Hedge, Sandrs, Dvm - Briarcliff Animal Clinic

★★★★☆
  • 1850 Johnson Rd NE

    Atlanta, GA 30306

    Map & Directions
  • 404-874-6393

About Hedge, Sandrs, Dvm - Briarcliff Animal Clinic

Pets & Animals

Pets & Animals
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The thing I like most is that when we go in there whether it's a visit or boarding they remember you. You may be a customer but your pet is part of their family and you can expect the best service and expertise. Like I said they are pricey but if you want the best for your loved one this is the place to go.

2
★★★★★

The thing I like most is that when we go in there whether it's a visit or boarding they remember you. You may be a customer but your pet is part of their family and you can expect the best service and expertise. Like I said they are pricey but if you want the best for your loved one this is the place to go.

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The doctors and staff were wonderful. My cat saw Dr. Clealand, who was extremely helpful and caring. He diagnosed my cat's blocked bladder pretty quickly and walked me through the treatment options. He took the time to explain everything to my husband and me, answered all of our questions, and updated us with calls twice a day.

2
★★★★★

The doctors and staff were wonderful. My cat saw Dr. Clealand, who was extremely helpful and caring. He diagnosed my cat's blocked bladder pretty quickly and walked me through the treatment options. He took the time to explain everything to my husband and me, answered all of our questions, and updated us with calls twice a day.

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I must say their prices are high and have seemed to increase over my 6yr experience with them but I have no doubt they are the best at what they do. I have taken my dog to other places based on cost only to get misdiagnosed by Briarcliff which ended up in big savings on my side. The thing I like most is that when we go in there whether it's a visit or boarding they remember you. You may be a customer but your pet is part of their family and you can expect the best service and expertise. Like I said they are pricey but if you want the best for your loved one this is the place to go.

2
★★★★★

I must say their prices are high and have seemed to increase over my 6yr experience with them but I have no doubt they are the best at what they do. I have taken my dog to other places based on cost only to get misdiagnosed by Briarcliff which ended up in big savings on my side. The thing I like most is that when we go in there whether it's a visit or boarding they remember you. You may be a customer but your pet is part of their family and you can expect the best service and expertise. Like I said they are pricey but if you want the best for your loved one this is the place to go.

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This clinic has a reputation of being one of the best in Atlanta, which scares the crap out of me! They are clearly the most expensive animal hospital I have ever encountered and seem more concerned about collecting your money than the well being of your pet. Their customer service is the worst I've ever seen. I've had more calls left on hold for fifteen minutes plus and disconnected more times than I can count. Don't expect a sincere apology or any empathy here, they just give you attitude over it. It's practically impossible to have your pet treated without having to see multiple vets and the communication between them is a joke. I wouldn't recommend Briarcliff to anyone and I have shared my thoughts with every pet owner I know.

1
★☆☆☆☆

This clinic has a reputation of being one of the best in Atlanta, which scares the crap out of me! They are clearly the most expensive animal hospital I have ever encountered and seem more concerned about collecting your money than the well being of your pet. Their customer service is the worst I've ever seen. I've had more calls left on hold for fifteen minutes plus and disconnected more times than I can count. Don't expect a sincere apology or any empathy here, they just give you attitude over it. It's practically impossible to have your pet treated without having to see multiple vets and the communication between them is a joke. I wouldn't recommend Briarcliff to anyone and I have shared my thoughts with every pet owner I know.

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Bring your animal here if you have the money to spend on very smart doctors and great equipment. For instance when i was employed i paid $300.00 for a laser spay on my kitten. The kitten hardly knew anything had happened and healed up very quickly. It's a great way to go if money is no option. I've also had them diagnoise other animals correctly when others could not. Don't know why they charge so much more than other clinics, would theorize they pay their doctors more, hire top doctors and keep their equipment upgraded.

2
★★★★★

Bring your animal here if you have the money to spend on very smart doctors and great equipment. For instance when i was employed i paid $300.00 for a laser spay on my kitten. The kitten hardly knew anything had happened and healed up very quickly. It's a great way to go if money is no option. I've also had them diagnoise other animals correctly when others could not. Don't know why they charge so much more than other clinics, would theorize they pay their doctors more, hire top doctors and keep their equipment upgraded.

Pros: Great diagnostics

Cons: BIG price

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I drive about 30 minutes to get to Briarcliff. The staff is friendly, courteous, and helpful, and the doctors are thorough. My pet was very sick, and had to be hospitalized for a few days. The doctors communicated the treatment plan and costs with me beforehand, and there were no surprises. I was overall extremely satisfied with my pet's treatment. Thank you to everyone at Briarcliff Animal Clinic! I won't go anywhere else!

2
★★★★★

I drive about 30 minutes to get to Briarcliff. The staff is friendly, courteous, and helpful, and the doctors are thorough. My pet was very sick, and had to be hospitalized for a few days. The doctors communicated the treatment plan and costs with me beforehand, and there were no surprises. I was overall extremely satisfied with my pet's treatment. Thank you to everyone at Briarcliff Animal Clinic! I won't go anywhere else!

Pros: extremely long hours, friendly staff, wonderful doctors

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My pet had an awful experience here. They would not allow me to be with him while he was treated & given shots. They brought him back to me in a urine-soaked old box and my precious cat had feces matted in his fur. He was terrorized by hearing dogs bark 24/7 because they do not separate the dogs from the cats. They will not give your pet a sedative because it's not "natural" medicine. This place appears to be chic and cool but it's really overpriced and nasty.

0
★☆☆☆☆

My pet had an awful experience here. They would not allow me to be with him while he was treated & given shots. They brought him back to me in a urine-soaked old box and my precious cat had feces matted in his fur. He was terrorized by hearing dogs bark 24/7 because they do not separate the dogs from the cats. They will not give your pet a sedative because it's not "natural" medicine. This place appears to be chic and cool but it's really overpriced and nasty.

Pros: Snob Appeal in Morningside

Cons: Filthy behind the scenes

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Every one of these doctors are very caring, thorough, and sincere when it comes to our pets. They are a little pricey- but you do get what you pay for and they will work with you if you have multiple pets.

5
★★★★★

Every one of these doctors are very caring, thorough, and sincere when it comes to our pets. They are a little pricey- but you do get what you pay for and they will work with you if you have multiple pets.

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Dr. Muller should not be called a doctor. He should burn in hell. He murdered by dog selfishly. My tiny baby pomeranian poodle had a small cut on her stomach and he gave us two options: surgery to stich her up with anasthesia or letting it heal naturally but he recommended surgery because "there is a risk of small infections with natural healing"- my personal belief is that that SOB needed the money because the economy is bad and was attempting to sway us toward the more expensive method. Well after my baby came out of surgery she went into cardiac arrest as a result of lung collapse and died. Dr. Muller FAILED to brief us on the risks of the surgery and how pomeranian poodles are the most likely to experience lung collapse as a result of anasthesia. That SOB is a murderer and we are not done with him. That vet will pay for what it has done, especially after we have been going there for 20 something odd years. Beware briarcliff.

0
★☆☆☆☆

Dr. Muller should not be called a doctor. He should burn in hell. He murdered by dog selfishly. My tiny baby pomeranian poodle had a small cut on her stomach and he gave us two options: surgery to stich her up with anasthesia or letting it heal naturally but he recommended surgery because "there is a risk of small infections with natural healing"- my personal belief is that that SOB needed the money because the economy is bad and was attempting to sway us toward the more expensive method. Well after my baby came out of surgery she went into cardiac arrest as a result of lung collapse and died. Dr. Muller FAILED to brief us on the risks of the surgery and how pomeranian poodles are the most likely to experience lung collapse as a result of anasthesia. That SOB is a murderer and we are not done with him. That vet will pay for what it has done, especially after we have been going there for 20 something odd years. Beware briarcliff.

Pros: free parking

Cons: they murder animals because they are selfish and want $

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I was new to the area and I could not have found a better vet. The staff was compassionate, kind, and they were genuinely concernced about my pets. They were also extremely affordable. I brought my cat in for fleas and they gave her an exam and treated her great. A few days later I had to bring my puppy in for the same problem. He had the same exam and treatment but the staff refused to charge me for an office visit. They also have an express service for puppy vaccines where you only have to pay for the shot...no office visits, which saves you money! Briarcliff is an amazing Animal Hospital and I am extremely happy there.

5
★★★★★

I was new to the area and I could not have found a better vet. The staff was compassionate, kind, and they were genuinely concernced about my pets. They were also extremely affordable. I brought my cat in for fleas and they gave her an exam and treated her great. A few days later I had to bring my puppy in for the same problem. He had the same exam and treatment but the staff refused to charge me for an office visit. They also have an express service for puppy vaccines where you only have to pay for the shot...no office visits, which saves you money! Briarcliff is an amazing Animal Hospital and I am extremely happy there.

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I went to Briarcliff after having a bad experience with Inman animal hospital. I had found a kitten and decided to keep her. The staff was very efficient and kind. The female vet in particular (I forget her name!) was great. They gave me a quote on how much everything would cost, and the vet stayed in the room with me while she gave the shots and exam, and explained the procedures to me in great detail. It was the exact opposite from inman. I felt confident that my kitty was in good hands.

2
★★★★☆

I went to Briarcliff after having a bad experience with Inman animal hospital. I had found a kitten and decided to keep her. The staff was very efficient and kind. The female vet in particular (I forget her name!) was great. They gave me a quote on how much everything would cost, and the vet stayed in the room with me while she gave the shots and exam, and explained the procedures to me in great detail. It was the exact opposite from inman. I felt confident that my kitty was in good hands.

Pros: knowledgable and friendly staff

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We've taken both our dogs to Briarcliff and respect/trust two of the "senior" vets there, but Briarcliff's Dr. Heather Brooks is a definite no-no! We got home from work and our dog was acting very strangely. He had a fever, swollen lymph nodes, and seemed disoriented. Dr. Brooks was the only vet available and she immediately said it was either cancer or a stroke. She did labs to confirm and told us after two hours that it was just a bad infection and sent us home with antibiotics. Two weeks later, his lymph nodes were still swollen, but he was okayed for dental cleaning surgery anyway. Four weeks after that, his lymph nodes were still swollen and they told us that Dr. Brooks had NOT done a test for cancer like she said and that it was in fact cancer. She is a terrible vet in all ways - bedside manner, competency, and compassion. Because of her delay/lies, the cancer had spread and there was nothing we could do for our best friend.

1
★★★☆☆

We've taken both our dogs to Briarcliff and respect/trust two of the "senior" vets there, but Briarcliff's Dr. Heather Brooks is a definite no-no! We got home from work and our dog was acting very strangely. He had a fever, swollen lymph nodes, and seemed disoriented. Dr. Brooks was the only vet available and she immediately said it was either cancer or a stroke. She did labs to confirm and told us after two hours that it was just a bad infection and sent us home with antibiotics. Two weeks later, his lymph nodes were still swollen, but he was okayed for dental cleaning surgery anyway. Four weeks after that, his lymph nodes were still swollen and they told us that Dr. Brooks had NOT done a test for cancer like she said and that it was in fact cancer. She is a terrible vet in all ways - bedside manner, competency, and compassion. Because of her delay/lies, the cancer had spread and there was nothing we could do for our best friend.

Pros: Parking, Not expensive, Caring techs

Cons: Varying levels of skill between vets

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When I still had a cat, I used to take her to Briarcliff Animal Clinic & Hospital. They took really good care of her when she had a leg problem and they did good on fixing her too. They are very gentle on the animals, very professional and friendly people and I can really tell you that they care a lot for animals. I highly recommend this place

4
★★★★☆

When I still had a cat, I used to take her to Briarcliff Animal Clinic & Hospital. They took really good care of her when she had a leg problem and they did good on fixing her too. They are very gentle on the animals, very professional and friendly people and I can really tell you that they care a lot for animals. I highly recommend this place

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.

During my last couple of years in Atlanta I took my cats to Briarcliff Animal Clinic. I was quite impressed with the facility, as well as the veterinarians and the technicians who work there. The clinic was always clean and the staff highly professional. They always seemed to find an open appointment for me on short notice, even the highly sought after Saturday appointments. One of the staff even provided pet sitting services for me when I went out of town on short notice...my cats certainly appreciated getting to stay at home rather than being boarded. Thanks Briarcliff Animal Clinic!

4
★★★★☆

During my last couple of years in Atlanta I took my cats to Briarcliff Animal Clinic. I was quite impressed with the facility, as well as the veterinarians and the technicians who work there. The clinic was always clean and the staff highly professional. They always seemed to find an open appointment for me on short notice, even the highly sought after Saturday appointments. One of the staff even provided pet sitting services for me when I went out of town on short notice...my cats certainly appreciated getting to stay at home rather than being boarded. Thanks Briarcliff Animal Clinic!

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More about Hedge, Sandrs, Dvm - Briarcliff Animal Clinic

Animal Hospital, Surgery, Spay/Neuter, Professional Services, Vaccinations, Science Diet

 

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