I have been to Image several times now and I have been nothing but exceptionally pleased. As an attorney, I firmly believe that the appearance of my hair contributes to the overall put-together appearance I need to present in court. I have had my hair styled and colored by many stylists in many salons, from the small walk-in salons that massacre your hair to the high end salons like Van Michael and Moda. To some, the prices at Image may seem high, but they are just perfect, especially for such quality of care. In the small salons, I found that the cuts reflected inexperienced stylists with very little insight or creativity. At the high-end salons, the stylists pretend to listen to your interests and then proceed to cut your hair the way they choose. Also, in the high end salons, you have to beat off the attempts to sell products with a very big stick. Interestingly, each time you go to one, there is another product that would be just wonderful for your hair and it will cost at least $30.
I first went to Image because I was in need of a cut and there was an available appointment, so, by chance, I got Tammy Shirley. She not only listened to what I was thinking for my hair, but she got out a couple of magazines and found a picture that encompassed my desires. Instead of the typical, "Okay!" then closing the magazine and cutting it the way she wanted, she kept the picture out and referred to it as necessary to insure that she was maintaining the integrity of my cut. Also, for the first time ever, I did not have to refuse to buy product. Tammy styles my hair in a way that does not fight its natural tendencies and for the first time in my adult life I don't require hair product. I was so happy with my hair...and remarkably, I had no upside-down "v"s , I didn't have uneven ends in the back, one side wasn't longer than the other, all of which are previous salon experiences that I have had, yes, even from high-end stylists. As my hair grew out, it retained its shape and was very pleasing. On my second visit, Tammy did highlights and a cut. This is the ONLY salon where I have been a customer and did not pay for both the color and the cut separately. That is a nice change. My color was fabulous and well worth the expense (but still much less expensive than the high end salons, even though it was also much better). I have had so many bad salon experiences as well as just "satisfactory" experiences, that Image has been a very pleasant surprise. It brings me pride and joy when I get a compliment on my hair to say "Tammy Shirley at Image Salon does it. Didn't she do a wonderful job!"
Posted 03/12/09 | Report Abuse
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