be a little more creative. At lease put in some stuff about how people call you wonderful or how swell you are.

Here is my story:

They really did come right away, they really did fix the pin size leak in the pipe without any problems (it only took 30 minutes) and they really did charge me $394.34. But lets be fair about this, $49 was for the ""Service Charge"" and the 3 inch piece of pipe they used must have cost at least $1. So if you are look for a plain ol' plumber that does the same thing any other plumber does - except that they charge almost $700.00 per hour, then Mr. Plumber is the company you want. Hey can I get job with you guys?

.

I had a leak somewhere in my home and called Mr. Plumber to find it and fix it. They were very quick. The leak was taken care of just 5 hours after I called.

5
★★★★★

I had a leak somewhere in my home and called Mr. Plumber to find it and fix it. They were very quick. The leak was taken care of just 5 hours after I called.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very good service from Mr. Plumber. They were very impressive.

2
★★★★★

Very good service from Mr. Plumber. They were very impressive.

.

They did a great job! Very professional and courteous!!

5
★★★★★

They did a great job! Very professional and courteous!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Matt did a wonderful job on the plumbing repair we had done by Mr. plumber. I recommend the company because they exhibit thorough service and knowledge.

5
★★★★★

Matt did a wonderful job on the plumbing repair we had done by Mr. plumber. I recommend the company because they exhibit thorough service and knowledge.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Kevin was an excellent plumber. He even wore shoe covers, which wasn??t even necessary since the job was in our basement, but I appreciated how much he cared.

5
★★★★★

Kevin was an excellent plumber. He even wore shoe covers, which wasn??t even necessary since the job was in our basement, but I appreciated how much he cared.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very knowledgeable, courteous and professional plumber! I am very thankful that they take the time to explain the products and services to me. I appreciate it a lot!

5
★★★★★

Very knowledgeable, courteous and professional plumber! I am very thankful that they take the time to explain the products and services to me. I appreciate it a lot!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had John from Coolray out and while he was here I asked him to look at my septic to ensure there were no issues. Andy came out soon after from Mr. Plumber and resolved all the issues with it. Great work! Thanks guys!

2
★★★★★

I had John from Coolray out and while he was here I asked him to look at my septic to ensure there were no issues. Andy came out soon after from Mr. Plumber and resolved all the issues with it. Great work! Thanks guys!

.

Andy, from Mr. Plumber was very professional, helpful, efficient and timely when completing the repair. He was very polite and patient with my many questions. They even were able to schedule him to come on a Saturday, which was very helpful for us.

2
★★★★★

Andy, from Mr. Plumber was very professional, helpful, efficient and timely when completing the repair. He was very polite and patient with my many questions. They even were able to schedule him to come on a Saturday, which was very helpful for us.

.

Elliot from Mr. Plumber was great! He did the very best he could to try to fix the plumbing problem. Was not fixable that day, but they were willing to come back out and get it fixed quickly.

5
★★★★★

Elliot from Mr. Plumber was great! He did the very best he could to try to fix the plumbing problem. Was not fixable that day, but they were willing to come back out and get it fixed quickly.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am older in age, and Eliot is by far the best repairmen I have ever hired! Mr. Plumber is lucky to have him.

5
★★★★★

I am older in age, and Eliot is by far the best repairmen I have ever hired! Mr. Plumber is lucky to have him.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Dean literally saved us! We had water everywhere at our business from a leaky sink. They came out so fast and fixed it quickly enough, we didn??t even have to close our business. He was AMAZING! Thanks Mr. Plumber!!

5
★★★★★

Dean literally saved us! We had water everywhere at our business from a leaky sink. They came out so fast and fixed it quickly enough, we didn??t even have to close our business. He was AMAZING! Thanks Mr. Plumber!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Ken was the best plumber I

2
★★★★★

Ken was the best plumber I

.

Mr. Plumber showed up when they said they would and got right to work. Kept the area clean, cleaned up when all the work was complete. Very polite, great customer service. Will definately use them again.

2
★★★★☆

Mr. Plumber showed up when they said they would and got right to work. Kept the area clean, cleaned up when all the work was complete. Very polite, great customer service. Will definately use them again.

.

Mr. Pluber is always excellent. Every tech we??ve worked with has been smart and efficient. Mr. Plumber has been great for us for years now, so we will continue with them!

5
★★★★★

Mr. Pluber is always excellent. Every tech we??ve worked with has been smart and efficient. Mr. Plumber has been great for us for years now, so we will continue with them!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Mr. Plumber will handle all my plumbing needs in the future! They did an awesome job!

2
★★★★★

Mr. Plumber will handle all my plumbing needs in the future! They did an awesome job!

.

Mike was extremely professional and smart. I will request him everytime I need their services. I love how much they care.

2
★★★★★

Mike was extremely professional and smart. I will request him everytime I need their services. I love how much they care.

.

Derek installed our new waterless tank system. He could not have been a harder worker. We were very impressed with Derek and Mr. Plumber.

5
★★★★★

Derek installed our new waterless tank system. He could not have been a harder worker. We were very impressed with Derek and Mr. Plumber.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Mr. Plumber has been very reliable. Always providing me with the most excellent and efficient service. This Is a great plumber.

5
★★★★★

Mr. Plumber has been very reliable. Always providing me with the most excellent and efficient service. This Is a great plumber.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This company offers terrific service. You really cant ask for better.

2
★★★★★

This company offers terrific service. You really cant ask for better.

.

Mr. plumbers technicians are just great. Explained everything that caused the back up in the first place and how to avoid it in the future. Excellent service.

5
★★★★★

Mr. plumbers technicians are just great. Explained everything that caused the back up in the first place and how to avoid it in the future. Excellent service.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We did a remodel in our bathroom and had Mr. Plumber do some of the work. The technician did a beautiful job installing the pedestal lavatory. He was very neat and I liked their work.

2
★★★★★

We did a remodel in our bathroom and had Mr. Plumber do some of the work. The technician did a beautiful job installing the pedestal lavatory. He was very neat and I liked their work.

.

As a property manager it is so nice to be able to rely on quality. Mr. Plumber is very knowledgeable and informing and I like that I know I can trust them.

5
★★★★★

As a property manager it is so nice to be able to rely on quality. Mr. Plumber is very knowledgeable and informing and I like that I know I can trust them.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Mr. Plumber did a GREAT job!!! They were extremely helpful and knew what they were doing. They did excellent work and the technician they sent was very friendly and made me feel comfortable with him in my house.

2
★★★★★

Mr. Plumber did a GREAT job!!! They were extremely helpful and knew what they were doing. They did excellent work and the technician they sent was very friendly and made me feel comfortable with him in my house.

.

I have used Mr. Plumber in the past and Scott is always a wonderful representative for their company. He is on time ad always professional!

5
★★★★★

I have used Mr. Plumber in the past and Scott is always a wonderful representative for their company. He is on time ad always professional!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I like using Mr. Plumber because I always know that when they show up they will be able to handle the problem without having to make a second appointment.

5
★★★★★

I like using Mr. Plumber because I always know that when they show up they will be able to handle the problem without having to make a second appointment.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Chally was the tech that did work on one bathroom and came back to do another job for us. He is personable, honest, trustworthy and knowledgeable. Always, always they do an excellent job!

2
★★★★★

Chally was the tech that did work on one bathroom and came back to do another job for us. He is personable, honest, trustworthy and knowledgeable. Always, always they do an excellent job!

.

Mr. Plumber is one of the best companies. I regularly get Mike when I call and just adore him. I sell real estate and I am recommending Mr. Plumber to all my clients.

5
★★★★★

Mr. Plumber is one of the best companies. I regularly get Mike when I call and just adore him. I sell real estate and I am recommending Mr. Plumber to all my clients.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Mr. Plumbers work has always been exceptional and their techs have always been pleasant. I will always use them for future plumbing needs and highly recommend them.

2
★★★★★

Mr. Plumbers work has always been exceptional and their techs have always been pleasant. I will always use them for future plumbing needs and highly recommend them.

.

Ive been a longtime customer of Mr. Plumber and they are always great. Their techs couldnt be more informative, thorough or accommodating. Theyre awesome!

2
★★★★★

Ive been a longtime customer of Mr. Plumber and they are always great. Their techs couldnt be more informative, thorough or accommodating. Theyre awesome!

.

Mr. plumber??s techs are excellent. Every one that has been to my home has been very trustworthy, conscientious and thoughtful of my needs and my home. They??re clean and on time. I recommend Mr. Plumber.

5
★★★★★

Mr. plumber??s techs are excellent. Every one that has been to my home has been very trustworthy, conscientious and thoughtful of my needs and my home. They??re clean and on time. I recommend Mr. Plumber.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We are already Coolray customers so we tried out Mr. Plumber, too. They are solid professionals. They can come to my home any time and do further work. I recommend them to all!

5
★★★★★

We are already Coolray customers so we tried out Mr. Plumber, too. They are solid professionals. They can come to my home any time and do further work. I recommend them to all!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My wife and I have been using Mr. Plumber for all of our service needs for many years now. Their service technicians are always very professional and able to fix the problem on the first call. I recommend them.

5
★★★★★

My wife and I have been using Mr. Plumber for all of our service needs for many years now. Their service technicians are always very professional and able to fix the problem on the first call. I recommend them.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The man Mr. Plumber sent to my home was very courteous and explained the work necessary to replace the main water line to my house BEFORE doing the work. He was very conscientious and thorough. My entire experience with Mr. Plumber was excellent and I recommend them to all!!

5
★★★★★

The man Mr. Plumber sent to my home was very courteous and explained the work necessary to replace the main water line to my house BEFORE doing the work. He was very conscientious and thorough. My entire experience with Mr. Plumber was excellent and I recommend them to all!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am hoping the work was decent quality... will have to see.. But I felt WAY overcharged.... had to wait past their promised response window too. Ridiculous. I will certainly never recommend these guys. I felt violated. Shop around. You wallet will thank you.

1
★☆☆☆☆

I am hoping the work was decent quality... will have to see.. But I felt WAY overcharged.... had to wait past their promised response window too. Ridiculous. I will certainly never recommend these guys. I felt violated. Shop around. You wallet will thank you.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Mr. Plumber is a reliable plumber. My experience has been that if the problem isn't fixed after they leave, they will come back free of charge until it is fixed.

3
★★★☆☆

Mr. Plumber is a reliable plumber. My experience has been that if the problem isn't fixed after they leave, they will come back free of charge until it is fixed.

Was this review helpful to you?
Ratings_icons Ratings_icons

Wait, you're the expert.

If you've been to or used Mr. Plumber Atlanta, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review